CIDM e-newsletter Volume 4, Issue 10

CIDM e-newsletter
Volume 4, Issue 10
October 2004

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

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News & Events

CIDM Best Practices conference 2004 — October 18–20, 2004

It's not too late to sign up. Read more about the conference and how you can register.

Upcoming Workshops

The CIDM sponsors the following workshops:

XML for Writers
Jen Linton,
October 26–27
Durham, NC

XML for Writers
Jen Linton,
November 10–11
Marlboro, MA

Developing a Content Management Strategy
JoAnn Hackos,
December 14–15
Santa Monica, CA

For more information on these and other workshops, visit the JoAnn Hackos Workshop Series Web site

Astoria Software Online Seminar

"Moving from Books to Topic-Oriented Writing"
Presented by Dr. JoAnn Hackos of Comtech Services, Inc.
Thursday, October 28, 2004, at 10:00 PDT

Read more about the online seminar and how to register on Astoria Software's Website.

Design Patterns: Creating Consistent Information Designs for Print and Web
JoAnn Hackos, PhD
CIDM Director

www.infomanagementcenter.com

Design patterns provide us with an approach to the design of technical information that is familiar in a print environment but provides a new approach for the design of Web-based information. Recently, Glenn D'Amore, Senior Director at ADP Payroll Services, pointed me toward an interesting new book, The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience by Douglas K. Van Duyne, James A. Landay, and Jason I. Hong (Addison Wesley, 2003). The focus of this book is on the design of customer-oriented Web sites.

Read the article

More articles
Presenting the Presentation…
How to Recognize Chronic Time Abusers

*October Best Practices* newsletter** CIDM Members: you can now search the Newsletter Archives online. You can purchase the Best Practices newsletter online even if you aren't a CIDM member. A subscription is $99 per year. For subscribers outside the US, the cost is $109. Please note that the printed newsletter and the e-newsletter do not contain the same content.
*October 2004 Best Practices* Newsletter**
Article	Author
From the Director	JoAnn Hackos
Requirements: A Primer for Technical Communicators	Karen Steele and Jan Shelton
Implementing the Information Architect Role in the Rational Unified Process	Visnja Beg, Michael Priestley, and Amber Swope
How to Publish Dynamic Documents More Easily	PG Bartlett
The Information Developer's Dilemma	Bill Hackos
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail	Ginny Redish
The Innovator's Solution: Creating and Sustaining Successful Growth	JoAnn Hackos

Presenting the Presentation…
Palmer Pearson
Cadence Design Systems, Inc.

Have you ever sat through a presentation and not been able to recall the main point? Have you presented and been totally unaware that your audience was dreaming about their vacation plans instead of intently dwelling on slide 32 of your six-month strategy? Everyone can be guilty of lulling others to sleep, but as technical communicators, we are under added pressure to be concise and to inform.

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How to Recognize Chronic Time Abusers
Catherine Carvajal
Conference Coordinator

We all have rushed to finish a project at the last minute or agreed to help a coworker with a project, only to realize that we have taken on much more than we can handle. A common problem in the workplace can also lead to chronic time abuse.

Read the article

Feedback
Have you found this issue useful? Got a great story idea? We’d like your input and suggestions. Please contact lisa.finger@comtech-serv.com about any comments you may have.

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The Center for Information-Development Management
The Center for Information-Development Management (CIDM) is an organization of information-development, training, and support managers across the United States and internationally. The CIDM is directed by Dr. JoAnn Hackos, international leader in the management of the design, development, and dissemination of information to customers and employees. Under her leadership, the CIDM conducts benchmark studies among member organizations and elsewhere, sponsors research into information development and its management, and gathers and disseminates results and resources through newsletters, the Web, seminars, two annual conferences, and research white papers. The CIDM facilitates the sharing of information among the most skilled managers in the information industry.

If you are interested in reading more in-depth articles, you should consider subscribing to the Best Practices newsletter at www.infomanagementcenter.com/masterindex.shtml.