CIDM eNews

October 2017
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
Dawn Stevens, CIDM Director

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CIDM News and Events


The CMS/DITA Europe Conference will be held October 30-31, 2017 in Berlin, Germany.

The RIDE Conference will be held December 6, 2017 in Austin Texas.

ideas_lightbulb_color The IDEAS Winter Online Conference will be held January 23-24, 2018. Theme: Writing Well

The The CMS/DITA NA Conference will be held April 23-25, 2018 in Denver, Colorado

Call for Speakers is now open!

Upcoming Workshops

Developing a Web and Mobile Content Strategy
October 18-19, 2017
Colchester, Vermont

Advanced Reuse Strategies
November 15-16, 2017
Austin, Texas

Minimalism: Creating Information People Really Need
December 7-8, 2017
Austin, Texas

Applying Agile Management to Information Development
January 10-11, 2018
Wakefield, Massachusetts

CIDM Webinars

More webinars coming soon.

Recorded webinars.

Other Webinars

Identifying Plagiarized Images in Journal Submissions
October 19, 2017, 1pm EDT

The Next Era of Analytics: Derive Insights from Your Documentation Utilization
October 19, 2017, 2pm EDT

Trends, Insights and Surprises: Digital Publishing Survey Results Revealed
October 31, 2017, 1pm EDT

Clean and Complete Metadata—A Main Ingredient to the Positive Customer Experience Recipe
November 9, 2017, 1pm EST

The Process Manufacturers Should Follow When Delivering User Manuals in XML
November 14, 2017, 1pm EST

The Content Strategy of Things
November 28, 2017, 1pm EST

Optimizing your DITA Content Model for Translation
December 12, 2017, 1pm EST


Our next managers’ round table will be Wednesday, October 11th at 12pm EDT. To sign-up, contact Lovonya Thomas.

xDocs 5.0 Press Release

DCL News – September 2017

Adobe DITA World 2017

Adobe Summit 2018

More Announcements.

2017 Best Practices Conference, Energy is a Choice!

Kathy Madison, Comtech Services

Did we have fun at this year’s Best Practices Conferences in Burlington, VT?  “Yes, And…” we also had many opportunities to fine-tune our management skills via several interactive sessions. The keynote speaker, Bob Kulhan, had us on our feet, shaking our hands, simulating a roller-coaster and collaborating with other participants most of Monday morning.  The energy he brought to the opening session was a driving force through-out the conference.

Read the article.

2017 Inspire Awards

Brianna Stevens, Comtech Services

New to the Best Practices conference this year was the Inspire Award. Each candidate was given five minutes to highlight their innovation or achievement. We heard from: Archana Kulkarni at Ericsson, Dominique Trouche at WhP, Laurel Nicholes and Niki Vecesi at F5, Jo-Ann Fogg at VMware, Kathryn Showers at Sony, Michael Zhenyu at Huawei, Sherry Zhang at Huawei and Vlad Khanin at NextGen Healthcare.

Read the article.

A Recipe for Consistent Customer Experience

Juhee Garg, Adobe Systems Incorporated

Technical documentation is a critical part of an end-user’s digital experience, both post- and pre-purchase. While doing product research, it is becoming standard for buyers to look at the technical documentation of products to find out if the product meets their needs and if it will be easy to configure and maintain.

Read the article.

How to do Linguistic Sign-off with DITA

Dominique Trouche, WhP

When your company adopts DITA to author and manage content, you expect text reuse to lower localization costs and shorten time to market.  As you implement you realize that your initial goals are falling short, and the culprit seems to be the in-country review, or linguistic sign-off (LSO), process. It feels like the piece doesn’t fit in the puzzle. What is going wrong and what are the remedies?

Read the article.

Our New Tool for Your Organization—An Information Modeling Aid

Use the DITA Information Modeling Deck to plan your DITA implementation and create your DITA information model. The DITA Deck describes the technical content subset of DITA elements, including the six primary topic types, map and bookmap, common block and inline elements, and metadata elements. Each card contains best practice guidelines to help you choose which elements you need, and the content models to help you further define the element structure most appropriate to your content.Use your sorted and annotated cards as a specification for any necessary constraints development, as well as a quick reference to your information model.

Welcome New CIDM Member—The Toro Company

At The Toro Company, we take great pride in helping our customers enrich the beauty, productivity, and sustainability of the land. Celebrating our first 100 years in 2014, we continue to strengthen our position as a leading worldwide provider of innovative solutions for the outdoor environment including turf, snow and ground-engaging equipment, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers and retailers in more than 90 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact our Editor, Lisa Larson with your idea.

CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 2,900 members today to take part in informative discussions about our industry.

The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.