Information Management News 04.13

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Information Management News
April 2013

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

If you would like to receive the CIDM e-newsletter in plain-text format, visit http://www.infomanagementcenter.com/subscribe.htm and choose the plain-text format.

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CIDM News and Events

For a complete Calendar of Events, click on these links:

Conferences

Workshops

Webinars

Other Events


Conferences

The CMS/DITA North America Conference 2013 will be held April 15-17 in Providence, Rhode Island. For more information click here.

The Best Practices Conference 2013 will be held September 16-18 in Savannah, Georgia. For more information click here.

The CMS/DITA Europe Conference 2013 will be held November 18-19 in Munich, Germany. For more information click here.

Upcoming Workshops

Minimalism: Creating Information People Really Need
April 9-10, 2013
Plano, TX

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Structured Authoring for DITA
April 9-10, 2013
San Jose, CA

This workshop is meant for those who need to implement structured documentation, primarily writers, training developers, editors, publications and training managers, anyone who writes for print or web and anyone implementing topic-based, XML authoring in their organizations.


Advanced Publishing for DITA
April 30-May 2, 2013
San Jose, CA

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


DITA: Getting Started
May 14-15, 2013
New York, NY

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


Developing Quality Documentation in an Agile Environment
May 15-16, 2013
Austin, TX

This workshop focuses on the Scrum Agile methodology and how documentation departments can adjust to this high-speed development environment.


DITA: Getting Started
June 10-11, 2013
Wakefield, MA

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


Advanced Publishing for DITA
June 12-14, 2013
Wakefield, MA

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


Minimalism: Creating Information People Really Need
June 25-26, 2013
Colchester, VT

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Upcoming Webinars

Leveraging MathML When Publishing Time is Critical and Multiple Output Types are Supported

Presented by Hal Trent, Comtech Services, Inc.
May 7, 2013, 12pm EDT

Click here for recorded webinars.


Announcements

Syncro Soft Announces New Release of Syncro SVN Client version 8.1

Data Conversion Laboratory Announces Content Conversion Strategies Group on LinkedIn

Acrolinx North American User Conference Hosted by Adobe

Click here for more announcements.



Technical Documentation Industry Research—We Need Your Feedback!

Academics and Practitioners in Technical Communications should partner as a community to make sure that important research questions are addressed and meet the needs of the entire community. We ask you to help us identify and prioritize research interests and potential research projects by taking part in this short survey (no more than 10 minutes). We will publish the results after the survey closes on April 15. For more information, readResults of the 2012 Best Practices Research Needs Survey.

Click here to take the survey.

For more discussion about the academic/industry research collaboration, see the article from the March e-newsletter: Using Research to Examine Beliefs and Habits


2013 Trends Survey Reveals Opportunities and Challenges Ahead for Information-Development Managers and Their Teams
JoAnn Hackos, Comtech Services, Inc.

Customers want new types of content and dynamic delivery but organizations appear hesitant and feel unready to face the challenges. Senior management hasn’t provided the funding and time needed, team members are reluctant, and much existing content is not up to meeting the new demands. Nonetheless, managers, information architects, and writers know what they need to do and have the skills required.

Read the article.


Results of the 2012 Best Practices Research Needs Survey
Rebekka Andersen, University of California, Davis

This article reports the results of the 2012 Best Practices Conference research needs survey and describes a new CIDM research initiative. You can participate in the initiative by engaging in the activities detailed below and by completing the follow-up research priorities survey available here. Look for “The Value of a Reciprocal Relationship Between Research and Practice” in next month’s May e-newsletter for a discussion of research approaches and design possibilities and strategies for overcoming empirical research challenges.

Read the article.


Integrating Global Information Development with Local Organizations
Kristina Brinck, Xylem Inc.

The Xylem Technical Documentation Group consists of ten content developers and six persons responsible for development and maintenance of processes, standards, tools, training, support, and localization. The members of our group are placed in different sites in England, India, Sweden, and the USA. We all share the same system:

  • A tool set supporting documentation, translation, and terminology handling
  • Standards for analyzing, structuring, and presenting information based on DITA, Information Mapping, Minimalism, International Standards, internal requirements, and translation requirements

Read the article.


<lcObjective>Be able to write well-formed, measurable objectives.</lcObjective>
Dawn Stevens, Comtech Services, Inc.

With the introduction of the Learning and Training specialization for DITA 1.2, technical writers now have access to an entire set of elements that many have no training on using. Just as desktop publishing introduced the “ransom note” effect to document design, the Learning and Training specialization opens the door to misunderstood and poorly used elements. Although these elements might seem exclusive to training departments moving to DITA, effective collaboration between technical documentation and training can be encouraged and enhanced if both groups share a common understanding of how these elements can and should be used. Furthermore, a basic understanding of the instructional design theory behind these elements, in particular those dealing with objectives, can also improve all topic types, whether or not they are specifically developed for training materials.

Read the article.


bestpractices
April 2013 Best Practices Newsletter
Table of Contents

Article

Author

Who is Using DITA and Where is it Being Used?

Keith Schengili-Roberts

Pain Points and Innovations: Getting ready for Best Practices 2013

JoAnn Hackos, CIDM

Continuous Publishing of the British National Formulary using DITA

Emma Burrows, Royal Pharmaceutical Society

Information Development in a Flat World

JoAnn Hackos, CIDM

Applying Simplified Technical English To Your Content: The HyperSTE Framework

Brian Gajadhar, Etteplan | Tedopres

If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. An electronic version of the Best Practices newsletter is $99 USD. An electronic and print version is $129 USD.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**


Now For Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture—Second Edition
This new 2013 electronic edition of the bestselling Introduction to DITA includes DITA 1.2 mechanisms, including keyref, conkeyref, constraint mechanism, and more information to bring DITA users up to date. The tutorial lessons guide you step-by-step through the learning process from developing information topics and maps through content reuse mechanisms and modifying the DITA environment to better meet your needs. Buy the e-version today and download immediately!


Welcome New CIDM Member—Oberon Technologies

Oberon Technologies partners with leading XML-based software suppliers to provide complete, end-to-end publishing solutions. Our consultants’ experience in designing, creating and implementing automated publishing solutions has helped hundreds of companies improve their publishing processes resulting in tens of thousands of dollars in savings, improved quality and increased revenue.

Learn more about CIDM (Center for Information-Development Management) here.


bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM is now on Facebook! Click here to join our group.

Join CIDM’s LinkedIn Group Today!

CIDM’s LinkedIn Group is growing exponentially! Join over 1,000 members today to take part in informative discussions about our industry.


bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.

 

 

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