CIDM eNews

December 2016
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


ideas_lightbulb_color The IDEAS Winter Online Conference will be held January 24-25, 2017. Theme: Understanding User Needs

CMS/DITA North America Conference
will be held April 24-26, 2017 in San Diego, California.

Upcoming Workshops

Minimalism: Creating Information People Really Need
December 7-8, 2016
San Diego, California

Creating an Effective Information Taxonomy
January 31- February 1, 2017
Vantaa, Finland

Developing a Web and Mobile Content Strategy
February 2-3, 2017
Hyvinkaa, Finland

DITA Basics—Online Course
Thursdays starting February 9, 2017
12pm-2pm EST, 6 weeks, 6 sessions

Applying Agile Management to Information Development
February 22-23, 2017
San Jose, California

Minimalism: Creating Information People Really Need
April 4-5, 2017
Strasbourg, France

Optimizing the DITA Authoring Experience—Online Course
Wednesdays starting May 3, 2017
12pm-2pm EDT, 6 weeks, 6 sessions

CIDM Webinars

Standards for Standards Organizations
Presented by JoAnn Hackos, Comtech Services & Bill Burns, Vasont Systems
December 14, 2016, 1pm EST

The Best of Both Worlds: A Holistic Approach to DITA Authoring, Publishing, and Content Management
Presented by Stefan Gentz and Dustin Vaughn, Adobe
December 15, 2016, 12pm EST

Get Keyed Up About (DITA 1.3) Keys!
Presented by Leigh W. White, IXIASOFT Technologies
January 12, 2017, 12pm EST

From Waterfall to Agile: Adapting Traditional Metrics to Measure, Monitor, and Achieve Agile Success
Presented by Dawn Stevens, Comtech Services
January 18, 2017, 12pm EST

Recorded webinars.

Other Webinars

Let the Content Flow—Connect Content with Your Translation World
Presented by Markus Drenckhan, SDL
December 14, 2016, 10am EDT

5 ways translation is easier with SDL Trados Studio 2017
Presented by Kate Smith, SDL
December 19, 2016, 12pm EST


Our next managers’ round table will be the 3rd in series of discussions on the Information Process Maturity Model. Join us on Tuesday, January 10th at 2pm EST. To sign-up, contact Lovonya Thomas.

The Zoomin Newsletter – December 2016

easyDITA Monthly Newsletter

MS Word and DITA Can Be Best Friends

CM Quick Tips Newsletter – November 2016

DeltaXML and Bluestream Partnership Announced

The Basics: What is a Map in easyDITA?

More Announcements.

DITA Europe Recap

Dawn Stevens, Comtech Services, Inc.

CIDM held its annual CMS/DITA Europe conference on November 14 and 15, 2016. A little over 130 participants gained tips, tricks, and insights into their content strategies from a selection of almost 30 individual sessions led by industry experts and others who have experienced first-hand the ups and downs of creating technical documentation.

Read the article.

Transforming Text to Diagrams. Part 2: Automated Generation of System Architecture Diagrams

Alex Masycheff, Intuillion Ltd.

Suppose you are part of a documentation team that documents a complex product. The product consists of multiple components, and each component is assigned to a certain technical writer or a group of writers.

Read the article.

Simple as an Enterprise Content Management Strategy (Wisdom from Forrest Gump)

Doug Gorman, Simply XML

It has been 20 years since Forrest Gump taught us a lot about life.  We are in a new era where the word “simple” seems to be what everyone is striving for. You probably have noticed that “simple” is everywhere.

Read the article.

December 2016 Best Practices Newsletter
Table of Contents



Best Practices for REST API User Assistance Marta Rauch, Oracle
Managing International Meetings—The Challenge of English Proficiency JoAnn Hackos, CIDM
What if We Had Written the ISO/IEC/IEEE 26531 Component Content Management Systems (CCMS) Standard in a DITA CCMS? Casey Jordan, easyDITA
Chatbots and the Future of Technical Communication Alexander Hoffman & Anthony Apodaca, appsoft Technologies GmbH
Can We All Speak the Same Language… Please? Mary Anne Henselmann, ADP
Tackling Content Strategy as a Start-Up Non-Profit Jessi Lawrence, Sustainability Accounting Standards Board & Amber Swope, DITA Strategies, Inc.
A Cloudy Future? Robert Gillespie, Nokia Solutions and Networks Kft.
If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. An electronic version of the Best Practices newsletter is $99 USD. An electronic and print version is $129 USD. Please note, the Best Practices contains different and more in-depth articles than the free CIDM eNews.

Welcome New CIDM Member—Genetec
For over 15 years, Genetec has led the development of world-class unified IP security solutions. We began in 1997 by pioneering the first-ever IP video management software, giving customers at the time never-seen-before system flexibility, hardware freedom and ease of system growth through a powerful, open solution that was easy to use. Today, Genetec is a global provider of IP video surveillance, access control and license plate recognition solutions unified in a single platform, called Security Center. We work with partners on six continents to help provide safer, more secure environments for small to medium-sized and enterprise-class businesses in over 80 countries.

Learn more about CIDM (Center for Information-Development Management).

CIDM eNews Wants To Hear From You
Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Please contact our Editor, Lisa Larson with your idea.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM’s LinkedIn Group is growing exponentially! Join over 2,900 members today to take part in informative discussions about our industry.

bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Follow CIDM on Twitter.