CIDM eNews

March 2018
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
Dawn Stevens, CIDM Director

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CIDM News and Events


The The CMS/DITA NA Conference will be held April 23-25, 2018 in Denver, Colorado

The IDEAS Summer Online Conference – Judicious Editing will be held July 24-25, 2018. Call for Speakers is now open!

Upcoming Workshops

Creating an Effective Information Taxonomy
March 12-13, 2018
Boston, Massachusetts

Advanced Reuse Strategies
March 15-16, 2018
Boston, Massachusetts

DITA Basics—Online Course
Two-hour sessions held weekly, every Tuesday
May 8-June 12, 2018

Optimizing the DITA Authoring Experience—Online Course
Two-hour sessions held weekly, every Thursday
May 10-June 14, 2018

Minimalism: Creating Information People Really Need
June 5-6, 2018
Milwaukee, Wisconsin

Developing a User-Centric Content Strategy
June 7-8, 2018
Milwaukee, Wisconsin

Advanced Reuse Strategies
July 10-11, 2018
Strasbourg, France

Creating an Effective Information Taxonomy
July 12-13, 2018
Strasbourg, France

Publishing for DITA—Online Course
Two-hour sessions held weekly, every Thursday
July 19-August 30, 2018

Developing a Web and Mobile Content Strategy—Online
Two-hour sessions held weekly, every Wednesday
August 1-September 5, 2018

DITA Basics—Online Course
Two-hour sessions held weekly, every Tuesday
September 18-October 23, 2018

Optimizing the DITA Authoring Experience—Online Course
Two-hour sessions held weekly, every Thursday
September 20–October 25, 2018

CIDM Webinars

DITA Worst Practices
March 15, 2018, 12pm ET

Following the Trends: 2018
March 28, 2018, 1pm ET

Recorded webinars.

Other Webinars

Connecting STE to IoT
March 8, 2018, 4pm ET

10 trends that will shape the Future of Technical Communication
March 21, 2018, 12pm ET

Authoring Standards-Based Intelligent Content the Easy Way with Lightweight DITA
March 27, 2018, 1pm ET


Our next managers’ round table will be Wednesday, March 14th at 12pm EST. To sign-up, contact Lovonya Thomas.

DCL News – February 2018

More Announcements.

CIDM 2017 Year in Review

Kathy Madison, Comtech Services

2017 marked a new era for CIDM which is now under the leadership of Dawn Stevens. Two new advisory council members, Jamie Robertson and Deb Roemer, joined existing members, Rebekka Andersen, Christopher Gales, Joe Gollner, Palmer Pearson and Chona Shumate to help make the 2017 conference season a huge success. In addition to our Content Management Strategies/DITA North America & DITA Europe, Best Practices and IDEAS online conferences, we added a new regional event called RIDE. We held 2 RIDE sessions in 2017, one in Silicon Valley, the other in Austin, Texas. The excitement level was up for all events allowing a total of 800 people from 26 countries to network and share ideas. We also hosted 16 complimentary CIDM sponsored webinars last year, providing an opportunity for both members and non-members to learn from industry experts.

Read the article.

Collaborating on GitHub for Documentation

Anne Gentle, Docs|Code (used with permission)

Let’s admit it. Writing in isolation sucks. No one to bounce ideas off of, to tell you when you’re flat-out wrong or a terrible typist. This happens in organizations all the time: assignments thrown over a wall, deliverables that are project-centric instead of user-centric. The hardest can be when deadlines are set by development, not docs or quality assurance, so those deliverables are always squeezed for time at the end. Less context, less empathy, less collaboration. What to do?

Read the article.

I Can’t Teach Attitude…

Eeshita Grover, Cisco

In the past two decades, I have been through my fair share of hiring and onboarding of content professionals. I have seen success and failure. Sometimes interviewers run into a string of failed interviews even though the candidates meet all the requirements, on paper, of the open position. And there are other times where the candidates meet the requirements partially but they turn out to be huge successes on the job.

Read the article.

Our New Tool for Your Organization—An Information Modeling Aid

Use the DITA Information Modeling Deck to plan your DITA implementation and create your DITA information model. The DITA Deck describes the technical content subset of DITA elements, including the six primary topic types, map and bookmap, common block and inline elements, and metadata elements. Each card contains best practice guidelines to help you choose which elements you need, and the content models to help you further define the element structure most appropriate to your content.Use your sorted and annotated cards as a specification for any necessary constraints development, as well as a quick reference to your information model.

Welcome New CIDM Member—Lexmark
Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value. Combining innovative technologies with deep industry expertise, Lexmark simplifies the complex intersection of digital and printed information in retail, financial services, healthcare, manufacturing, education, government and more. Founded in 1991, Lexmark is recognized as a global leader in imaging and output technology solutions and managed print services by many of the technology industry’s leading market analyst firms. Lexmark sells its products and services in more than 170 countries and is headquartered in Lexington, Kentucky.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact our Editor, Lisa Larson with your idea.

CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 3,300 members today to take part in informative discussions about our industry.

The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.