 | | Q&A |
|
Advisory CouncilThe Advisory Council is made up of a select group of members invited to advise the CIDM on the issues and activities that are most valuable and timely to professionals within the technical documentation industry. Palmer Pearson, Cadence Design Systems Palmer Pearson holds the position of Director of Customer Experience at BMC Software. In this role, Palmer is responsible for leading the global Information Design and Development team. Palmer has led technical communication departments for such companies as, Data Terminal Systems, Analog Devices, Delphax Systems (a subsidy of the Xerox Corporation) and Cadence Design Systems. He serves on numerous academic and professional advisory boards and has been a frequent presenter at CIDM Best Practices and STC. Palmer also chairs the Boston Innovation Council. He holds degrees in English and Electronic Engineering. Charlotte Robidoux, PhD, is a Content Strategy Manager at Hewlett-Packard Company (HP) and has over 17 years of experience in technical communication. At HP, she oversees the single sourcing strategy and implementation for the Enterprise Storage and Servers. Charlotte earned her PhD from the Catholic University of America in rhetoric and technical communication. She is the author of "Rhetorically Structured Content: Developing a Collaborative Single-Sourcing Curriculum" published in Technical Communication Quarterly, co-author of "Is There a Write Way to Collaborate?" published in Intercom, and co-author of "Streamline Your Path to Metadata" published in The Information Management & Architecture Framework (October 2009). She is co-editor of Collaborative Writing in Virtual Workplaces: Computer-Mediated Communication Technologies and Tools (2010). Charlotte is the 2005 recipient of the CIDM Rare Bird Award for achieving process efficiencies through the development of the HP DocKeeper project tracking tool. Suzanne Sowinska , Microsoft Corporation Director of Training for 1800+ full time employees in the Content Publishing and International Project Engineering disciplines. Suzanne leads teams that build the corporate support and training curriculum plans for technical communicators, web publishers, site managers, editors, writers, international and content project managers, and international project engineers. She holds a Chief of Staff role in cross-corporate leadership team comprised of Directors and General Managers of Content Publishing businesses related to core product development efforts. She represents the Microsoft Content Publishing discipline within industry. Suzanne's teams build the corporate handbook for content publishing professionals. She also directs the management of the Language Services team which is dedicated to language styles and standards, corporate terminology, and the linguistic engineering that supports MSFT products and services. Scott Wahl, Research in Motion, Ltd. Scott Wahl is Director of Software Documentation and Localization for Research In Motion Limited, a world leader in wireless communications technology and the maker of BlackBerry(R) devices. Scott has 12 years of experience in technical communication in the software industry. He holds a BA (Honors) in English and an MS in Technical Communication, and is currently working part-time on an MBA. He lives in Waterloo, Ontario with his wife and two boys. Daphne Walmer, Medtronic Daphne Walmer is the Director of the Technical Communications department for the Cardiac Rhythm Management division of Medtronic, a world leader in medical technology. She has over 20 years of technical-communications experience, including 17 years in management at three different international corporations. A senior member of STC, she has also been trained to facilitate business process improvement teams. |
|
