Information Management
News Volume 7, Issue 5 May 2007
A monthly e-newsletter from The Center for Information-Development
Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director http://www.infomanagementcenter.com
You’ve made your business case and management has agreed to fund your project. You’ve developed requirements and selected a system that you expect to meet your needs. Now, what do you do to implement the content management system (CMS) you have purchased? Your CMS vendor is ready to install and configure the system and asks you to define exactly how it is going to work.
Over the past few years, India has emerged as a giant in its ability to attract and service outsourcing needs. The combination of low wages and a large English-speaking base of people made India the premier choice for global companies to diversify their operations, especially in call centers.
We are all aware of the benefits of offshoring to consumers and to businesses serving those consumers. We get year round produce, inexpensive electronics, as well as inexpensive technical writing by way of outsourcing. But there are downsides. Consider the recent incidents of pet and farm animal poisonings by the chemical additive, melamine, found in grains originating in China.
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The Center for Information-Development
Management
The Center for Information-Development Management (CIDM) is an organization
of information-development, training, and support managers across the
United States and internationally. The CIDM facilitates the sharing of
information among the most skilled managers in the information industry.
For more information, visit www.infomanagementcenter.com.
