1999 – Best Practices Newsletter

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February Volume 2, Issue 1

From the Director
JoAnn Hackos, CIDM Director

Associate Profile: Katherine Brennan Murphy

Benchmarking and the Value of Communication Among Managers

Hynet Directive 2.0 Offers Component-Management Capabilities for Information Developers

Michigan Technological University

Crossing the Chasm

A Selection of Abstracts from the Field

Is Your Online Help Helping Your Customers?

Electronics Industries Fall Below Average In Severance Packages

Visualizing Problems … and Solutions!

Cost-Effective Computer-Based Training

Facing Y2K

Under Construction

Website: Human Factors International, Inc.

 

April Volume 2, Issue 2

Single Sourcing
Ann Rockley, Center Associate

From the Director
JoAnn Hackos, CIDM Director

Associate Profile: Henry Korman

Advisory Council Member: Julie Bradbury

Identifying Trends in Staffing Ratios

Chrystal’s Canterbury Moves Component-Based Information Management out of the SGML Realm

University of Washington

Information Architecture for the World Wide Web

A Selection of Abstracts from the Field

Going from Print to Online?

Money + Fun + Balance = Glue

Strategic Approaches to Quantifying Intellectual Assets

How Can I Motivate my Technical Communicators?

 

June Volume 2, Issue 3

Recruiting Outstanding Employees
Katherine Brennan Murphy

From the Director
JoAnn Hackos, CIDM Director

Associate Profile: Ann Rockley

Advisory Council Member: Gil Mounsey

The First Step in Benchmarking: Establish Your Own Quality Measurements

Intra.doc! Management System Combines Web and Document Management Technologies

University of Central Florida

A Selection of Abstracts from the Field

Where are the women in IT?

Does Certification = Skill?

The Matrimony of Trust and Structure in OISD projects

 

August Volume 2, Issue 4

Tooltips—Progress or Failure?
Henry Korman

From the Director
JoAnn Hackos, CIDM Director

Associate Profile: Janice (Ginny) Redish

Advisory Council Member: Diane Davis

Productivity Counts: What if your measure the effectiveness and productivity of your team members?

DynaTag Converts Proprietary Documents to SGML and XML

Bentley College

Book Review: Inside the Tornado

A Selection of Abstracts from the Field

Generation X … ML

The New Interns

Ten Pitfalls to Successful Hiring

Tips for Working with SMEs

Distance Learning: Fad or Future?

 

October Volume 2, Issue 5

How to Successfully Implement Document Management
Judy Glick-Smith, Center Associate

From the Director
JoAnn Hackos, CIDM Director

Interview: Ben Martin, J.D. Edwards

Productivity Metrics: Looking at the details
JoAnn Hackos, CIDM Director

Talking about Information Models…
Susan Harkus, Cards Etc.

Rensselaer Polytechnic Institute

The Inmates Are Running the Asylum

A Selection of Abstracts from the Field

Performance Consulting: One Organization, One Process

Stressful Power Imbalances: Mastering the Art of Persuasion

Building Better Project Teams

Can Online Training Save $$?

Automated Web Usability Testing?

 

December Volume 2, Issue 6

What Good Is Web-based Help If Customers Can’t Understand It?
JoAnn Hackos, CIDM Director

From the Director
JoAnn Hackos, CIDM Director

Using Documentum Helps BMC Cut Production Time
David Shaw & Robin Reddick

When are We Going to Stop Talking About Ratios?
JoAnn Hackos & Bill Hackos, Comtech Services, Inc.

Arbortext’s New Release: Epic 3.0
Review by Ann Rockley, Center Associate

The Chasm Life Cycle and the Implications for Information Developers
Katherine Brennan Murphy

A Selection of Abstracts from the Field

Fostering Peak Performance

Banishing the Glass Ceiling

Cedarville College
David Shaw

Single Source Summit a Success
Heather Zollinger