Information Management News
Volume 7, Issue 12
December 2007

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

Important Subscription Information
Subscribe to the e-newsletterUnsubscribe from the e-newsletterChange your email address

CIDM News and Events


The Content Management Strategies/DITA North America Conference 2008 will be held April 7-9 in Santa Clara, CA. Please visit our website for more information.

News & Events

Raymond Corporation technology gets a Rare Bird

CIDM has recognised Raymond for converting its technical publications, including parts and maintenance manuals, into XML/DITA format, making them easily accessible to forklift dealers.

Read the press release.

Portalyx Presents a Publishing Technology Showcase

Ellyn Larson of Portalyx will highlight solutions to some of the biggest challenges that publishers are facing today – how to provide a service that gives customers the ability to publish their documents and receive immediate results. She’ll demonstrate Portalyx’ Publishing Technology Showcase for publishing OpenDocument, DocBook, and DITA documents using the flexibility and extensibility of the XyEnterprise Web Services Toolkit.

To register for this event

click here.

XyEnterprise and NGRAIN Form Strategic Partnership

XyEnterprise, the leading developer of award-winning XML content management and multi-channel delivery solutions, and NGRAIN, a leading provider of 3D performance support solutions, today announced a strategic partnership to provide an integrated rich media delivery solution which combines XyEnterprise’s ContentaView with NGRAIN’s interactive 3D equipment simulations.

Read the press release.

XyEnterprise Builds Momentum, Wins New Customers For Fiscal 2008

Already well into fiscal year 2008, the company is enjoying a successful third quarter (ending December 31) with major new orders received for all three of its product lines in key target markets including aerospace and defense, hi-tech/software and commercial publishing.

Read the press release.

The Arbortext Edition of Introduction to DITA: A User Guide to the Darwin Information Typing Architecture has arrived! Buy your copy today!

Participation in DITA Europe Demonstrates a Growing Adoption of the DITA Standard
JoAnn Hackos, PhD, Comtech Services, Inc.

The 2007 DITA Europe conference clearly demonstrated that more and more organizations are finding value in adopting the DITA standard. The conference has seen a steadily-increasing participation in the four years since its inception. While earlier years focused on introducing the DITA model to attendees, this year we were able to concentrate on implementations in place or in the works and new ideas about making topic-based content better.

Read the article.

More articles

December 2007 Best Practices Newsletter
Table of Contents



Editing DITA Topics: The Changing Role of the Technical Editor in the Age of DITA and Topic-Based Authoring

Michelle Carey, Michelle Corbin, & Shannon Rouiller, IBM Corporation

Director’s Column

JoAnn Hackos, CIDM

Leveraging Conditions as Metadata

Monti Lawrence, Symantec Corporation

Documentation Cannot Compensate for Poor Design

Susan Harkus, Independent Consultant

The 7 Challenges of Implementing a Content Management System

Paul Trotter, Author-it

Following the Leader

Janet Williams Hepler, Microsoft Corporation

You can purchase the Best Practices newsletter online even if you aren’t a CIDM member. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

Which Comes First, the Concept or the Task?
Bill Hackos, Comtech Services, Inc.

DITA is the “in” thing these days. Everyone wants to move to DITA. Our DITA workshops and our five-day DITA Boot Camps are packed. But information developers seem to have forgotten management. Moving to DITA requires even more management than traditional information development.

Read the article.

The New Comtech Blog
Bill Hackos, Comtech Services, Inc.

Since its inception, CIDM has worked to create networking and dialog among CIDM members and also across the information-development discipline. JoAnn has written 5 books through her publisher, Wiley and Sons, Inc. Comtech has also self-published tutorials in the use of DITA and in the Arbortext Editor. We also publish a monthly e-newsletter and a bimonthly hard-copy newsletter.

Read the article.