Bill Gearhart

Bill Gearhart is a management consultant and instructor specializing in information development, strategic planning, and operational efficiency. In collaborating with his clients and students, Bill draws on nearly 20 years of experience in developing information and managing operations, including market leadership, customer experience, customer advocacy, usability, technical communication, project management, and software infrastructure development.

Prior to working with Comtech, Bill spent 15 years in the enterprise software industry, most recently as a director of operations for BMC Software, Inc. After starting his career as an information developer at a variety of manufacturing and consulting companies, Bill held several management positions in information development, usability, software engineering, project management, and support services.

Bill is a prior member of the Center for Information Development Management (CIDM) advisory council and has actively participated in the annual CIDM Best Practices Conference since its inception. He’s a senior member of the Society for Technical Communication (STC) and has presented numerous times at local, regional, and international conferences.

Bill’s interests lie in listening to, analyzing, and clearly defining the challenges faced by his clients and students and then drawing out their strengths and unique talents to address the issues. He has a personable and engaging style and enjoys sharing his experiences with others while creating a shared vision of success for all stakeholders. Bill holds a B.S. in technical writing and editing from Carnegie Mellon University.