Conducted by CIDM and DCL

The CIDM & DCL 2019 Following the Trends survey results are in! We asked managers, information architects, writers, and more how they are addressing the challenges of meeting customer information needs. Discover how changing content development and delivery requirements are affecting your business today. Learn how others in the information-development community are planning innovative approaches to content delivery.

(At the beginning of the questionnaire, respondents were given the note: “When answering the survey, ‘you’ refers to you personally and/or your writing team; it does not refer to your whole company.”)

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