News & Events
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Best Practices 2003 Conference
September 22–24, 2003
Seattle, Washington
CIDM Management Innovations Workshop 2003/2004
September 25–26, 2003
Seattle, Washington
Visit
www.infomanagementcenter.com
for more information as it becomes available.
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Best Practices Newsletter—Special Issue
on Content Management
For the second year, an issue of the Best Practices newsletter
is focusing on content management. A subscription now,
beginning with the special June issue, brings you this
essential view of the content-management challenges facing
publications professionals today, and you'll receive five
additional issues for one price of $99. Also, you'll receive a
PDF of last year's special content-management issue at no cost.
Contact
by email or call 303-232-7586 to subscribe.
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Content Management Strategies Conference
Slides Now Available
PDFs of the slides presented at the Content Management Strategies conference in
April are now available at
www.cm-strategies.com.
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STC Slides Now Available
PDFs of the slides presented by JoAnn Hackos, Bill Hackos,
and Tina Hedlund are now available at
www.comtech-serv.com
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SimulTrans Globalization Seminars
June 10, 2003, McLean, VA
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Forum 2003 Conference
sponsored by INTECOM on June 30–July 2, 2003 in Milano, Italy.
For more information, visit
www.forum2003.org
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Upcoming Workshops
The CIDM sponsors the following workshops between July and October 2003.
Sign up now:
Developing a
Content-Management Strategy
JoAnn Hackos, PhD
July 15–16, 2003, Rochester, NY
Structured
Writing for Single Sourcing
JoAnn Hackos, PhD,
July 23–24, 2003, Portland, OR
September 9–10, 2003, Columbus, OH
September 16–17, 2003, San Jose, CA
Developing
a Strategy for Minimalism: Creating Manuals People Will Use
JoAnn Hackos, PhD,
October 7–8, 2003, Lexington, KY
Managing
Your Documentation Projects
Bill Hackos, PhD
October 16–17, 2003, Phoenix, AZ
Developing
Online Information for Help and Web-Based Delivery
JoAnn Hackos, PhD,
October 21–22, 2003, New Orleans, LA
For more information on these and other workshops,
visit the Seminars in Usable Design Web site at
www.comtech-serv.com/workshops/index.shtml
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Process Reinvented, Level 5: Optimizing
JoAnn Hackos, PhD
CIDM Director
www.infomanagementcenter.com
"Does a Level 5 of process maturity exist in the
information-development world?" wondered Dr. Q. The Software
Engineering Institute, from time to time, reports on a Level
5 organization, based on their analysis of software
development. Most often, however, Level 5 activities are
confined to particular projects that are run exceptionally
well. Whole organizations that operate at Level 5 are few
and far between.
Read
the article
More articles
Doing the Best for Your Organization
Can Collaboration Create Your Content Tipping Point?
Competencies—Strategic and Operational
Dr. JoAnn Hackos and the Center for Information-Development
Management invite you to...
Best Practices 2003 Conference
September 22–24, 2003, Seattle, Washington
Innovator's Workshop
September 25–26, 2003, Seattle, Washington
Best Practices 2003 Conference
Innovation: Making it Happen
You know what your people are capable of doing if you just had the support.
You have great ideas that will make technical publications relevant to the customer.
You've put together a strategic plan and laid out the metrics.
Why is it still so hard to make your change message stick?
Innovations are easy to imagine and difficult to make happen. At the Best
Practices conference, experience how fellow information managers make a difference
in their organizations:
- Learn to cope by bringing current resources to bear on solving problems.
- Help key managers and staff understand your vision.
- Identify your key team members who can help everyone understand the need for change.
- Disarm the naysayers and laggards.
Be prepared for the challenges of Tipping Point Leadership in introducing innovations
and making the changes that your team needs to succeed in tough economic times.
Join us for the most valuable management conference in your profession.
Turn your conference experience into tangible results.
- Are you excited by speakers at the conference?
- Do deadlines and demands drown out your good ideas for change as soon as you
get back to the office?
- Take this priceless opportunity to make change happen.
Join the Innovator's Workshop immediately following the Best Practices conference
to turn your ideas into reality.
Outstanding speakers, sessions, and location!
Join us at the water's edge. The Edgewater hotel overhangs Puget Sound in
downtown Seattle, Washington. It's down the hill from historic Pike's Place
Market, the locale of the FISH! philosophy—last year's theme. As you prepare
to attend in 2003, read Malcolm Gladwell's The Tipping Point, this year's
theme book.
New and updated information will be available at
our Web site.
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Doing the Best for Your Organization
Bill Hackos, PhD
Vice President, Comtech Services, Inc.
www.comtech-serv.com
When things were booming in the high-tech industry, we could
make a lot of management mistakes that went unnoticed
because sales were great, profits were great, and the world
was wonderful. It's now 2003, and the world has changed. All
our employers are struggling to make a profit, and many are
struggling to stay in business. We as managers must do the
best job possible to support our organizations. We can't
afford to make the mistakes that were inconsequential in
good times.
Read
the article
Can Collaboration Create Your Content Tipping Point?
Julie A. Bradbury
Group Director, Knowledge Transfer Organization
Cadence Design Systems, Inc. (Recently retired)
In his book, The Tipping Point (Little Brown 2000), Malcolm
Gladwell explains how little changes can have big effects.
The Cadence Design Content Collaboration Initiative is a
little change that is beginning to have a positive effect on
content development at our company. It's not the epidemic
that Gladwell describes, but it may be on the way to
becoming one. Content Collaboration is a grass-roots
response to the business need that asks groups to do more,
more quickly, with fewer resources.
Read
the article
Competencies—Strategic and Operational
Vesa Purho
Development Manager, Nokia
When discussing competencies required in a certain job now
and in the future, you may find it useful to divide the
competencies into two categories: strategic and operational. The
methods used to develop the different types of
competencies in your group will differ.
Read
the article
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Feedback
Have you found this issue useful? Got a great story idea? We'd like your input
and suggestions. Email our editor at
.
Important Subscription Information
Subscribe to the e-newsletter—Unsubscribe to the e-newsletter—Change your email address
www.infomanagementcenter.com/enewsletter.shtml
The Center For Information-Development Management
The Center for Information-Development Management (CIDM) is an
organization of information-development, training, and support
managers across the United States and internationally. The CIDM
is directed by Dr. JoAnn Hackos, international leader in the management
of the design, development, and dissemination of information to
customers and employees. Under her leadership, the CIDM conducts
benchmark studies among member organizations and elsewhere, sponsors
research into information development and its management, and
gathers and disseminates results and resources through newsletters,
the Web, seminars, an annual conference, and research white papers.
The CIDM facilitates the sharing of information among the most
skilled managers in the information industry.
If you are interested in reading more in-depth articles, you
should consider subscribing to the Best Practices newsletter at
www.infomanagementcenter.com/masterindex.shtml.
©2003 by the Center for Information-Development Management. All rights reserved.
Tel. (303) 232-7586
Fax. (303) 232-0659
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