CIDM eNews

November 2018
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
Dawn Stevens, CIDM Director

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CIDM News and Events


The IDEAS Winter Online Conference will be held January 22-23, 2019.

The CMS/DITA North America Conference will be held April 15-17, 2019 in Durham, North Carolina. Call for Speakers is now open!

Upcoming Workshops

Developing a User-Centric Content Strategy
December 4-5, 2018
Research Triangle Park, North Carolina

Information Modeling for Topic-Based Authoring
December 6-7, 2018
Research Triangle Park, North Carolina

Publishing for DITA—Online Course
Two-hour sessions held weekly, every Thursday
January 31-April 4, 2019

Minimalism: Creating Information People Really Need
February 4-5, 2019
Wakefield, Massachusetts

Advanced Reuse Strategies
February 6-8, 2019
Wakefield, Massachusetts

Advanced Reuse Strategies
February 18-20, 2019
Athlone, Ireland

Creating an Effective Information Taxonomy
February 21-22, 2019
Athlone, Ireland

DITA Basics—Online Course
Two-hour sessions held weekly, every Tuesday
February 26-April 2, 2019

More Workshops.

CIDM Webinars

More Webinars coming soon.

Recorded webinars.

Other Webinars

easyDITA Editor 2.0
November 15, 2018, 12pm ET

Enterprise Value of Simplified Technical English (STE)
December 6, 2018, 11am ET


Our next managers’ round table will be Wednesday, November 14th at 2pm ET. To sign-up, contact us.

DCL News – October/November

LearnDITA Live 2019

Adobe Summit 2019

STC Summit 2019

More Announcements.

Definition of Done for Documentation Teams

Kathy Madison, Comtech Services

There are a few definitions of done: past participle of do; completed; cooked sufficiently; worn out; doomed to failure, defeat, or death and even used up. The October CIDM managers roundtable discussion focused on the challenges and best practices associated with the definition of done as it relates to documentation and how it affects team productivity and content quality.  Only a small group of managers participated in the session, but they represented documentation teams who were developing content in both agile and non-agile environments.

Read the article.

Becoming an Influencer: How to Build a Business Case

Lisa Pietrangeli, 36Software

YOU’VE GOT SKILLS. Mad skills. That’s why you have a job and a career and are respected in your field. You know what to write and which buttons to push and how to meet deadlines. As a technical communicator, you excel at making the complex simple and at adapting to new methods and tools. You seek them. You understand them. But are you successful in implementing them? Are you able to sell your ideas to your company? Do you know how to get the funding and headcount to make change happen?

Read the article.

Service Bill of Materials: What it Is and How You Can Use It

Carolyn Gross, PTC
Originally published at (used with permission)

A service bill of materials (SBOM) is a list of all the serviceable parts needed to maintain an asset while it’s in operation. As the name implies, it’s applicable to individuals concerned with servicing or using a product, whether they be end-users, mechanics, technicians, dealers, or the like.

Read the article.

Our New Tool for Your Organization—An Information Modeling Aid

Use the DITA Information Modeling Deck to plan your DITA implementation and create your DITA information model. The DITA Deck describes the technical content subset of DITA elements, including the six primary topic types, map and bookmap, common block and inline elements, and metadata elements. Each card contains best practice guidelines to help you choose which elements you need, and the content models to help you further define the element structure most appropriate to your content. Use your sorted and annotated cards as a specification for any necessary constraints development, as well as a quick reference to your information model.

Welcome New CIDM Member—AVEVA

AVEVA is a global leader in engineering and industrial software. Our expertise and innovation have put us at the heart of the world’s most ambitious projects, biggest companies, and greatest challenges. On March 1, 2018, AVEVA combined with Schneider Electric’s industrial software business to create an unmatched organisation and end-to-end portfolio focused on driving digital transformation across the entire asset and operational life cycles to maximise return on capital and improve profitability.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact Susie Christmas with your idea.

CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact Susie Christmas for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 3,300 members today to take part in informative discussions about our industry.

The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.