News & Events
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XML for Writers presented by
Tina Hedlund for the Rocky Mountain Chapter (STC) on
December 6, 2002, in Denver, CO.
For more information, visit
www.stcrmc.org
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Buyer's Guide to Content-Management Systems
presented by Tina Hedlund for InterLab 2002: DOE Laboratory Web
Development and Management Conference on December 4-6, 2002, in
Denver, CO.
For more information, visit
www.nrel.gov/interlab/interlab02/
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Upcoming Workshops
The CIDM sponsors the following workshops between December 2002 and July 2003.
Sign up now:
Developing
a Strategy for Minimalism: Creating Manuals People Will Use
JoAnn Hackos, PhD,
December 4-5, Santa Monica, CA
March 25-26, 2003, St. Paul, MN
May 13-14, 2003, Lexington, KY
XML for Writers
Tina Hedlund,
December 6, 2002, Denver, CO
January 28-29, 2003, Dallas, TX
User and Task
Analysis for Information Design
Bill Hackos, PhD,
December 10-11, 2002, Sunnyvale, CA
January 27-28, 2003, Austin, TX
Structured
Writing for Single Sourcing
JoAnn Hackos, PhD,
January 28-29, 2003, San Diego, CA
April 8-9, 2003, Indianapolis, IN
Developing Online
Information for Help and Web-Based Delivery
JoAnn Hackos, PhD,
February 3-4, 2003, Longmont, CO
April 2-3, 2003, Portland, OR
Managing
Your Documentation Projects
JoAnn Hackos, PhD
May 6-7, 2003, Boston, MA
Developing a
Content-Management Strategy
JoAnn Hackos, PhD
July 15-16, 2003, Rochester, NY
For more information on these and other workshops,
visit the Seminars in Usable Design Web site at
www.comtech-serv.com/workshops/index.shtml
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2003 Conferences
Bill Hackos, PhD
Vice President, Comtech Services, Inc.
www.comtech-serv.com
We've just heard that this year's Comdex show will have less
than half the exhibitors that displayed in 2000 and they are
expecting about half the attendance of the 2000 show. We'd
like to assure you that the CIDM's conferences are thriving.
We have three conferences planned for 2003.
Read
about the conferences
Letters to the Editor
In last month's issue of the CIDM e-newsletter, JoAnn Hackos wrote about
what makes an effective information-development manager. The following are
responses to that article.
Read
the responses
News From Down Under
Robert N. Phillips
CEO, Lasotell Pty Ltd.
www.lasotell.com.au
How many times have you tried to "improve" a "system" in the
workplace only to find that, after all the hard work and
after deep-down, middle-of-the-night, honest reflection, the
improvement has been only a modest success? Are you still
basically amazed at the number of things that did not seem
to fit quite the way you thought they would? Do you also
feel, in all honesty, that the longevity of the new system
has more to do with your continued presence rather than with
people believing in its inherent worthiness?
Why do such things happen? After all, you identified the
requirements, planned the work, and did all those good
things. Why did the "owner" of the system and everybody else
keep finding all these wrinkly, irritating bits and pieces
along the way?
This article is the first of several articles about Soft
System Methodology, which is best described as an organised
way of tackling messy situations in the real world.
Read
the full article
From the Continent
Vesa Purho
Development Manager, Nokia
When you plan your documentation strategy or think of making
major changes in your documentation environment, like moving
into single sourcing, you must think about the various
stakeholders who have interest in and power over your
decisions. A method called Stakeholder Mapping can assist
you in identifying the various stakeholders and planning how
to communicate with them.
Read
the full article
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The Center For Information-Development Management
The Center for Information-Development Management (CIDM) is an
organization of information-development, training, and support
managers across the United States and internationally. The CIDM
is directed by Dr. JoAnn Hackos, international leader in the management
of the design, development, and dissemination of information to
customers and employees. Under her leadership, the CIDM conducts
benchmark studies among member organizations and elsewhere, sponsors
research into information development and its management, and
gathers and disseminates results and resources through newsletters,
the Web, seminars, an annual conference, and research white papers.
The CIDM facilitates the sharing of information among the most
skilled managers in the information industry.
If you are interested in reading more in-depth articles, you
should consider subscribing to the Best Practices newsletter at
www.infomanagementcenter.com/masterindex.shtml.
Feedback
Have you found this issue useful? Got a great story idea? We'd like your input
and suggestions. Email our editor at
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www.infomanagementcenter.com/enewsletter.shtml
©2002 by the Center for Information-Development Management. All rights reserved.
Tel. (303) 232-7586
Fax. (303) 232-0659
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