CIDM Vendor Members

Home/About CIDM/CIDM Vendor Members

Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704
United States
Phone: (408) 536-6000
Fax: (408) 537-6000
Website: www.adobe.com
CIDM Members, please sign-in for full access.
Adobe is changing the world through digital experiences. Our creative, marketing and document solutions empower everyone — from emerging artists to global brands — to bring digital creations to life and deliver them to the right person at the right moment for the best results. Our award-winning software and technologies have set the gold standard in communication and collaboration for more than 30 years. Adobe’s Technical Communication group delivers best-in-class tools, systems and services that help businesses streamline content workflows end-to-end. With our cutting-edge solutions, teams can effortlessly collaborate on the creation of ground-breaking content, manage and reuse assets efficiently, and seamlessly publish it across multiple channels and devices. Published content can be tailored to audiences, increasing relevance and consumption. All this, and more, while offering the highest return on investment.

Adobe FrameMaker (2017 release) makes XML/DITA authoring easy by offering form-based simplified XML editing, out-of-the box DITA 1.3 support, faster EDD customization, DITAVAL support in DITA-OT publishing, etc. A market-leader in technical documentation for 3 decades now – it is the only tool that can support a smooth transition from classic/traditional authoring to XML/DITA, as it can most effectively support both worlds simultaneously in the same authoring environment.

With the convergence of marketing and technical content across enterprises – Adobe’s enterprise-class DITA CCMS – XML Documentation Add-on for Adobe Experience Manager – will empower your organization to create valuable experiences that build your brands, drive demand, and extend the reach and ROI of customer-facing content, pre-sale and post-sale. Watch the product video http://bit.ly/2a8dYgA

XML Documentation Add-on for Adobe Experience Manager is built to dynamically deliver DITA content directly to Experience Manager, thereby offering highly interactive and personalized experiences to end users. Users can effectively manage all critical aspects of your enterprise content workflow such as authoring, web-based review and collaboration, translation, project management, digital asset management, reporting, and multichannel publishing. Organizations can benefit from a unified content strategy by bringing marketing and technical content to the same platform, making it easier to deliver a consistent user experience pre and post purchase. It empowers authors to create content using any offline DITA authoring tool, such as Adobe FrameMaker (2017 release), or an easy-to-use built-in web editor. Moreover, users can leverage its best-in-class, single-click publishing capability to generate DITA-based output for a variety of popular formats, including Experience Manager Sites and Mobile, PDF, Responsive HTML5, WebHelp, EPUB, and Kindle – increasing enterprise content velocity up to three times and accelerating time to market. It helps deliver seamless and personalized experiences to end users by ensuring consistency and uniformity in pre- and post-sales content, and offers complete control over enterprise content integrity. By eliminating the need for an enterprise to manage multiple CMSs and significantly decreasing localization time and costs, it reduces the total cost of ownership by up to 40%.

Antenna House
3844 Kennett Pike Suite 200
Greenville, DE 19807
United States
Phone: (302) 427-2456
Website: www.antennahouse.com
CIDM Members, please sign-in for full access.
Antenna House Formatter is the most powerful and widely used XSL-FO formatting software available for meeting the demanding needs of organizations to automatically produce complex page layouts and multilingual documents. Using the DITA Open Toolkit, Antenna House Formatter and the newly released  PDF5-ML plugin from Antenna House, organizations can quickly turn their DITA content into PDF and print documents.
Antidot USA
185 Alewife Brook Parkway
Suite 210
Cambridge, MA 02138
Phone: (844) 387-8778
Website: www.fluidtopics.com
CIDM Members, please sign-in for full access.
Fluid Topics unlocks the delivery of technical content through any channel.

User guides, reference manuals, installation and maintenance manuals and knowledge bases aren’t merely product documentation – they are also tools for winning business, increasing customer satisfaction and building loyalty.

Fluid Topics is a revolutionary turnkey platform for dynamic content delivery: it transforms all forms of static documentation into a lively, simple and interactive online publishing system. Users can browse, read, search, annotate, comment, create alerts, send feedback to writers, and even create personalized documentation.

For more information and a free trial, visit fluidtopics.com.

Astoria Software
66 Bovet Road, Suite 280
San Mateo, CA 94402
United States
Phone: (650) 357-7477
Website: www.astoriasoftware.com
CIDM Members, please sign-in for full access.
Astoria Software is the world’s most successful Enterprise solution for XML Component Content Management and the first to deliver both an Enterprise-wide SaaS/On-Demand and an On-Premises approach to structured content management. Cisco Systems, Teradata, Xylem (formerly ITT), Siemens Healthcare, Northrop Grumman, LexisNexis, Citrix, and other Forbes Global 2000 organizations rely on Astoria to meet increasingly competitive demands for product documentation—high volume, accelerated time-to-market, and globalized output. Astoria Component Content Management, whether On-Demand or On-Premise, is an enterprise-wide solution for Translation-Enabled Content Management, reducing documentation costs up to 90%, compressing product launch times from months to weeks, and generating productivity and management benefits with its flexible delivery model. Astoria Software, a division of TransPerfect, Inc., is based in San Francisco, California.
Bluestream
200 – 1168 Hamilton Street
Vancouver, BC V6B 2S2
Canada
Phone: (604) 669-4469
Website: www.bluestream.com
CIDM Members, please sign-in for full access.
Bluestream’s flag-ship product XDocs, enables organizations of all sizes to realize the benefits of DITA at a lower cost than the competition, with comparable or better quality, thus offering unparalleled value. XDocs is an out-of-the-box, DITA-enabled component content management system that deploys in hours rather than weeks, is easy to use, and has a tight integration with various XML editors. Its flexible unlimited user licensing and optional modules such as work flow, meta-data, knowledge base, online reviewing, and translation manager allow for economical end-to-end content creation, management, and publishing of content. XDocs customers range from Fortune 100 organizations seeking complex cross-departmental DITA solutions to small businesses containing single author documentation teams. Bluestream has been in business since 1997 and has customers in many verticals, among them software, oil and gas, health care, military, manufacturing and finance.
Componize
37 Rue Guibal
Marseille 13003
France
Phone: +33-623-94-69-53
Website: www.componize.com
CIDM Members, please sign-in for full access.
Componize is a DITA content management system that optimizes the authoring, management and publishing of high-volume product information such as product documentation or learning content. Combining enterprise-wide collaboration, ease of use, scalability and an open architecture, it provides the full range of features that organizations need today for their content strategy. Spend less time organizing, searching for and re-doing content, and more time creating real value through better reuse and faster multi-channel production. Componize is today modernizing information development for AMD, SAP and Merck, among others.
Comtech Services, Inc.
710 Kipling Street, Suite 400
Denver, CO 80215
United States
Phone: (303) 232-7586
Website: www.comtech-serv.com
CIDM Members, please sign-in for full access.
For over 35 years, Comtech Services has helped our clients design, create, and publish information products that meet the needs of their users. We offer a combination of training and consulting services to help you define and implement the infrastructure needed to meet the expectations of both your leadership and your users. At every point in the information development life cycle, we offer expert advice and guidance to help you improve your processes, get to know your audience, fine tune your content, and use the latest standards and technologies. From process maturity assessments, to information models, to stylesheets, you’ll find the support and training you need from our knowledgeable consulting team.
Data Conversion Laboratory, Inc.
61-18 190th St., Suite 205
Fresh Meadows, NY 11365
United States
Phone: (718) 357-8700
Website: www.dclab.com
CIDM Members, please sign-in for full access.
Since its founding in 1981, DCL is a leader in helping organizations grow the value of their content assets investment. With digitization and content management expertise across multiple industries including publishing, life sciences, government, manufacturing, technology and professional organizations, DCL uses its advanced technology and U.S.-based project management teams to help solve the most complex conversion challenges securely, accurately and on time. Founded in 1981, DCL was named to EContent’s Top 100 Companies in the Digital Content Industry for the fourth straight year in 2014.
DitaExchange
150 N. Radnor Chester Road
Suite F200 #815
Radnor, PA 19087
United States
Phone: (267)327-4889
Website: www.ditaexchange.com
CIDM Members, please sign-in for full access.
DitaExchange is committed to simplifying the way regulated organizations create, manage, share and deliver important content though structured content management solutions that are built to run on the SharePoint platform. A leader in Structured Content Management, DitaExchange is a privately held company headquartered in Denmark with locations around the world.
easyDITA
125 Tech Park Dr.
Rochester, NY 14623
United States
Phone: 1-877-492-2960
Website: www.easydita.com
CIDM Members, please sign-in for full access.
Easy to buy: easyDITA is for the organization that wants all of the power of DITA without all the hassle. easyDITA is a complete DITA authoring and content management tool that’s powerful enough for the professional technical writer, yet friendly enough for the subject matter expert. easyDITA will have you collaborating with DITA content on Day 1. It’s flexible enough to be delivered via either Software as a Service or installed on-premises. Not only that, it’s affordable for organizations of all sizes.
Etteplan
16238 Ranch Road 620
Suite 380
Austin, TX 78717
Phone: +1.919.655.7947
Website: www.etteplan.com
CIDM Members, please sign-in for full access.
Etteplan specializes in engineering, embedded systems, IoT, and technical documentation solutions. Our expertise covers the entire life cycle of our customers’ products including aerospace and defense, cleantech, energy (oil & gas), industrial machinery, manufacturing (discrete & process), medical devices, technology, transportation and the electricity generation and power transmission sectors.

We help customers optimize their technical documentation to increase cost efficiency, operational flexibly, improve customer experience, and provide advance software solutions like content checkers for (Simplified Technical English), service information systems, content management systems, and augmented reality solutions. In 2016 Etteplan had a turnover of EUR 183.9 million, we employ more than 2,500 experts in Europe, Asia and North America. Etteplan’s shares are listed on Nasdaq Helsinki Ltd under the ETT1V ticker.

Innovatia Inc.
1 Germain Street
Saint John, NB E2L 4V1
Canada
Phone: (506)640-4000
Fax: (506)640-4422
Website: www.innovatia.net
CIDM Members, please sign-in for full access.
Innovatia is a Knowledge Management company who is exceptional at what they do: connecting people to knowledge. Founded in 1999 with offices across North America and globally, Innovatia’s over 500 professionals deliver top quality solutions to their clients. Innovatia delivers knowledge management services in three areas: Learning Solutions, Documentation, and Technical Support. These solutions span the entire solution set from custom design and development through to delivery and support. Additionally, Innovatia offers a host of applications designed to help facilitate the management of your processes, your content, and your customer service.
IXIASOFT
825 Querbes, Suite 200
Montreal, QC H2V 3X1
Canada
Phone: (514) 279-4942
Fax: (514) 279-3947
Website: www.ixiasoft.com
CIDM Members, please sign-in for full access.
Founded in 1998, IXIASOFT is a trusted global leader in the XML content management software industry. Today, its signature products DITA CMS and TEXTML Server provide innovative and enterprise-class solutions for mission critical applications. DITA CMS is an award winning, end-to-end component content management solution (CCMS) that has been deployed by industry leaders such as SAP®, ARM®, AMD and BlackBerry®. IXIASOFT is also the developer of TEXTML Server, a native XML database and powerful search engine. IXIASOFT solutions are accessed by thousands of users worldwide in various vertical markets such as software, hi-tech, newspaper, and medical device manufacturing.
  JANA
1717 Universal City Blvd
Universal City, Texas 78148
Phone: 210-616-0083
Fax: 210-616-0088
Website: http://www.janacorp.com/
CIDM Members, please sign-in for full access.
JANA is a leading technical documentation services company with more than 40 years of experience in providing best-in-class technical data authoring and management services. Our service and software solutions are employed by many of the nation’s leading high-tech companies and the U.S. Department of Defense. JANA’s foundation is the belief that the basic requirements for a successful data management strategy – reliable, scalable services supported by well-established, repeatable processes – do not change. JANA’s clients will always be able to rely on the quality of our people and the quality of our processes to provide… The right solutions, right now.
JustSystems
1055 – 555 Burrard Street
Vancouver, BC V7X 1M8
Canada
Phone: (604) 697-8705
Website: www.xmetal.com
CIDM Members, please sign-in for full access.
XMetaL Author Enterprise is the award winning XML editor that helps you get to market faster by bringing structure and automation to content creation. Using XML standards such as DITA XMetaL enables authors and contributors to collaborate effectively—and to repurpose high value information into the myriad of languages and formats your customers demand.Used standalone or integrated with many content management systems, XMetaL helps even non-technical writers to create and collaborate on reusable content without needing to be proficient in XML.
Mekon
Mekon House
31-35 St. Nicholas Way
Sutton, Surrey SM1 1JN
United Kingdom
Website: www.mekon.com
CIDM Members, please sign-in for full access.
Founded in 1990, Mekon are leading consultants and systems integrators. We are focused on increasing the effectiveness of your content creation, management and delivery.Faced with insufficient staff and ever increasing demand for output, organisations today often require some support to ensure project success. That support should incorporate best practice, risk management and customer- and ROI-led planning. Mekon provide a well-defined, end-to-end methodology and service that balances strategic guidance and training with the technical capabilities to make a solution a reality. Our customers are encouraged to focus on their customers’ needs first and work backwards developing solutions that work with their particular business context. We specialise in systems that allow reuse and recombination of content for flexible, scalable two-way publication, across multiple formats and via the latest publishing media.
  Miramo
Palm Gate, Greenane
Killarney, Co. Kerry Ireland
Phone: 353 64 66 28964
Website: http://www.miramo.com
CIDM Members, please sign-in for full access.
“All the power, one tenth of the time.”

That’s the deal with MiramoPDF for DITA.

Produce beautiful document designs in minutes, and change ’em quicker than changing your socks. Without encountering a line of XSL:FO.

Integrate MiramoPDF with any publishing environment, or slot it in with the DITA-OT and your XML editor and DITA CCMS of choice.

MiramoPDF is a no compromise solution. With its GUI template designer, you can design the document layouts you need and define all properties of text and graphic objects. All the power is in the user’s hands with a click of a mouse. No need for XSL:FO consultants or expertise.

MiramoPDF is a revolutionary solution that combines highest capabilities & flexibility with convenience and low implementation and maintenance costs.

Oberon Technologies, Inc.
2640 Wildwood Trail
Saline, MI 48176
United States
Phone: (734) 429-2800
Website: www.oberontech.com
CIDM Members, please sign-in for full access.
Oberon Technologies partners with our customers and leading software suppliers to provide innovative solutions for creating, sharing and delivering information. Our extensive experience and expertise designing, developing and deploying these solutions has helped hundreds of companies reduce costs, increase revenue and improve quality. We are known for our integrity, accountability and commitment in every engagement. Leverage our experience across industries, technologies and services engagements to ensure a successful project.
Ovitas
155 Middlesex Turnpike
Burlington, MA 01803
United States
Phone: (781) 222-5200
Website: www.ovitas.com
CIDM Members, please sign-in for full access.
Founded in 2004 and headquartered in Burlington, Massachusetts, Ovitas provides Content Lifecycle Solutions to global clients in Manufacturing, Standards and Compliance, Global Auditing and Accounting, and Healthcare Equipment markets. Ovitas has changed the way organizations manage the lifecycle of structured content and metadata by bringing Workflow, Business Process, Metadata Management, and Content Publishing and Distribution into their own services tier. The Ovitas Workflow Portal, MeDaS Metadata Management Services, and Ovitas Publishing Bridge give organizations great flexibility, while dramatically reducing time and cost to implement an XML-based content lifecycle solution.
SyncRO Soft Ltd.
Str. Remus, nr. 5A
Craiova 200082
Romania
Website: www.oxygenxml.com
CIDM Members, please sign-in for full access.
oXygen XML editor is the best XML editor available, accommodating a large variety of users, ranging from non-technical users to XML experts, and offering both XML authoring and XML development.The XML authoring support is available on multiple platforms (Windows, Mac OS X, Linux, Solaris, etc.) and in various different forms. oXygen offers ready-to-use DITA support, including visual editing, DITA-OT integration, DITA maps manager, and much more. Its change tracking and annotation support, along with its cross-platform availability and the possibility of creating simplified user interfaces, makes it an ideal tool for reviewing DITA documents or capturing content from subject matter experts.
Precision Content
7111 Syntex Dr. 3rd Floor
Mississauga, ON L5N 2S5
Canada
Website: www.precisioncontent.com
CIDM Members, please sign-in for full access.
Precision Content Authoring Solutions Inc. is a full-service solution provider ready to help you advance the strategic value of your content assets.  You’ll benefit from working with our structured content experts to design and implement world-class, scalable, and sustainable solutions for authoring, managing, and publishing your high-value content.  We specialize in capturing and delivering knowledge using microcontent structures. Microcontent helps you to capitalize on popular technologies like chatbots and voice interfaces while positioning you to adapt to the next great technology. Our talented and experienced team of technical communicators, information architects, developers, trainers, and technology partners are ready to work with you to help take your content to the next level.
SDL
101 Edgewater Drive
Wakefield, MA 01880-1296
United States
Phone: (781) 756.4400
Website: www.sdl.com
CIDM Members, please sign-in for full access.
SDL is the leader in global customer experience. We untangle the complexity of managing your brand’s digital footprint as it grows across multiple languages, cultures, websites, devices and channels. With a complete integrated cloud solution for content management, analytics, language and documentation, SDL doesn’t just bring your brand to the world. We bring the world to your brand.
Stilo International
Windmill Hill Business Park
Whitehill Way
Swindon Wiltshire SN5 6QR
United Kingdom
Phone: +44 (0) 1793 441 444
Website: www.stilo.com
CIDM Members, please sign-in for full access.
Stilo International are the developers of OmniMark – a specialist tool for developing high-performance XML/SGML content processing applications, Migrate – an XML cloud service that enables subject matter experts (SMEs) to automate the conversion of their content from various source formats including FrameMaker, Word, InDesign, DocBook and RoboHelp to DITA XML, and AuthorBridge – a new enterprise DITA authoring solution that enables SMEs to make browser-based contributions to a CCMS at very low cost, and without requiring any knowledge of DITA. Operating from offices in the UK and Canada, we support customers in Aerospace & Defense, Manufacturing, High Tech, Publishing and Government.
Vasont Systems
221 W Philadelphia St, Suite 114
York, PA 17401
United States
Phone: (717) 764-9720
Website: www.vasont.com
CIDM Members, please sign-in for full access.
Vasont Systems provides component content management software and XML data services to Fortune 1,000 companies and global organizations from a variety of industries, including manufacturing, technology, publishing, financial, and healthcare. Since 1992, Vasont Systems has helped companies organize their critical business assets, manage productivity, and disseminate information in many languages to multiple media channels while reducing their costs by an average of 63% and shortening overall cycle times by 75% on average. The Company has been named multiple times to the EContent 100 list of “best and brightest digital content companies,” and to EContent Magazine’s list of Trendsetting Products. Vasont Systems is a member of the TransPerfect family of companies.
WhP International SAS
Espace Beethoven
1208 Route des Lucioles, BP102
06902 Sophia Antipolis CEDEX FRANCE
Phone: +33 4 93 00 40 30
Website: www.whp.net
CIDM Members, please sign-in for full access.
At WhP, we help growing companies become global software and technical content publishers. The localization expertise we have built since 1994 enables us to provide the most advanced processes and make our customers’ localization simple and dependable. Our value added resides in our ability to plug our workflows directly onto the customer’s to deliver multilingual content seamlessly. We leverage tools such as translation memory matching and linguistic review to increase multilingual content quality and reduce costs. We localize all output and file formats and deliver launch-ready technical documents, software, websites, customer support and training material.
Xeditor
111 S. Jackson St.
Seattle, WA 98105
Phone: (212) 884-9402
Website: www.xeditor.com
CIDM Members, please sign-in for full access.
Xeditor allows technical writers and occasional contributors to create DITA content intuitively and efficiently. The user-friendly front end leads authors through a defined document structure with real-time validation – even offline. Our innovative JavaScript architecture also allows developers to customize and extend our ribbons, toolbars, and buttons. And our modern API allows for seamless integration into existing technologies and frameworks (CMS, DMS, PIM, etc.). Learn more at xeditor.com.
Zoomin 
150 West 28th St.
New York, NY  10001
United States
Phone: (646) 216-8876
Website: www.zoominsoftware.com
CIDM Members, please sign-in for full access.
Zoomin’s powerful publishing platform enables your customers to instantly zoom in to the precise content they need across all customer touchpoints including the documentation portal, knowledge base, call center, search engines, customer community and IoT devices. The Zoomin analytics platform powers critical business insights and improves the user experience by measuring and predicting user behavior. Provide a seamless publishing experience for intelligent content and extend your content to deliver a consistent customer journey.