The CIDM sponsors the following upcoming workshops:

New Mini-Conference in Europe
Developing a Content-Management Strategy: Implications in a Multi-Language Environment
JoAnn Hackos, PhD, Grace Velardi, SimulTrans, speakers from local companies and technology vendors
September 18-20, 2001, Hilversum, Amsterdam, The Netherlands

You will look at the most cost-effective ways to design a content-management strategy and you will evaluate the Return on Investment (ROI). You will focus on multi-language environments and being able to publish multiple languages out of the same content repository.

Workshops in the US

User and Task Analysis for Information Design
JoAnn Hackos, PhD
November 28-29, 2001, Fort Collins, CO

You will learn how to apply inexpensive usability methods that yield critical design guidelines, create a user model you can use during the life of the project, choose the right technique for your time and budget, and stay focused on users’ issues.

Managing Your Documentation Projects
Bill Hackos, PhD
October 29-30, 2001, St. Paul, MN
November 28-29, 2001, Alpharetta, GA

If you can keep your projects under control in the midst of chaos, everyone will think you’re a miracle worker. If you can bring a semblance of order into the chaos, you’ll at least be a hero. This seminar gives you the tools to succeed.

Developing a Single-Sourcing Strategy
JoAnn Hackos, PhD
September 5-6, 2001, McLean, VA
October 8-9, 2001, Schaumburg, IL
November 12-13, 2001, Sydney, Australia

In this seminar, you will examine the issues involved in creating documentation databases, discuss the impact of single sourcing on technical communication, and review the strengths and weaknesses of some of the single-sourcing tools available.

Downsizing Your Documentation: Online and Off
Henry Korman, RA
October 15-16, Dallas, TX

You will learn how to design lean documentation and scale down existing documentation to increase usability without compromising completeness.

Structured Writing for Single Sourcing
JoAnn Hackos, PhD or Henry Korman, RA
October 29-30, 2001, Atlanta, GA
November 15-16, 2001, Brown Deer, WI

You will learn to structure the content you produce so that you will increase reuse across products, user communities, delivery media, and other dimensions and so that you will move easily to an XML authoring environment.

More information on these and other SUD workshops