News & Events
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Accessibility—Section 508 and Its Consequences
The SAP Design Guild, in cooperation with SAP's Accessibility Competence Center
(ACC), discusses accessibility issues and guidelines.
To read this edition of the SAP Design Guild, visit
the SAP Design Guild's Web site.
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Upcoming Workshops
The CIDM sponsors the following workshops between February
and June 2002. Sign up now:
User-Centered
Web Design
JoAnn Hackos, PhD
March 5-6, 2002, San Jose, CA
Learn how to design a product or an information interface that people will be
able to use efficiently and effectively. That interface might be part of your
software product, it might be delivered on the Web, or it might even be part of
your online information network.
Structuring
Information for Online Success
Henry Korman, RA
March 6-7, 2002, Atlanta, GA
JoAnn Hackos, PhD
April 2-3, 2002, Champaign, IL
Henry Korman, RA
May 1-2, 2002, Jacksonville, FL
In this seminar, you will examine how to use the analysis and design of structure
to make sense of the online experience, from the World Wide Web to online help and
documents of all types.
User and Task
Analysis for Information Design
JoAnn Hackos, PhD
March 13-14, 2002, Columbus, OH
May 14-15, 2002, Portsmouth, NH
You will learn how to apply inexpensive usability methods that yield critical
design guidelines, create a user model you can use during the life of the project,
choose the right technique for your time and budget, and stay focused on users'
issues.
Developing a
Single-Sourcing Strategy
JoAnn Hackos, PhD
March 26-27, 2002, Milpitas, CA
In this seminar, you will examine the issues involved in
creating documentation databases, discuss the impact of
single sourcing on technical communication, and review the
strengths and weaknesses of some of the single-sourcing
tools available.
Structured Writing
for Single Sourcing
JoAnn Hackos, PhD
April 25-26, 2002, Minneapolis/St. Paul, MN
May 21-22, 2002, Charlotte, NC
You will learn to structure the content you produce so that
you will increase reuse across products, user communities,
delivery media, and other dimensions and so that you will
move easily to an XML authoring environment.
Developing a Strategy
for Minimalism: Creating Manuals People Will Use
JoAnn Hackos, PhD
June 18-19, 2002, Portland, OR
This seminar will show you how to put the principles of
minimalism into practice so that you can create concise
documents that attract and support the aims of learners.
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Correction
In the January issue, in the news item about Gartner's 2002
Predictions, we stated: "By the end of 2002, 50% of mobile
applications developed in 2002 will be obsolete."
We would like to clarify that the Gartner report actually
states: "More than 50 percent of mobile applications
deployed at the start of 2002 will be obsolete by the end of
2002."
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Budget Controls and Resource Allocations: What Do CIDM
Members Know That Gives Them a Competitive Advantage?
JoAnn T. Hackos, PhD
CIDM Director
http://www.infomanagementcenter.com
Do information-development managers exert budget control
over their organizations? I asked for a voluntary response
to 13 questions about budgets. As I suspected, CIDM members
have considerable control over their own budgets. Of the 17
managers responding to the voluntary survey, 14 submit
yearly budgets that include expenditures for personnel and a
wide variety of additional items. At the top of the list are
the elements of standard benefits packages, including fully
loaded headcount-related expenses. Typical headcount-related
expenses are benefits, office space and equipment,
telephones, and so on. The personnel allocations are based
upon reviews of projected projects over a one or two year
period.
Read
the full article
Content Management: Strategies for Single Sourcing
June 3-4, 2002, downtown San Francisco, CA
Plan to attend the definitive annual conference on the
hottest topic in content management...
Content Management: Strategies for Single Sourcing
June 3-4, 2002, downtown San Francisco, CA
Visit http://www.cm-strategies.com
for details!
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Measuring IS Value
Robert N. Phillips
CEO, Lasotell Pty Ltd.
http://www.lasotell.com.au
A long held dream of Financial Officers, CEOs, and General
Managers has been to find the right way to measure the value of the IS
organisation to the company overall. Well, such measurements are now
possible—in terms of the IS contribution to the company's profit margin, no
less. This article provides a brief overview of measuring IS value because
managing information development in areas such as content management has an
important role to play in assisting the IS organisation to make its proper contribution.
Read
the full article
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The CIDM provides information on publications that may be
interesting to our members and associates. CM Focus is a new publication in the
content-management area with a focus on intranet content management. We hope
that you will review this publication and find it useful.
Content Management Focus
The essential publication for the content-management professional
Content Management Focus is the monthly magazine bringing you
the latest insights and analysis into content management for interactive
channels. Nobody can afford to practice slack content management in the digital
arena, which is why CM Focus is designed to ensure you make informed decisions
about your current and future strategies. Examining the most innovative and
practical case studies from the world's leading e-enabled companies and experts
in the field, CM Focus brings together the hands-on content-management
experiences from professionals who are in touch with the latest developments,
technology, and strategies that make their initiatives a success.
For further information, simply visit
http://www.cmfocus.com or email the editor,
Sandra Higgison, at .
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Managing Change
Vesa Purho
Research Analyst, Information Design, Nokia
Nowadays, we seem to be working in constant change. If you are
going to make a change, you should follow a process that helps you to manage the
change effectively. This article contains an overview of one change management process.
Read
the full article
Hackos's New Book Now Shipping
Content Management for Dynamic Web Delivery
JoAnn T. Hackos
John Wiley & Sons
ISBN 0-471-08586-3
Buy it at
amazon.com
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The Center For Information-Development Management
The Center for Information-Development Management (CIDM) is an
organization of information-development, training, and support managers across
the United States and internationally. The CIDM is directed by Dr. JoAnn
Hackos, international leader in the management of the design, development, and
dissemination of information to customers and employees. Under her leadership,
the CIDM conducts benchmark studies among member organizations and elsewhere,
sponsors research into information development and its management, gathers and
disseminates results and resources through newsletters, the Web, seminars, an
annual conference, and research white papers. The CIDM facilitates the sharing
of information among the most skilled managers in the information industry.
If you are interested in reading more in-depth articles, you
should consider subscribing to the Best Practices newsletter at
http://www.infomanagementcenter.com/masterindex.shtml.
Feedback
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©2002 by the Center for Information-Development Management. All rights reserved.
Tel. (303) 232-7586
Fax. (303) 232-0659
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