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Upcoming Events

Conferences

BPC14

Best Practices 2014
September 22-24, 2014
Stevenson, Washington

DE13icon

CMS/DITA Europe 2014
November 18-19, 2014
Munich, Germany

Past Events

CMS14icon

CMS/DITA North America Post Conference website
April 28-30, 2014
Seattle, Washington

Other Events

DITA-OT Day
November 20, 2014
Munich, Germany

Workshops

Minimalism: Creating Information People Really Need
August 12-13, 2014
Toronto, Ontario

User and Task Analysis for Information Design
August 14-15, 2014
Toronto, Ontario

Minimalism: Creating Information People Really Need
September 29-30, 2014
Seraing, Belgium (Liege)

Developing Quality Documentation in an Agile Environment
October 7-8, 2014
Research Triangle Park, North Carolina

Developing Quality Documentation in an Agile Environment
October 14-15, 2014
Research Triangle Park, North Carolina

Minimalism: Creating Information People Really Need
December 9-10, 2014
Research Triangle Park, North Carolina

Webinars

Adapting Responsive HTML5 Web Design to eLearning: A case study
August 21, 2014, 1pm EDT

Metadata Part 1: Getting to Grips with THE Most Important Aspect of Modern Content
September 16, 2014, 11am EDT

When Moving to a Component Content Management Strategy
September 16, 2014, 1pm EDT

Developing an Authoring Environment that is both Rigid and Flexible
October 16, 2014, 12pm EDT

Metadata Part 2: Metadata and the Future of Content
October 30, 2014, 12pm EDT

Contact Us

Home > Center for Information-Development Management

Center for Information-Development Management

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Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

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An interview with JoAnn Hackos.

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DCL and the Center for Information-Development Management Release Results of Survey on Technical Communication Industry Trends

Social media, online platforms, and changing consumer trends are impacting business practices, with time and budget concerns among the major issues.

Read the press release here.

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Trends in the Technical Communication Industry 2014
Comparing results from the first annual survey in 2013 to 2014, our biggest surprise, reflecting an emerging industry trend, was the move to HTML publishing. In 2014, 69 percent of respondents reporting publishing content in HTML and delivering the content through a corporate website. In 2013, only 19 percent of respondents reported publishing their content in HTML.

Read the article here.

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Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

Find the full study report here.

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CIDM Study of User-Generated Content
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Find the full study report here.

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Developing a Playbook Strategy for Efficient Collaboration
As discussed at CIDM Best Practices Conference 2013, Comtech is building a Playbook repository for CIDM members to collaborate on plays. Our vision is for CIDM members to access the repository to search for plays to download, offer suggestions to improve plays, and adapt plays to a specific organization. The Playbook site currently already has eight plays drafted—to view them, please go here. We see the playbook repository as a faster way of creating a common set of plays for collaborating that many members can use.

Read an article about Playbooks here.

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Welcome New CIDM Member—Ovitas

OvitasLogoFounded in 2004 and headquartered in Burlington, Massachusetts, Ovitas provides Content Lifecycle Solutions to global clients in Manufacturing, Standards and Compliance, Global Auditing and Accounting, and Healthcare Equipment markets.

Ovitas has changed the way organizations manage the lifecycle of structured content and metadata by bringing Workflow, Business Process, Metadata Management, and Content Publishing and Distribution into their own application tier.

The Ovitas Workflow Portal, MeDaS Metadata Management Services, and Ovitas Publishing Bridge give organizations great flexibility, while dramatically reducing time and cost to implement XML-based content lifecycle solutions.

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LinkedIn_webCIDM's LinkedIn Group is growing exponentially! Join more than 650 members today to take part in informative discussions about our industry.


In the News

CIDM Featured Article

Complex Reuse Strategies with DITA 1.3 Key Scopes
Chris Nitchie, Oberon Technologies

Click here to view all Featured Articles.
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New eComPress DITA 1.2 Specification

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New DCL & Bowker® Survey on Digital Publishing Industry Trends Shows Publishers Increasingly Concerned About eBook Quality

Data Conversion Laboratory Announces its Collaboration with Elsevier to Enrich Millions of Documents for the Scopus Database

DITA Expert Joins Vasont Systems as Senior Content Analyst

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Click here to read a blog by JoAnn Hackos.
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Strategic Planning
JoAnn Hackos
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CIDM has created an Individual Membership level for those aspiring to a management role or an independent consultant.
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Click here to sign up for our monthly e-newsletter: Information Management News
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