Upcoming Events



November 14-15, 2016
Munich, Germany

ideas_lightbulb_colorIDEAS Winter Online Conference will be held January 24-25, 2017. Theme: Understanding User Needs
Call for Speakers now open!


The CMS/DITA North America  Conference will be held April 24-26, 2017 in San Diego, California

Past Conferences

Best Practices 2016
September 12-14, 2016
Santa Fe, New Mexico


Agile Practices for Standards Development: GSIM, LIM, and the DDI Use Cases
November 10, 2016

Continuous Delivery is not Just for Software
November 29, 2016

Short Descriptions Shouldn’t Be a Tall Order: Writing Effective Short Descriptions
November 30, 2016


Applying Agile Management to Information Development
November 8-9, 2016
San Jose, CA

Minimalism: Creating Information People Really Need
December 7-8, 2016
San Diego, CA

Creating an Effective Information Taxonomy
January 31- February 1, 2017
Vantaa, Finland

Developing a Web and Mobile Content Strategy
February 2-3, 2017
Hyvinkaa, Finland

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Welcome New CIDM Member—Infinera

infineraInfinera empowers network operators to scale bandwidth while accelerating service innovation and simplifying optical network operations. Service providers, cloud operators, governments and enterprises across the globe rely on Infinera Intelligent Transport Networks to create rich end-user experiences based on efficient, high-bandwidth optical networks.

Infinera was founded with the vision of enabling an infinite pool of intelligent bandwidth that the next communications infrastructure is built upon.

Infinera offers an end-to-end portfolio of packet-optical solutions for the long-haul, metro, and cloud. We believe that when our customers win, we win. Meeting customers’ specific deployment needs and providing industry-leading customer support is in our DNA.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

Monthly CIDM eNews – October

CIDM Featured Articles

Follow the Trends 2016 Survey
JoAnn Hackos

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos

CIDM Featured White Papers

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

Incorporating Social Media into a Technical Content Strategy

User-Generated Content: A Study of Content Curation


IXIASOFT Sponsors the 2016 CIDM Best Practices Conference

Our next managers’ round table discussion will be on Millennials and Technical Communication Tuesday, October 11th at 2pm EST. To sign-up, contact Lovonya Thomas.

CIDM Members – Discuss the Englishnization topic on the Members Only Website

Adobe launches DITA CCMS based on Experience Manager

More announcements.