Unconscious Bias Creep in Technical Writing
Anita Chaudhari and Vidya Vasudevan, VMware
July 15, 2022
As technical writers, we don different hats at different stages of producing technical content. We interact with people who perform various roles and have varying degrees of technical capabilities. Our audiences are of different genders, are from different geographical locations, different religions, cultures, and ethnicities, and might have different disabilities.
As writers, we do audience analysis, plan, design, and document our content accordingly. So where are the gaps? What we might be overlooking are the biases that creep in. […]