2003 – Best Practices Newsletter

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February Volume 5, Issue 1

Managing the Impact of Change on Your Content
Mark Baker, OmniMark Technologies

From the Director
JoAnn Hackos, CIDM Director

Building a Content-Management Strategy at Calix
Steven Elliott, Calix

An Anecdotal User Interface
Gil Mounsey & Craig Miller, NCR Payment Solutions

Digital Diogenes: Search and Browse
David Walske, David Walske, Inc.

Mars and Venus in the Workplace
Bill Hackos, Comtech Services, Inc.

A Selection of Abstracts from the Field

Don’t Settle for Either Or – You Can Have it All
Wendy Sedbrook, Comtech Services, Inc.

Practicing Innovation
Gretchen Marks, Comtech Services, Inc.

 

April Volume 5, Issue 2

Fixing the Limping Animal: Advice for Managers Who Want to Revitalize Their Departments
Barbara Giammona, Morgan Stanley

From the Director
JoAnn Hackos, CIDM Director

Developing a Lingua Franca: The Common Glossary
Beth Fischi, Motive Communications, Inc.

The Advent of the Semantic Web, Part One: Simulacrum Symbiosis
David Walske, David Walske, Inc.

An Intelligent Organization: Integrating Performance, Competance, and Knowledge Management
Rhonda Perez, Nokia Mobile Phones

A Selection of Abstracts from the Field

The Power to Think Better
Wendy Velez, Comtech Services, Inc.

 

June Volume 5, Issue 3

Are You (and Your Organization) Ready for Content Management
JoAnn Hackos, CIDM Director

From the Director
JoAnn Hackos, CIDM Director

A Content-Management Case Study at Kohler
Tina Hedlund, Comtech Services, Inc.

Taking XML Training to the Enterprise: A Modular, Mapped Approach
Don Smith, ISOGEN International; John Lynch, Innodata

Moving from Single Sourcing to Reuse with XML DITA
Lori Fisher, IBM Corporation

The Advent of the Semantic Web, Part Two: Ascendant Apotheosis
David Walske, David Walske, Inc.

Arbortext 5: Putting Business Users in Control
PG Bartlett, Arbortext

Designing Adaptive Documentation with XML: From Formal to Rhetorical Markup
Lars Johnsen, University of Southern Denmark

A Gentle Introduction to Topic Maps
H. Holger Rath, empolis GmbH

Finding Your Way through the Multi-Lingual Maze
Bret Freeman, Vasont Systems

 

August Volume 5, Issue 4

How to Stay Sane in An Insane Economy
Helen Sullivan, Collin County Community College District

From the Director
JoAnn Hackos, CIDM Director

Single Sourcing HTML and PDF with FrameMaker and WebWorks
Peter Dykstra, Donovan Systems, Inc.

Usability, Knowledge Management, and the Bottom Line
Elsa Bethanis, re:Member Data Services, Inc.

Intellectual Property: Culture, Commerce, and Digital Rights Management
David Walske, David Walske, Inc.

The Growth of ASP Content Management
John Girard, Clickability, Inc.

Enabling Language Translation with XML Tools and Standards
Bryan Schnabel, Tektronix, Inc.

What’s in The Rise of the Creative Class for Technical Communicators?
Jean Richardson, BJR Communications

 

October Volume 5, Issue 5

What If Your Writers Loved Their Work?
Palmer Pearson, Cadence Design Systems, Inc.

From the Director
JoAnn Hackos, CIDM Director

Motivating Teams during Trying Times
Beth Barrow, Motorola, Inc.

Building a Successful Team
Jill Bentley, Consultant

Creatively Growing Your Publications Group
Kyla Cragg, Cadence Design Systems, Inc.

The Shackleton Way: Leadership under Stress
Bill Hackos, Comtech Services, Inc.

How Can I Motivate My Technical Communicators?
Bill Hackos, Comtech Services, Inc.

Are We De-Motivating Our Employees?
Bill Hackos, Comtech Services, Inc.

 

December Volume 5, Issue 6

Determining the Quality of Your Documentation—A Different Viewpoint
Vesa Purho, Nokia

From the Director
JoAnn Hackos, CIDM Director

Skipping Steps in the Publication Process
Diane Davis and Chuck Millar, Synopsys, Inc.

Using Content-Centered Development to Meet IT Development Challenges
Barry Schaeffer, Xsystems, Inc.

Coping in the Age of Budget Cuts and Staff Cuts
Ginny Redish, Redish & Associates, Inc.

Bringing Reusability to the Office Desktop for Ordinary Users
Katriel Reichman, Live Linx Extensible Solutions, Ltd.

What’s the Myers-Briggs Type for Your Company?
Bill Hackos, Comtech Services, Inc.

A Selection of Abstracts from the Field

Weighing the Perceived Benefits of Offshore Outsourcing
Jen Linton, Comtech Services, Inc.

Offshore Outsourcing—Are There Hidden Costs?
Bill Hackos, Comtech Services, Inc.