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Books
With Content Management for Dynamic Web Delivery learn how to successfully manage Web content to achieve a competitive edge. Using the content-management strategy that she developed for companies such as Nortel, Motorola, Cisco, and others, JoAnn Hackos walks readers through the stages of effective Web content management. Copyright © 2001. Receive a complimentary copy when you attend the Developing a Content-Management Strategy Workshop or the Structured Writing for Single Sourcing Workshop. Click here for more information.
The 1994 best–selling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. Copyright © 2007. Click here for more information.
by Jennifer Linton & Kylene Bruski Finally! A user guide for the popular OASIS DITA standard. If you have been using DITA, or are just joining the DITA community, this book provides you with the information you need to accomplish your goals. The user guide not only presents the basic methodology of DITA and its benefits for creating your information set, but explains step-by-step how to author DITA XML topics, create maps for your deliverables, and work through the production processing tasks. Copyright © 2006. Receive a complimentary copy when you attend the DITA: Getting Started Workshop. Click her for more information.
by JoAnn Hackos Introduction to DITA: A User Guide to the Darwin Information Typing Architecture — Arbortext Edition picks up where the original edition of Introduction to DITA leaves off. As DITA becomes further entrenched as an ever more popular XML solution to topic-based authoring, a number of XML editors are available to assist content creators. This user guide is designed to provide its readers with a task-oriented approach to learning the Darwin Infor-mation Typing Architecture (DITA). Copyright © 2007. Click here for more information.
Receive a complimentary copy when you attend the Managing Your Documentation Projects Workshop. Click here for more information.
Standards for Online Communication gives you guidelines for how to place information online in your company. It provides both a design and development process and a set of guidelines for the Internet, intranets, and help systems for designers and authors who need to create effective electronic information. Copyright © 1997. Click here for more information.
Designing an effective interface doesn't happen by chance. Good design happens only when designers understand who will be using their product, what the users are trying to accomplish, and the circumstances under which users must work. In User and Task Analysis for Interface Design, JoAnn Hackos and Ginny Redish share their experiences in gathering this information directly from users and then applying what is learned to the difficult task of interface design. Copyright © 1998. Receive a complimentary copy when you attend the User and Task Analysis for Information Design Workshop. |
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Introduction to DITA: Arbortext Edtion 
