2004 – Best Practices Newsletter

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February Volume 6, Issue 1

Continuous Publishing for NonStop Customers
Catherine Lyman, Hewlett-Packard

From the Director
JoAnn Hackos, CIDM Director

Content Collaboration in a Learning Environment
Cindy Schott, LearnSpire, Inc.

What Makes an Authoring System Tip?
Mark Baker, Aanlecta Communications

BookBuilder: Custom Publishing with Topic Maps
Nikita Ogievetsky, Cogitech, Inc; Roger Sperberg, WoltersKluwer LTBNA

Book Review: Topic Maps 101
Tina Hedlund, Comtech Services, Inc.

 

April Volume 6, Issue 2

Future of Technical Communication—Where Do We Go From Here?
Barbara Giammona, Morgan Stanley

Current Challenges to Our Industry
JoAnn Hackos, CIDM Director

Keys to Successful Content Management: Avoiding the Traps
Scott Wolff, Hewlett-Packard

How to Run a Successful Offshoring Project: Interviews and Anecdotes
Joan Lohmann, Independent Contractor

Word as an XML Editor
Tina Hedlund, Comtech Services, Inc.

The CIDM Project Estimating Survey: Estimating and Tracking Documentation Projects
Bill Hackos, Comtech Services, Inc.

Book Review: The New Six Sigma
Jennifer Linton, Comtech Services, Inc.

Abstracts from the Field

Why Good Projects Fail Anyway
JoAnn Hackos, Comtech Services, Inc.

 

June Volume 6, Issue 3

A Tale of Two Cost Reductions
Beth Barrow, Motorola, Inc.

Developing a Community of Practice
JoAnn Hackos, CIDM Director

Recent Research on Minimalism
Hans van der Meij, Twente University

A Tipping Point Perspective on Minimalism
Susan Harkus, Independent Consultant

The Essential Use Case
Karen Steele, Steele/CASE Consulting

Book Review: The Innovator’s Solution: Creating and Sustaining Successful Growth
JoAnn Hackos, Comtech Services, Inc.

 

August Volume 6, Issue 4

The Information Process Maturity Model: A 2004 Update
JoAnn Hackos, CIDM Director

Offshoring Information Development
JoAnn Hackos, CIDM Director

Change and Getting to Return on Investment
Warren Volkmann, Intellidox; Jayne Andersen, Hewlett-Packard

The Role of Technical Communication in User-Centered Design
Ann Teasley, CheckFree Corporation

Lessons from Orville and Wilbur Wright
Bill Hackos, Comtech Services, Inc.

Unlocking Knowledge Assets: Knowledge Management Solutions from Microsoft
Bill Hackos, Comtech Services, Inc.

 

October Volume 6, Issue 5

Requirements: A Primer for Technical Communicators
Jan Shelton and Karen Steele, 7-Eleven, Inc.

Assessing the Impact of Disruptive Innovation on the Profession of Information Development
JoAnn Hackos, CIDM Director

Implementing the Information Architect Role in the Rational Unified Process
Visnja Beg, Michael Priestley, and Amber Swope, IBM Corporation

How to Publish Dynamic Documents More Easily
PG Bartlett, Arbortext

Book Review: The Information Developer’s Dilemma
Bill Hackos, Comtech Services, Inc.

Book Review: The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail
Ginny Redish, Redish & Associates, Inc.

The Innovator’s Solution: Creating and Sustaining Successful Growth
JoAnn Hackos, Comtech Services, Inc.

 

December Volume 6, Issue 6

Rethinking the Assembly Line—How “Documentspaces” Can Energize Team-Based Technical Writing
Michael Fergusson, Blast Radius

From the Director
JoAnn Hackos, CIDM Director

Automating Single-Source Development
Andrew VanConas, Quadralay Corporation

Single Source Content Management
Paul Trotter, AuthorIT Corporation

A Balanced Model for Product Usability
Charlie Dowdell, The Raymond Corporation

Film Review: American Jobs
Lisa Finger, Comtech Services, Inc.