CIDM eNews

April 2016
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

Subscribe to the CIDM eNews in HTML or plain-text format.

CIDM News and Events


 forum_square The CIDM IDEAS Summer Conference will be held July 19-20, 2016. Call for Speakers is now open!

bp The Best Practices 2016 Conference will be held September 12-14 in Santa Fe, New Mexico.

DE Save the Date!

The CMS/DITA Europe 2016 Conference will be held November 14-15 in Munich, Germany.

Upcoming Workshops

Advanced Reuse Strategies
April 21-22, 2016
Kings Langley, United Kingdom

Applying Agile Project Management to Information Development
May 10-11, 2016
Atlanta, Georgia

Minimalism: Creating Information People Really Need
June 14-15, 2016
Diegem, Belgium

Content Management Strategies
June 16-17, 2016
Diegem, Belgium

Upcoming CIDM Webinars

Whatever you do, stop it now! Implementing Lean to eliminate waste in a documentation production factory
Presented by Nenad Furtula, Bluestream and Galyna Key, Datix
April 19, 2016, 12pm EDT

Recorded webinars.

Other Webinars

Global Authoring: Optimizing Content for a Global Audience
Presented by Heather Turo, SDL
April 7, 2016, 11am EDT

What is a translation memory?
Presented by Kate Smith, SDL Language Solutions
April 20, 2016, 10am EDT

Amplify HTML5’s Features Using DITA’s Form
Presented by Don Day, OASIS DITA Technical Committee
April 20, 2016, 1pm EDT


Announcing XMetaL® Author Enterprise 11

Simply XML March 2016 Newsletter

Adobe and Bluestream forge stronger ties

Vasont Systems Granted ISO 9001:2008 Certification for Quality Management

More Announcements.

Following the Trends 2016—An Analysis of the Survey Results

JoAnn Hackos, Comtech Services, Inc.

We were pleased that 328 individuals responded to the CIDM/DCL 2016 Trends Survey. Respondents were fairly evenly divided into five categories: 57% writers, 37% managers, 38% information architects, 32% content strategists, 31% editors. Fewer represented IT support, customer services, or publishers.

Read the article.

Joined Up Web Requires Joined Up Organization

Gerry McGovern, Customer Carewords
Reprinted with permission

We must find a way to create a much more collaborative organization so as to better serve our customers.

The information management and the ecommerce analytics team are in the same building. Actually, they’re on the same floor. In fact, their cubicles are beside each other. But they don’t collaborate or share what they know with each other in any way.

Read the article.

It is but a shade of its former self: “Close, but no cigar” translation pitfalls

Ulla de Stricker, de Stricker Associates

All over the world, translators labor to make commerce possible and to assist people to use products produced in parts of the world not using their own language. We expect global companies to maintain websites in multiple languages and to localize software. Europeans think it’s totally normal for a bottle of shampoo to feature the list of ingredients in four languages because some markets are so small that it makes no sense to serve them individually (that’s why the shipments for Norway, Sweden, Finland, and Denmark have those identical multilingual labels).

Read the article.

April 2016 Best Practices Newsletter
Table of Contents



Terminology Management and Content Development Trends Lindsay Martin, IBM Canada Lab
Too Big to Know
David Weinberger, Keynote Speaker, Content Management Strategies 2016
JoAnn Hackos, CIDM
How Salesforce Integrated Interactive Content with DITA Lila Giuil,  Salesforce
Best Practice: Fujitsu Rapid Onboarding—A Virtual Experience Center for Software Products Petra von Thienen, Fujitsu Enabling Software Technology GmbH
Lessons Earned—Technical Information Development at Atlas Copco Andréas Espeborn, Atlas Copco Rock Drills AB
A Case Study of Reuse with DocBook Richard Hamilton, XML Press
Sharing Your Space: Adopting a Content Curation Strategy Toni Byrd-Ressaire, Route 11 Publications/
If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. An electronic version of the Best Practices newsletter is $99 USD. An electronic and print version is $129 USD. Please note, the Best Practices contains different and more in-depth articles than the free CIDM eNews.

Welcome New CIDM Member—FedEx

fedexFedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services.

Our networks operate independently to deliver the best service to customers without compromise. They compete collectively as a broad portfolio of customer solutions and are managed collaboratively, under the respected FedEx brand.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact our Editor, Lisa Larson with your idea.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 2,800 members today to take part in informative discussions about our industry.

bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.