Ole Rom Andersen
Ole Rom Andersen is Director and co-founder of Content Technologies. Ole has a broad background as VP and General Manager, Information Mapping Managing Director of Gardner Denver System A/S (NYSE: GDI) and is ISO and ATEX (explosive environments) certified. As Sales Director at The Stibo Group (subsidiaries in Singapore, London, Atlanta, and Hamburg), he specialized in CMS-software for highly specialized product-data-management.
Presentation: Publishing Single Source DITA Content to Microsoft Office SharePoint Server 2007
Kristina Brinck
Kristina Brinck is an Information Architect at ITT. In 1995, she started at the ITT Flygt Documentation Department on a project to implement the Information Mapping® method and DocBook DTD. The project was selected as a best practice to be implemented at ITT Fluid Technologies. She is now one of four members of the ITT GECM Shared Services Team, and responsible for the information model, authoring guidelines and other steering documents, and instructions and training for people involved in the documentation processes.
Presentation: Strategies for Comprehensive and Reusable Content Between the Tags
Sissi Closs
Sissi Closs is a Professor of Information and Media Technology at the Karlsruhe University of Applied Sciences. She is co-owner and Managing Director of the Munich-based companies Comet Computer GmbH and Comet Communication GmbH. Sissi is one of Germany's leading experts in XML and online documentation and has been teaching DITA for more than four years.
Presentation: The Topic-Based Documentation World
Sheila D'Annunzio
Sheila D’Annunzio is the Head of Technical Documentation for STMicroelectronics, one of the world’s leading semiconductor manufacturers. Her principle role is to develop and implement new strategies for managing technical documentation intended for distribution outside the company. A latecomer in the technical documentation field, Sheila started her career as a physicist working with particle accelerators, and came into documentation following a move abroad and a career break to bring up children. With over 8 years of experience authoring and managing documents in a large corporation, she understands the issues facing documentation today and believes that DITA is the best solution to address them. She is a member of the OASIS DITA Semiconductor Information Design Subcommittee.
Presentation: Undertaking a DITA Pilot Project at STMicroelectronics
Kristen James Eberlein
Kristen James Eberlein is an Information Architect for IBM Internet Security Systems. She has worked with DITA extensively since 2004; her experience includes migrating several large libraries from SGML to DITA and developing strategies for helping writers manage the transition from book to topic-based writing. More recently, her work has focused on developing DITA training, instructional materials, and best practices workshops. In addition to DITA, her interests include usability, prototyping, and information design. She is a senior member of the Society of Technical Communication (STC) and a member of OASIS, the DITA Technical Committee, the DITA Adoption Committee, and the Editorial Board for dita.xml.org.
Presentation: DITA and Information Architecture
Jaana Gallagher
Jaana Gallagher is a Program Manager and Global Concept Owner of modular user documentation management at Nokia Corporation. She studied translation and computer science at Tampere University. After a few years as a freelance translator and research worker in multilingual repository projects, she was hired by Nokia, first as a technical writer and then to develop the documentation tools and processes further.
Presentation: Increasing Your Competitive Edge and Global Business Agility through Intelligent Content Design
Harvey R. Greenberg
Harvey R. Greenberg is XML Evangelist for XyEnterprise, where his role spans implementation, product development, product marketing, sales, and education. He joined XyEnterprise in 2000 as part of the Contenta CMS launch team and since then, has done over a dozen implementations using XML, FrameMaker, Word, and other technologies in both Government/Defense and private sector organizations.
Mr. Greenberg came to XyEnterprise from Standard & Poor’s DRI, where he was manager of the award winning U.S. Industry and Trade Outlook project with McGraw-Hill Professional Publishing and the U.S. Department of Commerce. While at S&P, he also reengineered the in-house desktop publishing system, developing techniques for automating production from Word authoring to complex pagination in FrameMaker. During a 22 year career in the U.S. Air Force, he had assignments in missile operations, operations research, acquisition, and business process reengineering.
Presentation: What’s the Box in Out of the Box?
Alex Griessel
Alex Griessel resides in Gauteng, South Africa and spends most of his time experimenting and evangelizing various technologies relating to content and information management. He has spent most of his professional career developing information systems at SYSPRO, an integrated financial, manufacturing and distribution management system that provides functionality to suit a broad range of businesses, including unique industry-specific and regulatory environments.
Presentation: Extending DITA Knowledge Systems Using Topic Maps
JoAnn Hackos
Dr. JoAnn Hackos is President of Comtech Services Inc., a content management and information-development consultancy she founded in 1978. She is Director of The Center for Information-Development Management (CIDM), a membership organization focused on best practices in content management and information development. Dr. Hackos is a founding member with IBM of the Technical Committee for DITA at OASIS and co-editor of the DITA specification. She has been a leader in content management for technical information for more than 20 years, helping organizations move to structured authoring, minimalism, and single sourcing. She introduced content management and single sourcing to the Society for Technical Communication (STC) in 1996 and has been instrumental in developing awareness worldwide of the DITA initiative. She hosts or keynotes numerous industry conferences and workshops in the field.
She has authored Information Development: Managing your Documentation Projects, Portfolio, and People (Wiley 2006), Content Management for Dynamic Web Delivery (Wiley 2002), Managing Your Documentation Projects (Wiley 1994), Standards for Online Communication co-authored with Dawn Stevens (Wiley 1997), and co-authored with Ginny Redish User and Task Analysis for Interface Design (Wiley 1998). Her latest book is Introduction to DITA: The Arbortext Edition (Comtech 2007).
David Hollis
David Hollis, whose background is electronic engineering, moved into technical documentation with a particular interest in publishing workflows. His involvement with DITA is relatively recent, following an exploratory project to dynamically publish variable graphics. David is an independent consultant and member of ISTC, STC, and the OASIS DITA Adoption TC. He has a degree in Electronic Engineering from London University.
Presentation: What Does it Mean to Adopt DITA?
Lauri Kinnunen
Lauri Kinnunen works as a Manager for Global Processes in Training and Product Information, KONE Corporation. His team has developed a DITA-based single source content creation process and publishing pipeline from Documentum to local SharePoint sites for creation and maintenance of localized versions of global master content. He holds an M.Sc in electrical engineering.
Presentation: Publishing Single Source DITA Content to Microsoft Office SharePoint Server 2007
Gunnar H. Krause
Since 2002 Gunnar H. Krause has been Specification Manager at Qimonda AG responsible for all technical customer documentation where he introduced XML technologies within his first 6 months. After graduating from University of Erlangen with a diploma in Electrical Engineering in 1995, he worked as an engineer in DRAM R&D within the areas of design, design-for-testability, and testing including knowledge transfer, training, and project documentation located in the US and Germany. He is a member of VDE and Tekom, the German associations for EE and documentation. Aside from optimizing and reengineering he likes Irish folk and plays the fiddle.
Presentation: Buzzwords at Work : An Agile Approach to Specialized DITA-Based Authoring
Christian Kravogel
Christian Kravogel is Chairman of the DITA Machine Industry Subcommittee at OASIS and since 2004 has been a voting member of the DITA Technical Committee. He graduated as an Electrical Engineer at the University of Applied Science in Lucerne, Switzerland and as an Executive Master of Business Studies at the School of Business Lucerne. After working as technical author and head of the documentation department of an international corporation for several years, he started work as a consultant for technical documentation and XML. Since 2004 his company SeicoDyne has supported many companies in the machinery, pharmaceutical, and software industries, in implementing DITA-based authoring environments, CMS, TMS, XSL-FO, process developments, and much more.
Presentation: DITA for the Machine and Automotive Industries
Eva Lemaire
Eva Lemaire works as a documentation author at Agfa HealthCare. After studying Germanic languages and Multilingual business communication at the University of Gent, she started her technical writing career at ATEK, an outsourcing agency for technical writers. Afterwards she worked for three years as an Information Mapping trainer for the same company. At Agfa HealthCare, she writes software and technical documentation and guides the writing team as it transitions to DITA.
Presentation: Using DITA in a Scrum Environment
Vikram Nanwani
Vikram Nanwani is the GECM Manager for ITT - in effect the Global Technical Publications Manager. He joined the GECM team in early 2008, when his first task was to complete a DITA pilot project, establish a team, and develop processes for the "production phase." His role now is to roll out XML-based content management in ITT with a current focus on migrating current technical documentation into the new format. He has been at ITT in Sweden for just under 2 years, where he started off as a Lean Six Sigma Black Belt, leading a number of global business development projects.
Prior to ITT, he was working at a global manufacturing company based in the UK, where his role in a small research and development team allowed him to take the role of project manager, technical writer, software developer, sales person, and a lot more. Vikram is a Chartered Manufacturing Engineer.
Presentation: Getting Enterprise Buy-In…and then Making it Happen in a Global Organisation
Lois Patterson
Lois Patterson has been creating technical documentation since 1995.
She is the author of several books about Excel and HTML. She has worked for numerous software companies, and is currently employed by QuIC Financial Technologies, which develops mathematically-based financial models. She has used various methods of presenting mathematical content for both online and print documentation.
Presentation: Mathematical Content in Documentation
Mark Poston
Mark Poston is a senior technical consultant with over 10 years in content and publishing. He has gained broad knowledge and understanding of the publishing requirements of clients. As technologies have changed and moved forward, the solutions he has worked on have reflected these changes. He is now heavily involved in the analysis, design, and implementation of XML publishing solutions and is an active member of the OASIS DITA Technical Committee and DITA Open Toolkit project. Starting out with Adobe FrameMaker, Mark was responsible for designing many single-source publishing solutions that made extensive use of Adobe Acrobat and Quadralay Webworks technologies. For several years he was the only authorised trainer of Webworks in Europe and developed a deep understanding of the product that allowed him not only to develop complex publishing solutions but also to run bespoke training courses tailored to each client’s needs.
Presentation: Case Study: Publishing Market Research Reports
Tony Self
Tony Self has worked as a technical communicator for almost 30 years, with the last 20 of those years specifically in the areas of online help systems, computer-based training, and electronic documents. In 1993, Tony founded HyperWrite, a hypertext and technical documentation company based in Melbourne, Australia. The majority of his work involves providing online and internet strategy advice, innovative solutions, and specialised training for customers in Australia and other parts of the world. Tony also lectures in the Technical Communication program at Swinburne University in Melbourne and holds a Graduate Certificate in Teaching and Learning and a Graduate Diploma in Technical Communication. He is a Fellow of the Institute of Scientific and Technical Communicators (UK), a member of the OASIS DITA Technical Committee, and an enthusiastic promoter of structured authoring approaches!
Presentation: DITA Case Study: Proposal Generator
Jerry Silver
Jerry Silver has over 25 years of IT development and marketing experience, specializing in content management, collaboration, XML, and Web technologies. Jerry spent 15 years at Oracle in a variety of technical roles, most recently as Principal Product Manager of Oracle Application Server Portal. He also served as Director of Product Strategy with content management vendor NCompass Labs, now part of Microsoft, and was Director of Product Management for XMetaL, a leading XML authoring tool. Jerry is currently Lead Product Marketing Manager with EMC Documentum, responsible for XML services in the Documentum Platform.
Presentation: DITA for Enterprise Business Documents
Robin Sloan
Robin Sloan currently serves as an Arbortext Product Manager at PTC with primary responsibility for product enhancements, customer feedback, competitive analysis, and commercialization of PTC's Arbortext product line. She works closely with customers, Sales, and Engineering to establish technical and business requirements for Arbortext products. Robin joined Arbortext in 1995 and has more than 20 years experience in designing, managing, and implementing SGML and XML solutions. She has particular expertise in solutions designed to automate business critical functions across the enterprise including dynamic multi-channel publishing, content management, and translation management. She has been a key technical resource in implementations at some of Arbortext most strategic customer accounts, including John Deere, Toyota, and Abbott Labs.
Presentation: DITA Case Study: Creating Training Materials
Marc Speyer
Marc Speyer has extensive experience in defining and implementing e-Publishing solutions. Prior to joining Stilo, Marc worked at Cap Gemini and Wolters Kluwer where he was a lead architect for editorial, content management, and publishing applications. He has been working with mark-up languages (XML and SGML) since 1995 and has a thorough understanding of the standards, tools, and techniques that can be leveraged to make a complete solution. He has a master's degree in Mechanical Engineering from Delft University of Technology and is a highly regarded expert in the field of e-Publishing solutions, able to apply complex technology to the delivery of tangible business results.
Presentation: Undertaking a DITA Pilot Project at STMicroelectronics
Chris Turchin
Chris Turchin is project manager for system integration at the TANNER AG in Lindau,
Germany. He graduated from the University of Washington in Seattle, USA and has been
working in information management and software development since 2000. He does
(vaguely) remember when XML was a four letter word.
Presentation: Aeronautical Information Management and DITA: A standards-based approach to the new SDO Input Guidance Manual
B. Noz Urbina
B. Noz Urbina is Business Development Manager for Mekon Ltd, where he provides XML solutions consultancy services to global organisations and SMEs. With years in mark-up technology, training and services, Noz’s expertise is brought into projects for requirements analysis and to address issues of human interface design. Previous to working with Mekon, Noz worked for XMetaL as Partner Manager, facilitating the growth and cross-pollination of a pan-European partner network of Content Solutions and Tool providers and has held a number of business development, technical services, and sales positions where he was able to develop his expertise in a cutting-edge, efficiency-driven, business context.
Presentation: Migration to DITA and CMS Implementation
Wouter Verkerken
Wouter Verkerken is a senior technical communicator for MasterCard Worldwide in Waterloo, Belgium. Before joining MasterCard, he worked for companies such as ATEK, U&I Learning, and SWIFT, in various capacities (technical communicator, sales and pre-sales consultant, team lead, Information Mapping trainer). Wouter is a keen advocate of structured writing. But you can discuss other topics with him too: his favorite jazz musicians, the challenges facing Belgian football, and don’t get him started about his kids.
Presentation: The Proof of the DITA Pudding
Andrzej Zydroń
Andrzej Zydroń is one of the leading experts on XML Localisation and Localisation Open Standards. Born in England and educated in France, he began his IT career in 1976. Currently he is CTO of XML-INTL and is involved in developing the next generation of localisation and authoring systems based on advanced linguistic technology. Andrzej is a member of the British Computer Society and sits on the OASIS technical committees for Translation Web Services, XLIFF, and DITA Translation as well as the LISA OSCAR GMX/V, SRX, TMX, xml:tm, and TBX technical committees. He also sits as an invited expert on the W3C ITS (Internationalization Tag Set) technical committee.
Presentation: Alfresco XTM: The Open Source Open Standards Open Architecture DITA Approach
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