Information Management News
Volume 8, Issue 8
August 2008

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


The Best Practices Conference 2008 will be held September 15-17 in Santa Fe, New Mexico. For more information, please click here.

The DITA Europe Conference 2008 will be held November 17-18 in Munich, Germany. CIDM is currently calling for speakers and exhibitors for this event.

News & Events

Your Terminology is Your Brand: Keep it Consistent and Under Control

Presented by JoAnn Hackos, Comtech Services & Sophie Hurst, SDL

You will learn how misusing terminology in your source content can have a dramatically negative impact on both your translations and your company’s brand. JoAnn and Sophie will also discuss the importance of terminology management throughout your organization in support of potential of automated translation.

To register for this free webinar click here.

Microsoft case study on DITA Exchange

Companies based on a corporate Microsoft platform can accelerate their adoption of the DITA XML standard and the derived benefits of reusing content across publications and departments.

To read more about this case study click here.

How do users retrieve and use technical information, and what delivery media best support those approaches?

BMC cordially invites you to participate in a discussion about how today’s users retrieve and use the technical content that supports our products and solutions. The objective of this session is to draw some useful conclusions about the best delivery media and publication mechanism we can develop to support the changing needs of today’s users.

To read more about this event click here.

XyEnterprise Unveils New Version of Its Award-Winning Content Management Software

XyEnterprise, a leading developer of award-winning XML content management and multi-channel delivery solutions, today unveiled version 4.0 of Contenta, its popular content management software.

To read the article click here.

Draft OASIS Press Release: DITA Adoption Committee

Members of OASIS, the international open standards consortium, are collaborating to expand global adoption of the Darwin Information Typing Architecture (DITA).

Read the press release.

Closed-Loop Publishing Brings the Wisdom of Crowds to Dynamic Documents

Click here to view the latest commentary from Jake Sorofman, JustSystems that discusses how publishing is becoming a two-way information exchange.

Learn Best Practices for Structured Authoring and Publishing

A workshop series presented by JustSystems.

To view these workshops click here.

The Arbortext Edition of Introduction to DITA: A User Guide to the Darwin Information Typing Architecture has arrived! Buy your copy today!

Book Review—Influencer: The Power to Change Anything
Bill Hackos, Comtech Services, Inc.

The theme book for the 2008 Best Practices Conference is Influencer: the Power to Change Anything, by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzer. How can you get others to change their behavior in the direction you want? This book gives you tools to make the behavioral changes you need in your staff to maintain and improve your efficiency and effectiveness in these difficult times.

Read the article.

More articles


August 2008 Best Practices Newsletter
Table of Contents



Playing Hide and Seek with Your Topics

France Baril, Architextus, Inc.

Are PDFs “Content Coffins”?

JoAnn Hackos, CIDM

The Technology and Culture of Web 2.0

Barry Schaeffer, XyEnterprise & Bruce Nevin, Cisco Systems Inc.

Building a Coaching Culture: Developing Next Generation Leaders

Rosanne Scriffignano, Automatic Data Processing Inc.

Dare I “Do DITA” Without a CMS? You could but…

Howard Schwartz and Chip Gettinger, Trisoft

Book Review—Influencer: The Power to Change Anything

Bill Hackos, Comtech Services

If you are not a CIDM member, you can subscribe to the Best Practicesnewsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

OAXAL—What is it and why should I care
Andrzej Zydroń, XML International

As we see the ever increasing adoption of XML into the publishing domain, it becomes more obvious that certain things are missing from the standard perspective. As usual, proprietary solutions quickly appeared to plug the gaps but with the commensurate draw backs: lack of openness and transparency.

Read the article.

Beyond Voice—Developing Content for Mobile Devices
Dave De Yoreo, Cadence Design Systems, Inc.

The world is getting smaller.

It used to be that you’d have to find a phone-booth in order to reach out and touch someone. Now you only need to reach into your pocket for your cell phone. And while no one really knows what the next wireless killer application is going to be, simply making a phone call is going to be incidental to it.

Read the article.