2016 – Best Practices Newsletter

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February 2016, Volume 18, Issue 1

Collaborative Content Teams
Laura Readdy & Julie Gibson, Siemens PLM Software

Hide and Go Seek
Dawn Stevens, CIDM

Technical Communicators, Get Ready: Here Comes Augmented Reality!
Rhonda Truitt, Huawei Technologies & Scott Hudson, Jeppesen

Joining Forces Across Organizational Divides
Helen Chambers, Microsoft Mobile Oy

Top Ten List for Content Strategy
Mysti Berry, Salesforce

Creating Dynamic Context Sensitive Help without Using IDs
Trudi Miklos, ANSYS, Inc.

Comparing Lightweight Markup to DITA
Raymond Gillespie, Nokia

 

April 2016, Volume 18, Issue 2

Terminology Management and Content Development Trends
Lindsay Martin, IBM Canada Lab

Too Big to Know
David Weinberger, Keynote Speaker, Content Management Strategies 2016
JoAnn Hackos, CIDM

How Salesforce Integrated Interactive Content with DITA
Lila Giuil,  Salesforce

Best Practice: Fujitsu Rapid Onboarding—A Virtual Experience Center for Software Products
Petra von Thienen, Fujitsu Enabling Software Technology GmbH

Lessons Earned—Technical Information Development at Atlas Copco
Andréas Espeborn, Atlas Copco Rock Drills AB

A Case Study of Reuse with DocBook
Richard Hamilton, XML Press

Sharing Your Space: Adopting a Content Curation Strategy
Toni Byrd-Ressaire, Route 11 Publications/Pub.ink

 

June 2016, Volume 18, Issue 3

From Old to Gold
Customer-Centric Content—A Case Study
Rashmi Ramaswamy, Innovatia

Embracing Agile—For all the Right Reasons
JoAnn Hackos, CIDM

Curing an Ailing Project
Teresa Acob, HCL Technologies

Metadata: Origin and Destiny of Documentation
Annu Rantamäki, Varian Medical Systems, Inc. & Richard Forster

Words Are Like Toothpaste
Jill Orofino, EMC Corporation

 

August 2016, Volume 18, Issue 4

Word to DITA Enables Cross-Departmental Content Sharing
Ben Colborn & Renee Haran, Nutanix

Waste Not
Dawn Stevens, CIDM

DITA and SEO
Keith Schengili-Roberts, IXIASOFT

What Research Has to Say About Supporting Error Handling in Training
Hans van der Meij, University of Twente & Marie-Louise Flacke, Awel-A-Ben

How to Buy a Tool
Liz Fraley, Single-Sourcing Solutions

Authoring and Localization in the CCMS Era
Ingrid Allsop, Moravia IT

 

October 2016, Volume 18, Issue 5

Work Smarter, Not Harder! Avoid These 3 Pitfalls when Implementing Structured Data
Richard Ackerman, Digabit, Inc.

International Virtual Teams: Engineering Global Success—A Review
JoAnn Hackos, Comtech Services

Freedom Through Restriction
How eliminating unnecessary DITA element choices helps writers
Bob Thomas, Independent Consultant

Interesting Tools
Robert Phillips, Lasotell Pty Ltd.

Becoming a Taxonomist: A review of the book The Accidental Taxonomist and its value to the DITA community
Susan Self

The Information Developer’s Ontology
Bill Hackos, Comtech Services

The Global Content Impact Index
Acrolinx

 

December 2016, Volume 18, Issue 6

Best Practices for REST API User Assistance
Marta Rauch, Oracle

Managing International Meetings—The Challenge of English Proficiency
JoAnn Hackos, CIDM

What if We Had Written the ISO/IEC/IEEE 26531 Component Content Management Systems (CCMS) Standard in a DITA CCMS?
Casey Jordan, easyDITA

Chatbots and the Future of Technical Communication
Alexander Hoffman & Anthony Apodaca, appsoft Technologies GmbH

Can We All Speak the Same Language… Please?
Mary Anne Henselmann, ADP

Tackling Content Strategy as a Start-Up Non-Profit
Jessi Lawrence, Sustainability Accounting Standards Board & Amber Swope, DITA Strategies, Inc.

A Cloudy Future?
Robert Gillespie, Nokia Solutions and Networks Kft.