News & Events
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Content Management—The Magic Behind the Web
JoAnn Hackos discusses content-management systems in
a recent article at
webreference.com.
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Upcoming Workshops
The CIDM sponsors the following workshops between February and May 2002. Sign up
now:
Developing a Strategy
for Minimalism: Creating Manuals People Will Use
JoAnn Hackos, PhD
February 20-21, 2002, Boynton Beach, FL
This seminar will show you how to put the principles of minimalism into practice
so that you can create concise documents that attract and support the aims of
learners.
Managing Your
Documentation Projects
Bill Hackos, PhD
February 19-20, 2002, Alameda, CA
If you can keep your projects under control in the midst of chaos, everyone will
think you're a miracle worker. If you can bring a semblance of order into the chaos,
you'll at least be a hero. This seminar gives you the tools to succeed.
User-Centered
Interface Design
JoAnn Hackos, PhD
March 5-6, 2002, Mountain View, CA
Learn how to design a product or an information interface that people will be
able to use efficiently and effectively. That interface might be part of your
software product, it might be delivered on the Web, or it might even be part of
your online information network.
Structuring
Information for Online Success
Henry Korman, RA
March 6-7, 2002, Norcross, GA
JoAnn Hackos, PhD
April 2-3, 2002, Champaign, IL
In this seminar, you will examine how to use the analysis and design of structure
to make sense of the online experience, from the World Wide Web to online help and
documents of all types.
User and Task
Analysis for Information Design
JoAnn Hackos, PhD
March 13-14, 2002, Columbus, OH
May 14-15, 2002, Portsmouth, NH
You will learn how to apply inexpensive usability methods that yield critical
design guidelines, create a user model you can use during the life of the project,
choose the right technique for your time and budget, and stay focused on users'
issues.
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Just Say No
JoAnn T. Hackos, PhD
CIDM Director
www.infomanagementcenter.com
In the recent "Coping with the Slowdown" CIDM
survey, I noticed that although organizations had been hit with reductions in
force, the same amount of work had to be done. The content of the
job had not changed, even though there were fewer people to do the work. That
left me wondering: how can we manage to do the same work with fewer people? Or,
are we in fact doing the same work? What suffers when the size of the
organization is reduced? Can we learn... to just say no?
Read
the full article
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The CIDM provides information on publications that may be
interesting to our members and associates. CM Focus is a new publication in the
content-management area with a focus on intranet content management. We hope
that you will review this publication and find it useful.
Content Management Focus
The essential publication for the content-management professional
Content Management Focus is the monthly magazine bringing you
the latest insights and analysis into content management for interactive
channels. Nobody can afford to practice slack content management in the digital
arena, which is why CM Focus is designed to ensure you make informed decisions
about your current and future strategies. Examining the most innovative and
practical case studies from the world's leading e-enabled companies and experts
in the field, CM Focus brings together the hands-on content-management
experiences from professionals who are in touch with the latest developments,
technology, and strategies that make their initiatives a success.
For further information, simply visit
www.cmfocus.com or email the editor,
.
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Gartner recently published their predictions for 2002, and
some of those predictions are already coming true (at least as far as the
technical publications industry is concerned).
Read
the full article
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Join Our Single-Sourcing/Content-Management Benchmark
Single sourcing means using the same content assets for multiple
purposes—publishing to multiple media (Web, intranet, paper, and more),
customizing for customer needs, and personalizing for individual work functions.
Join our Single-Sourcing/Content-Management Benchmark as a sponsor. Find out
what everyone else is doing with single sourcing. Build upon what we have
already learned about industry trends and best practices. As a benchmark
sponsor, you help direct the study, receive a special comprehensive report of
the study, and obtain individual consulting from the Comtech principals.
Find
out more about becoming a sponsor
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As of January 1st of this year, Lightspeed Interactive
announced that it has purchased the Chrystal software products from Xerox, which
includes the Astoria Content Management System and Eclipse. Thomas Little, Vice
President of Business Operations at Xerox Technology Enterprises, feels "The
acquisition of the Chrystal Software assets, including Astoria and Eclipse, not
only positions Lightspeed as a major player in enterprise software but also
ensures Chrystal customers further technology development and continuing product
maintenance."
Xerox announced last year that they would no longer be
maintaining the Astoria Content Management System, making many
technical-publications users nervous. Because Lightspeed Interactive had long
been the biggest reseller and integrator of Astoria, they are in a unique
position to ensure the continued viability of the Chrystal Software products, to
the relief of many technical-publications departments.
Hackos's New Book Available in February
Content Management for Dynamic Web Delivery
JoAnn T. Hackos
John Wiley & Sons
ISBN 0-471-08586-3
Buy it at
amazon.com
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The Scope of Information Architecture
Robert N. Phillips
CEO, Lasotell Pty Ltd.
www.lasotell.com.au
An Information Architect is a high-level designer who uses
information as building material. Every time someone says "I could not find/use
the information I wanted," it points to an information design flaw. It is just
the same as "No Step Here" is an engineering design flaw. How can you avoid
information design flaws?
Read
the full article
Documentation: A Product or a Part of a Product, and So What?
Vesa Purho
Research Analyst, Information Design, Nokia
Documentation can be viewed as a product or a part of a
product. If it is viewed as a product and you can measure the revenue that
documentation brings to your company, you should develop it as a product. If it
is viewed as a part of a product supporting its use, you cannot use all the
same reasons for initiating development activities. If the documentation is not
a separate product but you develop it like it is, you are heading for trouble.
Read
the full article
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The Center For Information-Development Management
The Center for Information-Development Management (CIDM) is an
organization of information-development, training, and support managers across
the United States and internationally. The CIDM is directed by Dr. JoAnn
Hackos, international leader in the management of the design, development, and
dissemination of information to customers and employees. Under her leadership,
the CIDM conducts benchmark studies among member organizations and elsewhere,
sponsors research into information development and its management, gathers and
disseminates results and resources through newsletters, the Web, seminars, an
annual conference, and research white papers. The CIDM facilitates the sharing
of information among the most skilled managers in the information industry.
If you are interested in reading more in-depth articles, you
should consider
subscribing to the
Best Practices newsletter.
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©2002 by the Center for Information-Development Management. All rights reserved.
Tel. (303) 232-7586
Fax. (303) 232-0659
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