CIDM eNews

May 2018
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
Dawn Stevens, CIDM Director

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CIDM News and Events


The IDEAS Summer Online Conference – Judicious Editing will be held July 24-25, 2018.

The Best Practices Conference will be held September 10-12, 2018 in Seattle, Washington

The RIDE Conference will be held September 26, 2018 in Ottawa, Ontario

The DITA Europe Conference will be held November 5-6, 2018 in Rotterdam, Netherlands

Upcoming Workshops

Optimizing the DITA Authoring Experience—Online Course
Two-hour sessions held weekly, every Thursday
May 10-June 14, 2018

Advanced Reuse Strategies
July 10-11, 2018
Strasbourg, France

Creating an Effective Information Taxonomy
July 12-13, 2018
Strasbourg, France

Maturing Your Information Development Processes
July 17-18, 2018
San Jose, California

Creating an Effective Information Taxonomy
July 19-20, 2018
San Jose, California

Publishing for DITA—Online Course
Two-hour sessions held weekly, every Thursday
July 19-August 30, 2018

Developing a Web and Mobile Content Strategy—Online
Two-hour sessions held weekly, every Wednesday
August 1-September 5, 2018

DITA Basics—Online Course
Two-hour sessions held weekly, every Tuesday
September 18-October 23, 2018

Optimizing the DITA Authoring Experience—Online Course
Two-hour sessions held weekly, every Thursday
September 20-October 25, 2018

More Workshops.

CIDM Webinars

More webinars coming soon!

Recorded webinars.

Other Webinars

Bye Bye, Binders: Training Content Goes Digital
May 15, 2018, 1pm ET

CGM & SVG – Data Exchange Workshop
June 12, 2018, 1pm ET


Our next managers’ round table will be Wednesday, June 13th at 12pm EST. To sign-up, contact Lovonya Thomas.

STC Summit 2018

Dawn Stevens will be presenting at LavaCon 2018!

IEEE Transactions on Professional Communication Call for Submissions: Special Issue on User-Generated Content and Its Effects on the Profession

XDocs CCMS 5.1 Release – Let the Structured Content Revolution Begin!

DCL News – April 2018

More Announcements.

Taming the Knowledge Tsunami at CMS/DITA North America

Kathy Madison, Comtech Services

We may not of had a Tsunami here in Denver at our CMS/DITA North America conference in April, but the approximately 330 attendees did get to experience all four seasons of weather during their stay. As we went from spring back to winter on the first day, our keynote speaker, Dr. Marc Rosenberg, forecasted that we were facing a tsunami. In his talk, From Content Creation to Content Curation: managing the knowledge tsunami, he said that the sheer amount of content available is increasing exponentially while the shelf-life of knowledge is shrinking dramatically is causing the coming of a “knowledge tsunami”. His presentation allowed us to see how content curation may help us avoid the wave.

Read the article.

Remodeling Documentation

Anne Gentle, Docs|Code (used with permission)

A few years ago we went house-hunting in Austin, Texas. One house was so popular during the first showing, there were six back-to-back appointments. We waited in the driveway while another couple toured it. Once they left, we could quickly go through it while another prospective buyer waited on the front walkway.

Read the article.

2 applications of marketing AI

James Mathewson, IBM Digital
Originally published on

The major hole in our book Outside-In Marketing: Using Big Data to Guide Your Content Marketing is the lack of information on marketing artificial intelligence (AI). We talk about how to transform your marketing organization to take advantage of big data, but we don’t address the crying need of CMOs and marketing analysts to incorporate AI into their marketing tech stack.

Read the article.

Our New Tool for Your Organization—An Information Modeling Aid

Use the DITA Information Modeling Deck to plan your DITA implementation and create your DITA information model. The DITA Deck describes the technical content subset of DITA elements, including the six primary topic types, map and bookmap, common block and inline elements, and metadata elements. Each card contains best practice guidelines to help you choose which elements you need, and the content models to help you further define the element structure most appropriate to your content.Use your sorted and annotated cards as a specification for any necessary constraints development, as well as a quick reference to your information model.

Welcome New CIDM Member—Cepheid

Cepheid is committed to providing high quality products and services that consistently meet or exceed customer expectations. The focus on quality begins at the earliest stage of product design and carries through to the end user. Individual ownership is the basis of the Cepheid quality system. Cepheid complies with applicable regulatory requirements and continues to ensure the effectiveness of the quality management system.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact Susie Christmas with your idea.

CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact Susie Christmas for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 3,300 members today to take part in informative discussions about our industry.

The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.