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-1 into -1 CIDM 0 e-newsletter 4450 Volume 7332 1 -1 Issue 9030 A -1 monthly 11072 from 12082 The -1 Center 15740 Information-Development 19750 Management 23736 JoAnn 27930 Hackos 30164 PhD 32598 Director 34400 In -1 This 36178 Cisco 39892 Systems 39998 Provides 41400 a -1 Single-Source 42546 Solution 42868 Training 43798 Delivery 45416 XML 46282 Database 47652 Products 48030 News 49392 From -1 Down 51850 Under 52596 Adhering 53646 Standard 53680 Industry 54594 Managing 56324 People 57622 Work 59960 Books 62434 Unbound 63196 Demand 63214 Technical 63448 Writers 65786 Goes 67252 Unfulfilled 67662 Upcoming 67680 Workshops 68674 SingleSource 69628 2001 69702 Content 70640 Re-use 73306 Strategies 73412 Monthly -1 Survey 74382 Feedback 74720 Have -1 found 75834 this -1 issue -1 useful 77244 Got 78582 great 79408 story 80626 idea 81564 We'd 82830 like 83296 your 85490 input 88684 suggestions 89662 Email 90520 our 92162 organization 94612 information-development -1 training -1 support 96566 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232-0659 190316 Subscribe 192262 Unsubscribe 193160 Change 193882 email -1 address 195764 To -1 contact 196926 please 198416 call 200466 303-232-7586 201860 committed 204470 providing 204520 focused 205026 expert 205644 progressive 205982 forum 206032 documentation 206570 customer 208644 service 210070 c -1 .. 210648 January 210690 technical -1 communication 211428 Communication -1 publications 212454 benchmarking 213464 best -1 practices -1 comtech 213570 Comtech -1 CEO 214708 Lasotell 215246 Pty 215600 Ltd 215954 http 216412 www.lasotell.com.au 217718 Half 218080 battle 218274 deciding 218332 adopt 218398 standard -1 procedures 218560 adhering -1 times 219002 Nearly 219852 ten 220046 years 220208 ago 221402 when 221804 establishing 224190 own 224400 writing 225826 processes 227620 implemented 228630 Hackos's 228968 methodology 229026 Estimating 229268 Documentation -1 Projects 229510 Since 230776 seldom 231274 undertake 231324 job 231374 unless 232280 internal 232618 department 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information-design 1013564 remained 1013598 reversal 1013624 course 1013650 tell 1014292 they're 1014734 externally 1014808 External -1 remain 1014834 Outsourcing 1015108 beleaguered 1015638 weapon 1015648 Vendors -1 expertise 1015674 budgets 1016004 outsource 1016102 executives 1016256 fail -1 economic -1 disappear 1016490 Companies -1 regard 1016508 smarter 1016582 invest 1016632 growth 1016794 turns 1017108 investments 1017174 content-management 1017264 numerous 1017850 postponed 1018004 indefinitely 1018022 cancelled 1018032 outright 1018074 considerations 1018116 significance 1018174 Responding -1 dollars 1018184 spent 1018298 expenditure 1018604 justifiable 1018622 asked 1018640 calculating 1019274 return -1 investment 1019356 fewer -1 continuing 1019902 reality 1020000 Smarter -1 harder 1020290 friends 1020396 choosing 1020550 Nielsen 1020688 recommends 1020730 rate -1 percentage 1020804 correctly 1020966 bottom-line 1021120 score 1021138 Ask -1 pass 1021164 grade 1021238 Give -1 partial 1021264 credit 1021306 partially 1021356 Average -1 scores -1 finds 1021374 Alertbox 1021432 proves 1021450 Dublin 1021476 Ireland 1021486 consulting 1021504 usable-design 1021834 appearing 1021844 e-commerce 1021854 literature 1021880 fall 1021946 Walter 1022092 Bender 1022102 Scientist 1022112 MIT 1022194 Media -1 Lab 1022260 IEEE 1022278 Society 1022368 pointed 1022530 organize 1022676 meaning 1022894 profession 1023104 Reuters 1023410 claims 1023420 That's 1023510 computer-assisted 1023696 localize 1023714 ANY -1 EVERY -1 Bender's 1023724 computer 1023734 computational 1024056 post -1 ZWRAP 1024074 Experts -1 annotate 1024084 annotations 1024094 services -1 supported 1024120 Melrose 1024362 Mirror 1024372 weekly 1024382 citizens 1024432 publish -1 replaced 1024506 citizen 1024556 consumer 1024566 producer 1024648 division 1024698 reader 1024764 blurred 1024926 Brad 1024968 LaBroad 1024978 commented 1024988 downsizing -1 apropos 1025046 August 1025056 effects 1025674 cautions 1025828 extent 1025886 given -1 Understand -1 trauma 1026000 Recognize -1 Shock 1026010 Denial 1026044 Resistance -1 Enlist 1026062 facilitators 1026088 Acknowledge 1026114 agree 1026196 represent 1026494 levelheadedness 1026680 calm 1026690 reach 1026716 equilibrium 1026958 constantly 1026984 dilemma -1 wanting 1027154 initiative 1027180 magnified 1027422 probably 1027432 telecommuters 1027842 encourage 1027852 entitled 1028134 Transforming 1028176 Corner -1 Frontline 1028242 Action 1028252 Orit 1028638 Gadiesh 1028648 James 1028658 L -1 Gilbert 1028724 suggest 1028734 principle -1 AOL 1028944 Consumer -1 connectivity 1028954 anytime 1028972 Wal-Mart 1028990 Low -1 prices 1029000 Dell 1029082 direct 1029140 differ 1029470 mission 1029592 guidance 1029754 Long -1 1998 1030044 dedicated 1030094 Today -1 intuitive 1030272 SGML 1030394 par 1030668 Arbortext's 1030686 expensive 1030720 Adept 1031018 Editor -1 popular 1031044 processor 1031286 divided 1031296 panes 1031346 pane 1031380 illustrates 1031422 attributes 1031480 DTD 1031642 Views -1 tags-on 1031836 mark-up 1031862 graphically 1031880 arrows 1031914 insert 1031948 syntax 1031990 insertion 1032024 compromise 1032050 simplifies 1032092 Conclusion 1032102 inexpensive 1032248 Intermediate 1032466 advanced 1032492 Workshop -1 Europe 1032622 Content-Management -1 Multi-Language 1032936 L.L.C 1032994 Hilversum 1033004 cost-effective 1033030 Investment -1 ROI 1033144 multi-language -1 environments 1033258 RA 1033412 21-22 1033518 Austin 1033536 yield 1033658 technique 1033772 McLean 1033958 communities 1034000 dimensions 1034162 Moving -1 Up -1 Downturn -1 So -1 Received -1 Offer -1 Matching 1034284 Unknown 1034342 Race 1034408 analyse 1034466 beg 1034524 pardon 1034550 mean 1034560 basics 1035018 my -1 mistake 1035076 reply 1035142 Yes 1035192 filling 1035378 typing 1035404 exercises 1035926 feeling 1035992 Think -1 tool's 1036082 guide -1 applies 1036092 talked 1036166 savings 1036256 increased 1036642 Translating 1037044 Robert 1037134 S -1 Norton 1037488 Briefly 1037602 Financial -1 Perspective 1037660 saving -1 Customer -1 matches 1038046 possibility 1038096 desk 1038202 uniform 1038324 arguments 1038414 SMEs 1038504 analysed 1038674 Growth -1 motivated 1038692 challenged 1038782 suit 1038856 head 1038962 worse 1039092 contrary 1039150 comment 1039192 fill 1039386 Having -1 assumptions 1040068 documented 1040190 Start -1 build 1040312 afraid 1040874 mistakes 1040948 References -1 T -1 NY 1041134 ISBN 1041296 0-471-17831-4 1041410 School 1041420 Press -1 0-87584-651-3 1041670 coal 1041680 observations 1041690 rumours 1041724 expectations 1041734 matched 1041952 engineers 1041994 20 1042308 %-30 -1 engineer's 1042990 enough 1043000 classify 1043706 aspiring 1043748 contractors 1043758 broad 1043800 Production -1 respects 1043874 headers 1043900 footers 1043934 package 1043960 etc 1044050 Editors -1 incorporate 1044148 grammar 1044222 occasionally 1044368 largely 1044474 possesses 1044652 Authors -1 scratch 1044678 ghostwriters 1044736 Category -1 owner 1044746 categorisation 1044820 vertical 1044830 cope 1044888 horizontal 1044970 Output -1 hence 1045012 Magic -1 characterised 1045078 garbage 1045096 worst 1045122 perception 1045292 nuisance 1045366 typified 1045376 Highly -1 dominated 1045386 complexity 1045412 mature 1045542 sanity 1045720 profit 1045802 margin 1046036 Nightmare -1 virtually 1046086 impossible 1046192 credible 1046362 throw 1046372 pulling 1046430 clearer 1046496 heads 1046530 SWAT 1046588 Team -1 Heroes 1046598 Properly -1 matching -1 ensuring 1046608 management's 1046874 staff's 1046916 satisfied 1046926 tackling 1047032 calling 1047074 ID 1047172 coping -1 frozen 1047270 slashed 1047280 outlying 1047290 Others -1 layoffs -1 accumulate 1047300 picture 1047326 climate 1047584 responses 1047658 compares 1047788 employed 1047806 weathered 1047928 downturns 1047938 Darrell 1047980 Rigby 1047990 Bain 1048000 summarizes 1048010 two-decades 1048028 377 1048038 500 1048048 200 1048178 charts 1048292 Conventional -1 Approach -1 frighteningly 1048406 Executives -1 deny 1048432 affect 1048450 early -1 strengthen 1048772 revenues 1048806 profits 1048944 respectable 1049098 spending 1049108 wildly 1049238 acquisitions 1049248 mergers 1049290 peripheral 1049356 contingency 1049374 troops 1049408 stockholders 1049434 nervous 1049500 marginal 1049526 businesses 1049544 outlandish 1049722 perks 1049732 primed 1049742 redundant 1049752 directions 1049826 finally 1049908 reaction 1050262 total 1050352 panic -1 told 1050602 cut 1050844 sight 1051110 Quick -1 fixes 1051184 everywhere 1051194 resemble 1051284 perk 1051310 morale 1051320 crushed 1051410 approved 1051420 cautious 1051670 acting 1051704 crisis 1051770 Profligate 1051844 devastating 1051854 cutbacks 1051872 dumbed 1051906 board 1051924 suffers 1052102 US -1 15 1052168 attrition 1052634 lasts 1052652 lowered 1052662 scramble 1052680 fire 1052690 --and 1052772 rehire 1052782 retrain 1052792 --Rigby 1052810 High-spending 1052820 frenzy 1052830 Downturns -1 forever 1052840 young 1052978 fliers 1053044 dot.com 1053054 lived 1053088 half -1 dozen 1053106 careers 1053140 teaches 1053222 panicked 1053256 destroyed 1053290 disgusted 1053300 loyalty 1053310 eagerly 1053328 awaiting 1053338 explain 1053348 path 1053774 weren't 1053960 profligate -1 spenders 1053986 wisely 1054004 gain 1054022 turnaround 1054360 arrives 1054386 stronger 1054436 sink 1054566 Tapestry 1054584 failures 1054658 energy 1054716 corporations 1054830 belt 1054992 tightening 1055026 they've 1055036 stopped 1055126 Friday 1055176 beer 1055250 gaze 1055260 falls -1 expenditures 1055270 reputations 1055320 curve 1055330 picks 1055372 retirement 1055390 incentive 1055424 voluntary 1055466 layoff 1055492 bonus 1055526 selling 1055560 sabbatical 1055642 makeover 1055652 ticket 1055670 incented 1055704 pension 1055714 corporation 1055732 performer 1056006 big -1 promotion 1056080 stops 1056186 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