Products – CIDM

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What an Automated DITA Conversion Can Do for You (and what it can’t)
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Scaling Content Operations with Docs as Code and Robots
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Terminology? – How to get it off the ground!
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Why Your Whole Company Should Praise Your Tech Content – And How They Will
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The Value of Terminology in the Content Creation Process

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How much redundant content do I really have? Actualizing the reuse in our documentation

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Content Needs Categories: Adding Taxonomy to Structured Content for an Exceptional Customer Experience

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The Future of Holistic Content Experiences is Here

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Winning the Budget Game: How Content Delivery Gets You Buy-In for Large Content Projects

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One Voice to Elevate Your Customer Experience

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CCMS: A Good Fit for Pharmaceutical and Clinical Research Organizations?

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Refactoring XML Content for Iterative Model Development

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The Layman’s Guide to Content Conversion

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How Semantic AI Powers the Future of Intelligent Content Management

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Live Panel Discussion: How a CCMS can Benefit High Technology Companies

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Content Ops for Knowledge Management Drives Good (And Bad) Customer Experiences

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Beyond Web Analytics: Providing and Leveraging the Metrics that Matter for Technical Documentation

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Finding the Proverbial Needle in the Haystack

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e-Learning Course on Clarity in Writing: Simplified Technical English

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Benefits of Using SAFe for Managing a CCMS Upgrade

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New Ways of Publishing with DITA

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Content is a Business Asset

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Delivering a Personalized Search Experience

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Writing for Microcontent: Solving the Omnichannel Delivery Conundrum with Intent-based Writing

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Plain language – Benefits Everyone

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How much? Shifting the Content Conversation from Cost to Value

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Content Quality Champions: Single Source Authoring & Simplified Technical English

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Expert’s Guide to CCMS Assessment

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Web-based XML editing with Xeditor

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Controlled Vocabulary, Taxonomy, Ontology: Which do I need? – PART 2

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Controlled Vocabulary, Taxonomy, Ontology: Which do I need? – PART 1

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Looking Beyond Agile: Structured Content Development and the Iterative and Incremental Development Methodology

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Custom Business Rules for DITA Projects

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How HubSpot Academy Uses DITA For Their Learning Platform

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Downsides Of Poor DITA Conversions

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Docs as Code: Documentation Management Inspired by Software Development

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