Information Management News
Volume 8, Issue 12
December 2008

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


The CMS/DITA North America Conference 2009 will be held April 27-29 in St. Petersburg, FL. Click here for more information.

News & Events

Managing Enterprise Terminology—
Principles, Methods and Business Objectives

This two-day workshop will teach you the basics to start effectively managing your enterprise terminology and implementing a program that will deliver long-term benefits to your organization.

IFN Solutions Joins Partner Program, a brand of Quadralay Corporation, the leading developer of publishing platform solutions for single-source delivery of online content, today announced that IFN Solutions Ltd., a leading provider of content management software and integration services, joined its Partner Program as a Technology Partner.

XML 2008

XML 2008 is the world’s largest and longest-running conference devoted to XML and other open data and document technologies.

LISA Forum Europe

The LISA Forum Europe will be concentrating on the business impact in the globalization industry of operating without standards.

ASTD TechKnowledge® 2009

ASTD TechKnowledge® has provided attendees with the latest information, best practices, and learning technology resources available. Experienced practitioners, and an EXPO full of leading suppliers provide tangible results that can be implemented immediately upon returning to work.

Global Information Management Thought Leadership Conference

Join SDL Technologies at the London Art House on Thursday 5th February 2009 where you will learn from leading global companies as they share their product localization experiences. You will hear the challenges that they faced supporting their global markets, how they addressed their multilingual content requirements by adopting a Global Information Management technology solution, and the business benefits that they have achieved as a result.

Open Source Singapore Pacific-Asia Conference & Expo 2009 (OSSPAC)

The Open Source Singapore-Pacific-Asia Conference and Expo (OSSPAC) will be the seminal event, where the best and brightest developers, executives, and visionaries will gather to set the future course of Open Source across the region.

Web Content 2009 Tampa Bay

Web Content Tampa Bay brings together nationally-recognized technology, design, content, and marketing authorities to explore “The Impact of Social Media on Web Marketing Strategy.” Presenters will demystify social media technologies, and examine standards, methods, tools, and best practices that impact web content professionals.

Innovate 2009

You’ll benefit from sessions delivered by SDL executives and product experts, industry analysts, and customers who will share best practices and invaluable insight into their challenges, experiences, and successes in implementing and managing global information management (GIM) strategies with SDL technology.

With Content Management for Dynamic Web Deliverylearn how to successfully manage Web content to achieve a competitive edge. Buy your copy today!

The Future of the DITA Standard
Reprint from STC’s Intercom, November 2008

JoAnn Hackos, Comtech Services, Inc.

When the Darwin Information Typing Architecture (DITA) standard was released in 2004, with its foundation in the work done at IBM, the company released its DITA work to the open-source standards community. This resulted in the 1.0 DITA Specification and the DITA Open Toolkit, which supports the publications of PDF, HTML, help, Eclipse, and other outputs from a source of DITA topics.

Read the article.

More articles


December 2008 Best Practices Newsletter
Table of Contents



Influencing Change: Negotiating vs. Building a Vision

Chona Shumate, Cymer, Inc.

Changing the Way We Work

JoAnn Hackos, CIDM

Conditionals vs. Composition

Eric Armstrong, Sun Microsystems, Inc.

Key Lessons Learned in Implementing a CMS Solution

The XyEnterprise Marketing and CS Teams

If you are not a CIDM member, you can subscribe to the Best Practicesnewsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

Best Practices for DITA in a Global Economy
Working with DITA: The Globalization Manager’s Point of View

Eric Severson, Flatirons Solutions

In the two prior articles of this series, we looked at DITA best practices from theauthor’s and content manager’s point of view. This included consideration of what it takes to think in terms of topics rather than books, how to manage content variations and reuse, how to optimize the use of DITA content models, and how to implement topic-based review and publication processes.

Read the article.

Information-Development Purchasing Guide
Nicole Cerimeli, nSight, Inc.

In an eight article series for the e-newsletter, CIDM will be discussing buying tips for typical services and products that you, as an information developer, might be interested in buying.

This is the seventh in our e-newsletter series of purchasing guides for purchasing information-development products and services. In this issue we look at training development and instructional design.

Read the article.

The Content Management Strategies/DITA North America 2009 Call for Speakers has been extended to December 8th. Please submit your presentation proposal today for this event.

STC Can Help in Tough Times

During tough times members need their professional society even more. STC is an ideal resource for technical communicators to find jobs and to enhance their value to their companies by expanding their professional knowledge and skills.

Read the article.