February Volume 8, Issue 1

Outgrowing Desktop Publishing
Eric Severson, Flatirons Solutions

Developing a Business Case Depends on Your Organization’s Strategy
JoAnn Hackos, CIDM Director

Dealing with Input: A Critical Ingredient for Content Management Success
Barry Schaeffer, X.Systems, Inc.

Getting Your Ducks In A Row: What to Consider Before Moving to a Structured Writing Environment
Bret Freeman, Vasont Systems

CMS Transformations with Gold Medal Teams
Charlotte Robidoux and Patrick Waychoff, Hewlett-Packard Company

Thinking Without Thinking
Julie Bradbury, Independent Consultant


April Volume 8, Issue 2

Designing Information for the Me: Implications of the “User Illusion”
Susan Harkus, Independent Consultant

Why Managers Matter
JoAnn Hackos, CIDM Director

Measuring the Benefits of Structured Authoring at BMC Software
Carla Jennings and Wendy Shepperd, BMC Software

Improving Your Team’s Political Clout
Pedro Meza, nSight, Inc.

Tracking CMS Progress: A Basic Survival Skill
Charlotte Robidoux and Patrick Waychoff, Hewlett-Packard Company

Book Review: The Minding Organization
Sylvia McCombs, LSI Logic Corporation, Engenio Storage Group


June Volume 8, Issue 3

A Documentation Organization Odyssey
Delise Jung, Deborah Silvi, and Beth Thomerson, BMC Software

Information Development in China
JoAnn Hackos, CIDM Director

Dealing with Our Chinese Technical Communication Counterparts: What Do We Need to Know?
Daniel Ding, Ferris State University

Contributing to an Innovation Council
Lorraine Sharon, Cisco Systems, and Dave De Yoreo, Cadence Design Systems

Communicating Change
Terry Barraclough, Symitar, a Jack Henry Company

Book Review: Content Management Bible, 2nd Edition
JoAnn Hackos, CIDM Director


August Volume 8, Issue 4

Collaborating in a Flat World
Bill Hackos, Comtech Services

Management Myths
JoAnn Hackos, CIDM Director

XML for Creative Content and Page Layout Applications
Eric Severson, Flatirons Solutions

Joining the User Group
Barbara L. Heninger, Synopsys, Inc.

Translation Models: A 180° Change
Jaap van der Meer, TAUS

Paving New Ground through Customer Collaboration
Thanhnguyet Vo, LSI Logic Storage Systems, Inc.


October Volume 8, Issue 5

Successful Taxonomy Development: Three Important Questions
Seth Earley, Earley & Associates

Tools and Technology: Are They Taking Our Focus Away From Managing Content?
JoAnn Hackos, CIDM Director

The Information Developer’s Ontology
Bill Hackos, Comtech Services, Inc.

An XML-Based Information Architecture for Learning Content, Part 1: A DITA Specialization Design
John P. Hunt and Robert Bernard, IBM Corporation

Using DITA’s Flexibility to Assemble Information Components into Solutions
Carolyn Henry and Jennifer Fell, IBM Corporation

Five Mistakes to Avoid When Buying a CMS
Scott Wolff, WOLFF & Associates


December Volume 8, Issue 6

Observations on Collaboration: Partnering in a Merged Organization
Dave De Yoreo, Cadence Design Systems, Inc.

Information Development in a Flat World
JoAnn Hackos, CIDM Director

Octane: Enterprise Content Management for IT Operations
Alan Rosenthal, Microsoft

An XML-Based Information Architecture for Learning Content, Part 2: A DITA Content Pilot
John P. Hunt and Robert Bernard, IBM Corporation

DITA and Delivery Channels: What’s Available and What Comes Next?
Jon Parsons, XyEnterprise

Producing Multilingual Documentation
Ed Clark, Freescale Semiconductor, Inc.