February Volume 11, Issue 1

Complex Maps for Componentized Products
Judy Kessler, Sybase, Inc.

Responding to an Economic Downturn
JoAnn Hackos, CIDM Director

Publishing Structured Documents in an Open Source Wiki
Peter Dykstra, MetaphorX LLC

A Democratic Approach to Overcoming DITA and CMS Issues
Sarah-Beth Doner, Research In Motion


April Volume 11, Issue 2

Documentation and Courseware Working Together
Laura Readdy, Siemens PLM Software

What Ever Happened to Project Management?
JoAnn Hackos, CIDM Director

VoC for Doc
Bob Ryan, Motorola

Information Standards: A survival guide for considering, adopting, and living with them
Barry Schaeffer, Content Life-cycle Consulting, Inc.

Putting the “M” in CMS
Harvey Greenberg, XyEnterprise


June Volume 11, Issue 3

Content and the Bottom Line: Defining the Business Value of Your Publications
Alan Theurer, Microsoft Corporation

Can We Overdo Our Strengths?
JoAnn Hackos, CIDM Director

Making Quality Explicit: The Leszek Method
Mysti Berry, Salesforce.com

Introduction to DITA Conditional Processing
Dave Gash, HyperTrain dot Com

Notes from the Other Side: It’s Different Working In-House!
Lea Novak, Princeton University

From Zero to Sixty in Three Seconds (in a Go-kart): How we launched a documentation “library” on the web on not much more than a shoestring
Maggie Evans, Citrix Systems, Inc.


August Volume 11, Issue 4

Integrating Cost Effective Information in a Global Organization
Kristina Brinck, ITT Fluid Technology

Detecting and Invigorating a Complacent Organization
JoAnn Hackos, CIDM Director

How Do You Spell G-R-A-N-U-L-A-R-I-T-Y?
Kathryn Showers, Symitar

Moving into Someone Else’s Single Sourcing House: Are we (best) practicing what we preached?
Heidi Sandler, Siemens Building Technologies, Inc.

Best Practices from the Outside In
Sarahjane Clark, SDL XySoft

Book Review
Bill Hackos, Comtech Services, Inc.

Content Management on the Other Side of the Fence: Copyright and licensing controls
Robert Minard, Eurofield Information Solutions


October Volume 11, Issue 5

Automated Translation for Technical Documentation—Can it Deliver on the Promise?
Sophie Hurst, SDL

Measuring Productivity
JoAnn Hackos, CIDM Director

Improving CMS Archiving Process and Efficiency—Lean Sigma at Hewlett-Packard
Stacey Swart, Hewlett-Packard Company

Indexing Effectively in DITA
Julio Vazquez, SDI Global Solutions

DITA, Metadata Maturity, and the Case for Taxonomy
Paul Wlodarczyk & Stephanie Lemieux, Earley & Associates


December Volume 11, Issue 6

The DITA Olympiad—
Approaching and Managing a DITA Migration Collaboratively

Kathryn Showers, Symitar Systems, a Jack Henry Company

Adding Customer Partnering to your Information-Development Portfolio
JoAnn Hackos, CIDM Director

Adapting to Change through an Initiatives Program
Marta Rauch, Oracle Corporation

The Role of the Writer: Before and after the shift to Structure
Suzanne Mescan, Vasont Systems

Why CCM is Not a CMS: Or why you shouldn’t confuse a whale with a fish
Howard Schwartz, SDL XySoft