Information Management News
Volume 5, Issue 4
April 2005

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

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News & Events

Content Management Strategies 2005

Read more about the conference and how you can register today.

CIDM is proud to be a partner with Arbortext in the 10th annual AUGI(Arbortext User Group) conference.

Best Practices newsletter subscriptions available

Find out how to subscribe to the bi-monthly Best Practices newsletter.

Upcoming Workshops

The CIDM sponsors the following workshops:

User and Task Analysis for Information Design
Bill Hackos, PhD,
May 23–24
Jacksonville, FL

Minimalism: Creating Manuals That People Can Use
JoAnn Hackos, PhD,
June 6–7
Sheboygan, WI

Structured Writing for Single Sourcing
JoAnn Hackos, PhD,
July 7–8
Gatineau, Quebec

For more information on these and other workshops, visit the JoAnn Hackos Workshop Series web site

Product Announcements

Innodata Isogen Webinars

Learn more about these SPL compliance webinars.

WebWorks “Atlas”

Learn more about this new release.

Keeping Track of Time
JoAnn Hackos, PhD
CIDM Director

Lawyers keep track of their time because they use the information to send you a bill. The story goes that lawyers invite you to dinner, expect you to pay for the dinner, and bill you for the pleasure of their company at dinner.

Read the article

More articles
An Article on Articles—Palmer Pearson
Building High-Performance Teams—JoAnn Hackos

Table of Contents—April 2005 Best Practices Newsletter



From the Director

JoAnn Hackos

Scenario-Based and Architecture-Driven Information Development with XML DITA

Michael Priestley, IBM Canada

Extending UML to the Documentation World

Liz Stauffer and Joan Smith, Ultimate Software

Enabling Mass Customization for your Technical Communication: a Paradigm Shift

Yves Rombauts, Trisoft

Book Review: Now, Discover Your Strengths

Sylvia McCombs, Engenio Information Technology

You can purchase the Best Practices newsletter online even if you aren’t a CIDM member. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

An Article on Articles
Palmer Pearson
Cadence Design Systems

Until recently, I was very content to leave article writing to others who obviously did not work as hard as I. Sitting back in their ergo-dynamically designed loungers, thinking great thoughts and spewing forth a few words of wisdom to an audience almost too busy to read them. Ah…to be that lucky.

Read the article

Building High-Performance Teams
JoAnn Hackos, PhD
CIDM Director

Based on her presentation at the October Best Practices conference, Beth Barrow (Motorola) suggested that we begin an interest group focused on performance management. I would be interested in receiving emails from those of you who might want to participate. We recognize that many managers are struggling to move staff forward, especially at a time when many opportunities arise out of a move toward content management and structured authoring.

Read the article