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ADP Dealer Services
At the 2000 New Managers' Conference, Brad LaBroad commented
upon how a manager should handle downsizing an organization.
His comments are even more apropos in June than they were last
August when we were just beginning to experience the effects of
the economic slowdown.
Brad cautions managers to tell the truth, at least to the
extent possible given company security requirements. Understand
that you must deal with the trauma experienced by the people
remaining. Recognize the stages:
Shock … Denial … Resistance …
Searching … Solution
For the people remaining, give them as much information as you
can and as quickly as possible. Enlist support from your Human
Resources organizations. They may have trained facilitators who
can provide assistance for you and your staff. Acknowledge the
reasons for the downsizing and support the decisions to your
staff, even if you might not agree with them yourself.
Remember that you represent management. Your levelheadedness
and calm will be appreciated in the long run and help your
staff reach a new equilibrium.
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