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Pre-conference Book Sale!
Introduction to DITA: A Guide to the Darwin Information Typing Architecture is now
30% off until October 31, 2009. Comtech Services has produced a user guide for the popular OASIS DITA standard. If you have been using DITA or are just joining the DITA community, this book provides you with the information you need to accomplish your goals.
Buy your copy today! |
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CMS/DITA NA Call for Speakers
The Center for Information-Development Management and Dr. JoAnn Hackos announce a call for participation in the upcoming CMS/DITA North America conference to take place April 19-21, 2010, in Santa Clara, California. If you are interested in presenting at the conference, please complete the form and submit to Anne Bovard before December 8, 2009. |
Why CCM is Not a CMS: Or Why You Shouldn’t Confuse a Whale with a Fish
Howard Schwartz, PhD, SDL XySoft
People are beginning to realize it is a category mistake to call some kinds of systems a "CMS" (Content Management System), when what they really are referring to is a "CCM" (Component Content Management) system. Under certain circumstances, the difference is critically important. By making this category mistake and confusing a "CCM" system with a "CMS", some organizations are failing to convince their management that they need a specialized system called a CCM. Their management or IT organizations think they already have one, when in fact they do not. Organizations that succeed in adopting a CCM system have argued persuasively to management (if not to their IT organization) that a CCM system is not a CMS. Just as a source control system (which does versioning) is not a CMS and just as a Web Content Management (WCM) system is a specialized type of content management system, so a CCM system is a unique specialized system for the management of another critical enterprise function: namely the management of technical information.
Read
the article.
More articles
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October 2009 Best Practices Newsletter
Table of Contents |
Article |
Author |
Automated Translation for Technical Documentation—Can it Deliver on the Promise? |
Sophie Hurst, SDL |
Measuring Productivity |
JoAnn Hackos, CIDM |
Improving CMS Archiving Process and Efficiency—Lean Sigma at Hewlett-Packard |
Stacey Swart, Hewlett-Packard Company |
Indexing Effectively in DITA |
Julio Vazquez, SDI Global Solutions |
DITA, Metadata Maturity, and the Case for Taxonomy |
Paul Wlodarczyk & Stephanie Lemieux, Earley & Associates |
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If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.
**Please note that the printed newsletter and the enewsletter do not contain the same content.**
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Measuring Productivity
JoAnn Hackos, Comtech Services, Inc.
Reprinted from Best Practices Newsletter, October 2009
At the September 2009 Best Practices conference, Maria Brownstein of Sybase and I spoke about the concerns some managers have raised about productivity. Based on the summer 2009 Productivity Survey conducted by CIDM, we found that while nearly half of all respondents reported increases in productivity with the implementation of DITA and XML-based authoring, nearly the same percentage reported productivity declines.
Read
the article.
CIDM Announces the 6th Annual Rare Bird Winner
Anne Bovard, Comtech Services, Inc.
Congratulations to Volker Oemisch and the Alcatel-Lucent OneDoc team for the highly effective best practice of outstanding efficiency and exemplary corporate leadership.
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the article.
OneDoc Program—Advancing information development to the next level
Published with permission from Alcatel-Lucent
After the merger of Alcatel and Lucent Technologies in 2006, Alcatel-Lucent seized the opportunity of bringing together two different information development organization models to analyze best practices within and outside the company and to build a global information development community aligned around common best practices.
Read
the whitepaper.
CIDM Best Practices Summary
Donna Marcotte, Independent
The eleventh annual CIDM Best Practices conference was held September 14-16 in Vancouver, Washington. While economic woes continue to constrain company training and travel budgets, more than 100 people attended the conference, with a strong regional showing from Washington, Oregon, northern California, and southwest Canada. Tech pubs professionals from around the country and around the world, from as far away as Germany, India, and Australia also attended.
Read
the article.
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