Best Practices Conference 2009 Home

Thank you for another great Best Practices Conference!

Please login to access the 2009 post-conference website.

CIDM members and colleagues gathered at the 11th Annual Best Practices Conference in Vancouver, Washington on September 14-16, 2009.

At this premier industry conference for managers representing documentation training, and support, learn how your colleagues are promoting and implementing industry best practices and responding to the economic downturn. Using a wealth of experience as a guide, you will exchange expertise and understanding to

respond to the current economic crisis by making difficult decisions about content priorities
use metrics to legitimize your organization’s value
respond to new product-development methodologies like Agile and Scrum
manage innovations that promote operational efficiencies and respond to customer needs
move content into a wiki environment
add social media strategies to your portfolio
extend content management across organizational boundaries

2009 Conference Theme: Creating a Sense of Urgency

You will learn about strategies to

build value in a time of economic upheaval
prioritize and manage projects and organizations
move to innovative content delivery methods
extend content management initiatives to the global enterprise

2009 Theme Book

A Sense of Urgency

John P. Kotter

Come to the Conference Free!

CIDM members receive up to two complimentary conference registrations. You will also receive a year's worth of valuable services provided by CIDM.

Please visit the CIDM Membership homepage for details.

Best Practices Attendees—
Special invitation from Tim Groeneveld, JustSystems

Wine Country Bicycle Tour! Take a spin through the beautiful Oregon countryside and discover some of the world's best Pinot Noirs. This tour will take place on Sunday, September 13, from 9am–2pm.

It will be $89 per person plus Wine tasting fees ($5-10 per winery).
Lunch from Coffee Cat in Newberg is not included.

Join the Showcase

If you have a great idea for change or can demonstrate how a new idea has worked in your organization, propose a Showcase poster presentation for the Tuesday afternoon session.

To learn more or to submit your best practice, go to the Showcase page.

Sponsorship Opportunities

If you are interested in sponsoring an event at Best Practices 2009 please click here.

Conference Sponsors

River Scenery

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

From previous conference participants

“Excellent presentations with useful, relevant topic areas”

“Great sanity check. Inspired me to think about some new frontiers.”

“Looking forward to next year…”

“A tremendous opportunity to network, compare process and make new friends!”

“All sessions were extremely valuable. Great selection! Love the location. Nice combination of conference and opportunity to see a beautiful part of the country. ”

“Excellent conference! Extremely well done! ”

“Most helpful conference I’ve been to – quality and relevance of info was great. Lots of actions I can take.”

“Good format for conference. Good mix of lectures, discussions, and so much more.”

“Great topics – very informative, timely, and has given me alot to think about!”

“Great collaborative atmosphere ”

"The organization of the conference was just perfect."