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CMS/DITA NA 2015
April 27-29, 2015
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Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

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CMS/DITA Europe 2014
November 18-19, 2014
Munich, Germany

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Minimalisme: Creez l'information dont on a vraiment besoin
15-16 decembre 2014
Vélizy-Villacoublay, France (Paris)

DITA Getting Started
January 27-28, 2015
Santa Clara, California

Minimalism: Creating Information People Really Need
February 11-12, 2015
Indianapolis, Indiana

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The Challenges of DITA Adoption
January 13, 2015, 1pm EST

Contact Us

Home > Center for Information-Development Management

Center for Information-Development Management

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Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

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An interview with JoAnn Hackos.

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DCL and the Center for Information-Development Management Release Results of Survey on Technical Communication Industry Trends

Social media, online platforms, and changing consumer trends are impacting business practices, with time and budget concerns among the major issues.

Read the press release here.

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Trends in the Technical Communication Industry 2014
Comparing results from the first annual survey in 2013 to 2014, our biggest surprise, reflecting an emerging industry trend, was the move to HTML publishing. In 2014, 69 percent of respondents reporting publishing content in HTML and delivering the content through a corporate website. In 2013, only 19 percent of respondents reported publishing their content in HTML.

Read the article here.

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Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

Find the full study report here.

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CIDM Study of User-Generated Content
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Find the full study report here.

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Developing a Playbook Strategy for Efficient Collaboration
As discussed at CIDM Best Practices Conference 2013, Comtech is building a Playbook repository for CIDM members to collaborate on plays. Our vision is for CIDM members to access the repository to search for plays to download, offer suggestions to improve plays, and adapt plays to a specific organization. The Playbook site currently already has eight plays drafted—to view them, please go here. We see the playbook repository as a faster way of creating a common set of plays for collaborating that many members can use.

Read an article about Playbooks here.

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Welcome New CIDM Member—Citrix Systems

citrixAt Citrix, we measure the value of technology by how it benefits people. It's about what they need to do and what they need to achieve. This vision inspires us to build mobile workspace solutions that give people new ways to work better with seamless and secure access to the apps, files and services they need on any device, wherever they go.

Because in this new era, work is no longer a place—it's something you do anywhere inspiration strikes. This is better for people, better for IT and better for business. Through our innovation, commitment and a compelling vision of the future of work, we're making a difference every day at thousands of organizations in every corner of the globe. What we do at Citrix is more than a game changer; it's a life changer.

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LinkedIn_webCIDM's LinkedIn Group is growing exponentially! Join more than 650 members today to take part in informative discussions about our industry.


In the News

CIDM Featured Article

Using DITA in the Product-Development Life Cycle
JoAnn Hackos

Click here to view all Featured Articles.
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DeltaXML Launches Core 7 Software

Flatirons Releases CORENA Pinpoint Mobile 6.0

Pinnacle Selects Flatirons S1000D Solution for U.S. Army Helicopter Program

Acrolinx Enhances Support for Adobe FrameMaker

IXIASOFT Unveils Enhanced CCMS: DITA CMS 4.0

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Strategic Planning
JoAnn Hackos
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CIDM has created an Individual Membership level for those aspiring to a management role or an independent consultant.
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Click here to sign up for our monthly e-newsletter: Information Management News
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