Center for Information-Development Management

Upcoming Events


Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

CMS/DITA Europe 2015
November 16-17, 2015
Munich, Germany

Past Conferences


April 20-22, 2015
Chicago, Illinois


Content Management Strategies
September 10-11, 2015, Philadelphia, PA

Information Modeling for Topic-Based Authoring
October 6-7, 2015, Newberg, OR

Information Modeling for Topic-Based Authoring
October 12-13, 2015, Indianapolis, IN


Overcoming the Barriers — Getting Collaboration to Work
September 8, 2015 at 12pm EDT

DITA Glass: Perceive everything as DITA
September 16, 2015 at 12pm EDT

Learning to love 6am: Developing a global information model with a distributed team
September 30, 2015 at 12pm EDT

Using DITA-based Documentation with Salesforce for Service
October 14, 2015 at 11pm EDT

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

An effective content strategy rarely ends with the professional information development community. Content has always been developed throughout the enterprise but it rarely has been developed as a coherent strategy. A new set of tools promises to extend format-free, standards-based content development beyond “tech pubs.” In this review article, I’ve reviewed the newest tool set intended to make DITA authoring easy for both professional writers and casual contributors.

Find the full study report here.

Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

Find the full study report here.

User-Generated Content: A Study of Content Curation
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Find the full study report here.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

CIDM Featured Article

The Productivity Paradox
JoAnn Hackos

Conversion to XML of Industry Standards Library at SAE International by Data Conversion Laboratory Greatly Improves Productivity and Creates New Revenue Streams

XML-to-XML Conversion Expands the Depth and Reach of World’s Largest Scientific Citation, Abstract and Reference Database

DCL Announces Technology Breakthrough at the USPTO: Over 1 Million Pages Each Month Automatically Transformed into Searchable, Minable Content

Simply XML July 2015 Newsletter

CM Quick Tips Newsletter – July 2015

Click here for more announcements.

Strategic Planning
JoAnn Hackos

Click here to sign up for our monthly e-newsletter: Information Management News