Information Modeling for Topic-Based Authoring

September 23-24, 2019: Montréal, Canada
A strategy for defining the architecture of your technical content, including the information types required, the elements they contain, and metadata, mapping, linking, and reuse strategies.

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Developing a User-Centric Content Strategy

September 24-25, 2019, 2019: Watertown, Massachusetts
Techniques for learning about your users, their goals, and their work, and creating personas that will serve as a decision-making tool throughout the life-cycle of your project or product..

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DITA Basics

Tuesdays starting September 24, 2019: Online
An introduction to the DITA standard and hands-on practice creating topics, assembling topics into maps, applying metadata, and publishing final deliverables.

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Advanced Reuse Strategies

Thursdays starting October 3, 2019: Online
A deep-dive exploration of all DITA reuse mechanisms, including conditional processing, conref, conref range, and conref push, keyref and conkeyref, branch filtering, and scoped keys.

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Information Modeling for Topic-Based Authoring

October 14-15, 2019: Stockholm, Sweden
A strategy for defining the architecture of your technical content, including the information types required, the elements they contain, and metadata, mapping, linking, and reuse strategies.

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Advanced Reuse Strategies

October 21-23, 2019: Skive, Denmark
A deep-dive exploration of all DITA reuse mechanisms, including conditional processing, conref, conref range, and conref push, keyref and conkeyref, branch filtering, and scoped keys.

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Creating an Effective Information Taxonomy

Monday and Wednesday starting October 28, 2019: Online
A structured approach to making technical information more accessible by labeling it according to the categories and terminology important to your users.

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Developing a Web and Mobile Content Strategy/a>

Monday and Wednesday starting November 4, 2019: Online
Guidelines for transforming technical content to be accessible, easy to read, attractive, and responsive on the web as well as on mobile devices, while still fully supporting user goals.


Developing Your Content Strategy

November 5-6, 2019: Brussels, Belgium
A systematic approach to defining the management, creation, production, delivery, and assessment of content, while balancing the considerations of organizational goals and capabilities with user needs and expectations.

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Minimalism: Creating Information People Really Need

Monday and Thursday starting November 25, 2019 : Online
Practical application of the four principles of minimalism to select appropriate content for your users, structure it consistently, author it for easy understanding, and make it readily accessible..

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Developing Your Content Strategy

December 10-11, 2019: Austin, Texas
A systematic approach to defining the management, creation, production, delivery, and assessment of content, while balancing the considerations of organizational goals and capabilities with user needs and expectations.

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