Center for Information-Development Management

Upcoming Events


measure_anything_iconCIDM Online Conference—Measure Anything

January 26-27, 2016


CMS/DITA North America 2016
April 4-6, 2016
Reston, Virginia

Save the Date!


Best Practices 2016
September 12-14, 2016
Santa Fe, New Mexico

Past Conferences


CMS/DITA Europe 2015
November 16-17, 2015
Munich, Germany

Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida


Content Management Strategies
February 26, 2016
Ultimo, NSW Australia (North Sydney)

Minimalism: Creating Information People Really Need
February 29-March 1, 2016
Ultimo, NSW Australia (North Sydney)


Minimalism Revisited—Let’s Stop Developing Content that No One Wants
December 8, 2015

Moving to Dynamic Content—Getting Over PDFs
December 16, 2015

Reinventing Content Publishing
February 17, 2016

Implementing content strategy through collaboration
February 25, 2016

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

An effective content strategy rarely ends with the professional information development community. Content has always been developed throughout the enterprise but it rarely has been developed as a coherent strategy. A new set of tools promises to extend format-free, standards-based content development beyond “tech pubs.” In this review article, I’ve reviewed the newest tool set intended to make DITA authoring easy for both professional writers and casual contributors.

Find the full study report here.

Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

Find the full study report here.

User-Generated Content: A Study of Content Curation
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Find the full study report here.

Welcome New CIDM Member—Hypertherm

hyperthermHypertherm’s mission is to provide customers with the best industrial cutting solutions in the industry. It’s a mission we’ve been committed to since 1968 when Hypertherm founder Dick Couch and colleague Bob Dean discovered a way to create a narrower plasma arc, capable of cutting metal with a speed and accuracy never before seen. Nearly 50 years later, Mr. Couch’s founding principles of customer focused innovation remain strong. More than 10 percent of our Associates work in engineering, leading to many cutting innovations. Innovations like oxygen injected cutting, HyDefinition® plasma cutting, Coaxial-assistTM jet, and LongLife® technologies, just to name a few. It’s why Hypertherm’s plasma, laser, and waterjet systems consistently outperform the competition in cut quality, productivity, and operating costs. And why our customers can cut with confidence.

Learn more about CIDM (Center for Information-Development Management) here.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

CIDM Featured Article

The Productivity Paradox
JoAnn Hackos

Sharper Tools, Better Results: DITA CMS 4.2 Now Available for IXIASOFT Customers Worldwide

Syncro Soft Announces New Release of Oxygen XML Editor version 17.1

Vasont Systems Introduces an Enhanced Collaborative Review Tool for the Vasont Content Management System

Content Mapper October 2015 Newsletter

Click here for more announcements.

Strategic Planning
JoAnn Hackos

Click here to sign up for our monthly e-newsletter: Information Management News