Information Management News
Volume 5, Issue 4
April 2005

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

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Keeping Track of Time
JoAnn Hackos, PhD
CIDM Director

www.infomanagementcenter.com

Lawyers keep track of their time because they use the information to send you a bill. The story goes that lawyers invite you to dinner, expect you to pay for the dinner, and bill you for the pleasure of their company at dinner.

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More articles
An Article on Articles—Palmer Pearson
Building High-Performance Teams—JoAnn Hackos

Table of Contents—April 2005 Best Practices Newsletter
Article	Author
From the Director	JoAnn Hackos
Scenario-Based and Architecture-Driven Information Development with XML DITA	Michael Priestley, IBM Canada
Extending UML to the Documentation World	Liz Stauffer and Joan Smith, Ultimate Software
Enabling Mass Customization for your Technical Communication: a Paradigm Shift	Yves Rombauts, Trisoft
Book Review: Now, Discover Your Strengths	Sylvia McCombs, Engenio Information Technology
You can purchase the Best Practices newsletter online even if you aren't a CIDM member. A subscription is $99 per year. For subscribers outside the US, the cost is $109. **Please note that the printed newsletter and the enewsletter do not contain the same content.**

An Article on Articles
Palmer Pearson
Cadence Design Systems

Until recently, I was very content to leave article writing to others who obviously did not work as hard as I. Sitting back in their ergo-dynamically designed loungers, thinking great thoughts and spewing forth a few words of wisdom to an audience almost too busy to read them. Ah...to be that lucky.

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Building High-Performance Teams
JoAnn Hackos, PhD
CIDM Director

Based on her presentation at the October Best Practices conference, Beth Barrow (Motorola) suggested that we begin an interest group focused on performance management. I would be interested in receiving emails from those of you who might want to participate. We recognize that many managers are struggling to move staff forward, especially at a time when many opportunities arise out of a move toward content management and structured authoring.

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Feedback
Have you found this issue useful? Got a great story idea? We’d like your input and suggestions. Please contact lisa.finger@comtech-serv.com about any comments you may have.

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The Center for Information-Development Management
The Center for Information-Development Management (CIDM) is an organization of information-development, training, and support managers across the United States and internationally. The CIDM is directed by Dr. JoAnn Hackos, international leader in the management of the design, development, and dissemination of information to customers and employees. Under her leadership, the CIDM conducts benchmark studies among member organizations and elsewhere, sponsors research into information development and its management, and gathers and disseminates results and resources through newsletters, the Web, seminars, two annual conferences, and research white papers. The CIDM facilitates the sharing of information among the most skilled managers in the information industry.

If you are interested in reading more in-depth articles, you should consider subscribing to the Best Practices newsletter at www.infomanagementcenter.com/masterindex.shtml.

©2005 by The Center for Information-Development Management. All rights reserved.
Tel. 303-232-7586  Fax. 303-232-0659