Upcoming Events


ideas_lightbulb_colorIDEAS Winter Online Conference will be held January 24-25, 2017. Theme: Understanding User Needs


CMS/DITA North America  Conference will be held April 24-26, 2017 in San Diego, California

Past Conferences


November 14-15, 2016
Munich, Germany


Standards for Standards Organizations
December 14, 2016

The Best of Both Worlds: A Holistic Approach to DITA Authoring, Publishing, and Content Management
December 15, 2016

Get Keyed Up About (DITA 1.3) Keys!
January 12, 2017

From Waterfall to Agile: Adapting Traditional Metrics to Measure, Monitor, and Achieve Agile Success
January 18, 2017


Minimalism: Creating Information People Really Need
December 7-8, 2016
San Diego, CA

Creating an Effective Information Taxonomy
January 31- February 1, 2017
Helsinki, Finland

Developing a Web and Mobile Content Strategy
February 2-3, 2017
Hyvinkaa, Finland

DITA Basics
February 9-March 16, 2017
Online Course

Applying Agile Management to Information Development
February 22-23, 2017
San Jose, CA

Minimalism: Creating Information People Really Need
April 4-5, 2017
Strasbourg, France

Optimizing the DITA Authoring Experience
May 3-June 7, 2017
Online Course

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Welcome New CIDM Member—Komatsu

komatsuKomatsu America Corp. is a U.S. subsidiary of Komatsu Ltd., the world’s second largest manufacturer and supplier of earth-moving equipment, consisting of construction, mining and compact construction equipment. Komatsu America also serves forklift and forestry markets. Through its distributor network, Komatsu offers a state-of-the-art parts and service program to support its equipment. Komatsu has proudly been providing high-quality reliable products for nearly a century.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

Monthly CIDM eNews – December

CIDM Featured Articles

Follow the Trends 2016 Survey
JoAnn Hackos

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos

CIDM Featured White Papers

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

Incorporating Social Media into a Technical Content Strategy

User-Generated Content: A Study of Content Curation


Our next managers’ round table will be the 3rd in series of discussions on the Information Process Maturity Model. Join us on Tuesday, January 10th at 2pm EST. To sign-up, contact Lovonya Thomas.

The Zoomin Newsletter – December 2016

easyDITA Monthly Newsletter

MS Word and DITA Can Be Best Friends

CM Quick Tips Newsletter – November 2016

DeltaXML and Bluestream Partnership Announced

The Basics: What is a Map in easyDITA?

More announcements.