

There are many different situations when you might convert content from one form into another, from a one-off migration project, converting everything from a legacy format into an open XML standard, all the way to regularly converting third-party content to bring it into your internal CMS. The tools used to convert vary. Maybe you’re using a vendor to convert content for you, or perhaps you wrote your own XSLT suite, which you manage in-house. Whichever route you take and whatever the purpose of your conversion, there is always a risk that content may be lost or corrupted during conversion. In this webinar, Tristan from DeltaXML will walk through some of the pitfalls of content conversion and show how their new tool, ConversionQA, can help you ensure that your content conversion hasn’t misplaced a single character.
Presented by: Tristan Mitchell, DeltaXMLMultilingual content is fundamental for successful communication with other people, cultures, and markets. Naturally, the quality of translations is of central importance. Often, these quality assurance processes are unsystematic and rely on spontaneous “feedback” from in-country reviewers. However, more often than not, these review processes lead to long waiting times, frustrating discussions, no real process improvements, and thus impede strategic and sustainable language quality management.
We share how
Join us to learn which aspects and stakeholders you need to take into consideration on your way to successful quality management of multilingual content.
Presented by Klaus FleischmannPresented by Michael Miller
Michael Miller is Vice President of Antenna House, Inc., a company that has developed one of the leading standards‐based (XSL‐FO and CSS) document formatting software products on the market today. Michael has a degree in Printing Engineering and Management and has been involved in high‐end composition, document formatting, and document management for over 40 years. He has an extensive background with structured data, including SGML, XML, S1000D, and DITA. During his career, he has worked in Europe and North America and has been involved in the implementations of some of the largest fully automated publishing and document formatting projects.
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In this webinar, Dipo Ajose-Coker offers a step-by-step guide to understanding and implementing structured authoring and DITA, highlighting the benefits such as improved content reuse, consistency, and efficient multichannel publishing.
Structured authoring and DITA represent a strategic shift towards more efficient and effective content management. The session begins with an introduction to structured authoring and DITA, focusing on the benefits of this methodology, including enhanced content reuse, improved consistency across documentation, and streamlined localization processes.
Attendees will gain insights into the best practices for implementing structured authoring and DITA within their organizations, including tool selection, team training, and workflow design. The session also offers practical strategies for overcoming common challenges associated with implementing structured authoring and DITA.
In summary, participants will leave the session equipped with valuable insights and practical strategies to implement structured authoring and DITA for achieving greater content agility and operational efficiency:
Klaus Fleischmann studied translation and IT in Vienna, holds an MA in Conference Interpreting from Monterey, California, and a MAS in Technical Communication from Krems, Austria. In 1996, he founded Austria-based Kaleidoscope, a company implementing content, translation, and terminology management processes for internationally active companies. Kaleidoscope develops online collaboration software for enterprise-level terminology workflow, translator query management, in-country review etc., making the translation quality process comprehensible and strategically manageable. In 2007, he became CEO of Austria´s leading LSP, Eurocom Translation Services. Always active in the industry, Klaus got voted into the Gala Board of Directors in 2015 and 2017.
Presented by Christopher Hill
Christopher Hill is the Technical Product Manager for Harmonizer at Data Conversion Laboratory. Chris is an experienced IT professional who started programming in the 1980s. Since the early 2000s, Chris’ experience includes work as a support engineer, product manager, and user interface designer, helping organizations transition data and content to modern digital formats and platforms.
Harmonizer is a powerful tool created by Data Conversion Laboratory that analyzes large document collections to identify content reuse across multiple content sets and source formats. Understanding the volume and nature of duplication in content is invaluable to effectively implement a reuse-based content model like DITA or S1000D. Harmonizer dives deeper into content analysis and can evaluate, identify, and report not only on duplication at the paragraph level but also duplication within specific XML elements such as topics, tasks, concepts, etc. Flexibility in the level of comparison is particularly useful for performing periodic health checks on structured content to diagnose reuse issues or other issues that can arise after DITA or S1000D conversion.
This webinar will demonstrate Harmonizer’s role in performing a health check and speak to use cases that are important for any organization who has invested in DITA or S1000D. Christopher Hill, product manager for Harmonizer and structured content expert, will also detail new licensing models for the software that enable self-serve content health checkups that improve documentation workflows and ensure your investment in markup continues to return healthy results.
Presented by:Presented by Fabrice Lacroix
For years, the focus of our content strategy has been on crafting messaging for human audiences, leveraging personas, controlled vocabulary, and tone. However, with the rise of Artificial Intelligence (AI) as a new audience, our approach must evolve. How does this shift impact our writing, and how can we create content that resonates with humans while effectively training AI systems? Can the same content achieve both goals and does it hinge on our AI usage intentions? Join Leigh White in this thought-provoking webinar as she delves into the necessary considerations for how we must rethink our approach if we want to use our content to teach the machines to teach us.
Presented by: Leigh White, MadCap SoftwareDITA is a fantastic tool for authoring efficiency and content management. It might as well be the keystone for outstanding content experiences, like content personalization and multi-channel delivery. But caution! What was thought for content creation is not always the right fit for modern content publishing.
Drawing from his experience as a content expert and senior consultant at Fluid Topics, Gaspard Bébié-Valérian will address in this webinar the specifics for content delivery of two key elements, metadata and granularity, and how to enrich and optimize them to build exceptional experiences with your DITA content.
Don’t miss the opportunity to delve into practical use cases encountered during real-life implementations and gain insights to enrich your own content strategy."
Presented by Gaspard Bébié-ValérianAndré Schlotz is VP Global Automotive and Manufacturing Solutions, RWS Group. He helps organizations to digitalize their content supply chain through structured content authoring, component content management and single source content delivery. Before joining RWS in 2013 he was holding various management positions in manufacturing companies in product development, aftersales, process organization and IT. He has more than 20 years of experiences in process consulting, planning, building and running digital industry solutions.
In this webinar, you will learn about the two recognized international standards available to address the fully automated formatting of pages and publications for PDF and print: CSS and XSL-FO. We will explore the two standards and address:
Michael Miller is Vice President of Antenna House, Inc., a company that has developed one of the leading standards‐based (XSL‐FO and CSS) document formatting software products on the market today. Michael has a degree in Printing Engineering and Management and has been involved in high‐end composition, document formatting, and document management for over 40 years. He has an extensive background with structured data, including SGML, XML, S1000D, and DITA. During his career, he has worked in Europe and North America and has been involved in the implementations of some of the largest fully automated publishing and document formatting projects.
If there’s one thing that never changes, it’s that everything changes. And when it comes to technical documentation, keeping on top of change can become overwhelming. Whether you’re releasing on the same schedule as the software you’re documenting, or working to your own time frame, deadlines add extra pressure. How can you be sure that you have control over the changes that are being made? How do you know that unintended changes aren’t slipping through the net? How can you satisfy regulators and keep them updated with requested changes?
In this webinar, we’ll share our top tips for managing changing content and calming the cacophony it can create.
Presented by: Tristan Mitchell, DeltaXMLThis presentation and demo show you:
Presented by Klaus Fleischmann and Sebastian Gabler
Klaus Fleischmann studied translation and IT in Vienna, and holds an MA in Conference Interpreting from Monterey, California, and a MAS in Technical Communication from Krems, Austria. In 1996, he founded Austria-based Kaleidoscope, a company implementing content, translation, and terminology management processes for internationally active companies. Kaleidoscope develops online collaboration software for enterprise-level terminology workflow, translator query management, in-country review, etc., making the translation quality process comprehensible and strategically manageable. In 2007, he became CEO of Austria´s leading LSP, Eurocom Translation Services. Always active in the industry, Klaus got voted into the Gala Board of Directors in 2015 and 2017.
Sebastian Gabler originally trained as a Recording Producer with a diploma from the Berlin University of the Arts (UdK) and 5 years of music production for radio, TV, and the recording industry; he has been pursuing a career in archive and information management for over 15 years
In 2017, he joined Semantic Web Company in Vienna and was appointed Chief Customer Officer in 2020. In this position, he supports customers from all industries in developing intelligent applications with semantic AI. Sebastian has worked in various companies in the areas of technology, sales, and project management, including 11 years in the field of audiovisual archiving, and has recently completed his Master of Sciences in Library and Information Science.
This webinar will also feature special guest Julia Taube, ISV Manager at Salesforce.
Presented by Daniel Nutburn and Jamila ElouazaniJamila Elouazani is the Director of Partner Solutions, Global at Acrolinx, a leading content optimization technology for enterprise companies. With years of experience working in solution and product-focused environments, Jamila has honed her skills in providing technical support to businesses looking to close deals with Fortune 500 companies.
In addition to her professional accomplishments, Jamila is a family-oriented individual who enjoys expressing her creativity through singing and fashion design. Her passion for both the arts and technology has allowed her to bring a unique perspective to her work in the content optimization industry.
With her strong technical background and creative mindset, Jamila has become a respected thought leader in the industry and is committed to helping businesses achieve their content optimization goals.
Far too often, GenAI projects are considered the exclusive realm of IT, while Knowledge and Content Development teams remain in the background. Unfortunately, this approach often leads these projects to failure.
Join us for an insightful webinar exploring why content developers and information architects must be at the forefront of GenAI Projects. Discover how their expertise and insights propel AI initiatives, transforming content into dynamic, user-centric solutions. Learn why empowering content specialists with GenAI projects is critical for fostering innovation and enhancing customer experiences.
This webinar is presented by Amber Swope DITA specialist at DITA Strategies, Lief Erickson, Principal Consultant at Intuitive Stack, and Fabrice Lacroix, CEO and founder of Fluid Topics.
Fabrice Lacroix is a serial entrepreneur and a technology pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.
Presented by Frank Wegmann
Frank Wegmann has 20+ years of experience in the markup world. Rooted in multilingual university research projects using SGML and XML, he has been advancing custom automated build systems for technical documentation at Software AG since 2001. In recent years the original focus shifted to DITA, and, inevitably, also Markdown. He is a regular speaker at international conferences and engaged in OASIS DITA committees, where he now also acts as co-chair of the Lightweight DITA subcommittee.
One significant benefit of adopting a structured standard like DITA is content reuse, which can reduce redundancy, improve consistency, and minimize overall content. However, due to typos, partial matches, and other inconsistencies, estimating the value of content reuse can be challenging- especially before the conversion occurs. By using Analyzer, users can narrow down their approximation and investigate similar matches in their source content before the conversion, providing valuable insight into the potential benefits of adopting a structured standard. Capture valuable metrics to substantiate content projects to key stakeholders. Learn how businesses can manage their content more effectively, increase productivity, and better understand content reuse's value in their documentation.
Join TJ as he uses Stilo’s Analyzer to investigate source content for hidden reuse. The latest release from Stilo offers a range of improvements to the user management system, product architecture, and sequence GUI redesign to streamline your content management process.
Presented by TJ Dhaliwal, StiloTJ Dhaliwal is a Technical Sales Product Specialist at Stilo, helping customers uncover solutions to their content conversion needs. With a solid technical background in engineering and a passion for public speaking, he’s successfully bridged the gaps between project stakeholders. As a problem solver, TJ has helped several enterprise-level companies convert tens of thousands of pages of their content to DITA.
Are you struggling to articulate the value of structured content to your management? Discover how the challenge of AI readiness can become your greatest opportunity.
In this webinar, we'll explore how the tightening AI regulations can transform structured content into the Swiss army knife of your organization. By adopting structured content, you're not just preparing for AI – you're solving multiple challenges with a single strategy.
Learn how structured content can help you:
For content professionals and decision-makers alike, this webinar provides a compelling case for structured content as the cornerstone of AI readiness and beyond. You'll gain valuable insights on how to communicate this multifaceted value proposition to your management, turning potential regulatory hurdles into a catalyst for organizational improvement.
Join us to discover why structured content isn't just about AI readiness – it's the key to solving numerous content challenges while future-proofing your organization.
Toni Byrd Ressaire, MSc Technical Communications, is the Director of Innovation at Technically Write IT. She helps to drive strategy and innovative solutions for TWi clients. TWi is an Ireland-based consultancy of content specialists who provide content strategy, content operations, language, learning, user adoption, and content production services. TWi works with companies wanting to solve their content problems for business impact.
Crafted for technical writers, savvy documentation managers, and stakeholders looking to innovate, this webinar aims to dissect how AI is reshaping the creation, management, and delivery of technical content. Attendees will learn how to leverage AI for more than just efficiency, with a focus on enriching content quality, enhancing user engagement, and informing content strategy with data-driven insights. Join Dipo as he encourages participants to delve into the optimal positioning of AI as a fundamental component of their technical communication toolkit, with the ultimate goal of redefining the boundaries of technical writing and documentation management.
Presented by: Dipo Ajose-Coker, MadCap Software3D has become indispensable in engineering departments. But 3D models rarely find their way into technical documentation. In spare parts catalogs, 3D catalogs have become standard thanks to automatic processing. There, people appreciate that 3D views are intuitively understandable and offer additional interactivity in online documentation. What can technical authors learn from the 3D experiences of the spare parts catalog world?
What steps are necessary in a CCMS to not only visually enhance online documentation with interactive 3D data, but also to enable new access to information? Which formats and tools can be used?
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