Information Management News
Volume 5, Issue 10
October 2005

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

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Cost Control—Calculating a Return on Investment
JoAnn Hackos, PhD
CIDM Director

www.infomanagementcenter.com

I should no longer be surprised by hearing information development managers tell me that they don’t know how much their information products cost to develop. Too often, managers do not track the time it takes the staff to complete projects. They have nothing on which to base estimates of cost.

Read the article

More articles
Quantitative Goals for Content Management Implementations—Bret Freeman
Dear Gabby—Beth Barrow
Taxonomies—Lessons from Users—Bill Hackos

October 2005 Best Practices Newsletter Table of Contents
Article	Author
Baumol’s Disease: Is There a Cure?	Bill Hackos, Comtech Services, and Charles Dowdell, The Raymond Corporation
Mastering Organization Politics	JoAnn Hackos, CIDM
Getting Your Organization to Embrace Content Management	Jeff Oxenford, Awwa Research Foundation
From Cost to Revenue at Engenio Technical Publications	Randy Clark, Engenio Information Technologies
Seeking Passage—A Chapter in the Odyssey	Gay Patton, KONE Corporation
Finding the Grail: A Three-Part Process to CMS Cost-Benefits	Charlotte Robidoux and Patrick Waychoff, Hewlett-Packard Company
Book Review: Winning	George Slaughter, The Integrity Group
You can purchase the Best Practices newsletter online even if you aren’t a CIDM member. A subscription is $99 per year. For subscribers outside the US, the cost is $109. **Please note that the printed newsletter and the enewsletter do not contain the same content.**

Quantitative Goals for Content Management Implementations
Bret Freeman
Vasont Systems

So, you are thinking of implementing a content management system (CMS) sometime in the future, or maybe you have already started the process. You know all the problems that content management systems can solve, and you have read about all the functionality that content management systems can provide.

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Dear Gabby
Beth Barrow
Motorola

Most industry organizations are dealing with layoffs and reorganizations—it’s a challenging task to work with those employees who are constantly being shifted around. Concerned in Colorado discusses her situation. Read the case study and register your opinion online. Results and Dear Gabby’s reply will be published in the next enewsletter.

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Taxonomies—Lessons from Users
Bill Hackos, PhD
Comtech Services, Inc.

In the course of our consulting practice, we have worked with numerous taxonomy schemes designed to facilitate search and navigation to information on web sites. For several taxonomies, we’ve had the opportunity to talk to and watch users. I thought it might be useful to pass on some of the things we’ve learned.

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Feedback
Have you found this issue useful? Got a great story idea? We’d like your input and suggestions. Please contact lisa.finger@comtech-serv.com about any comments you may have.

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The Center for Information-Development Management
The Center for Information-Development Management (CIDM) is an organization of information-development, training, and support managers across the United States and internationally. The CIDM is directed by Dr. JoAnn Hackos, international leader in the management of the design, development, and dissemination of information to customers and employees. Under her leadership, the CIDM conducts benchmark studies among member organizations and elsewhere, sponsors research into information development and its management, and gathers and disseminates results and resources through newsletters, the web, seminars, two annual conferences, and research white papers. The CIDM facilitates the sharing of information among the most skilled managers in the information industry.

If you are interested in reading more in-depth articles, you should consider subscribing to the Best Practices newsletter at www.infomanagementcenter.com/masterindex.shtml.

©2005 by The Center for Information-Development Management. All rights reserved.
Tel. 303-232-7586  Fax. 303-232-0659