Information Management News
Volume 8, Issue 2
February 2008

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


Register for Content Management Strategies/DITA North America Conference 2008 today to take advantage of our Valentine’s Day Special. For details, please click here.

News & Events

Getting Started with DITA – Practical Tips for Using Arbortext for DITA

Getting started with DITA takes more than a little knowledge of task, concept, and reference. Learn the best practices for launching your DITA project with the support of a professional XML Editor. Know the key components of a DITA solution and connect the base model with your customers and your product requirements.

Register for this webinar.

JustSystems Champions “The Document as the Application”

JustSystems, Inc., the largest independent software vendor in Japan and a worldwide leader in XML and information management technologies announced the “document as the application,” the company’s unique vision for the future of information creation, collaboration, and delivery.

Read the press release  .

STC France Chapter Annual Conference 2008—”Communicating Europe”

As a regional community of the international Society for Technical Communication, STC France has represented and supported the technical communication profession in France and beyond for more than 15 years. Our annual chapter conference attracts attendees from all areas of the profession, from students and young professionals to senior technical communicators and documentation managers.

To read more about this event click here.

The Arbortext Edition of Introduction to DITA: A User Guide to the Darwin Information Typing Architecture has arrived! Buy your copy today!

Sometimes, It Is Easy Being Green…
Bill Gearhart, Independent Consultant

In a recent CIDM blog entry on writing “green,” Bill Hackos asked what information developers might change to help minimize our impact on the environment. And he noted that while there are simple and obvious steps that we can take, few of us take them. While working from home or telecommuting in some form clearly would save energy, both companies and individuals are often reluctant to give up an office environment.

Read the article.

More articles

February 2008 Best Practices Newsletter
Table of Contents



Gaining…No, Earning Cross-Functional Ownership of Field Documentation

Chona Shumate

Teamwork Is Essential

JoAnn Hackos, CIDM

New Content Management System Helps Ensim Stop Seeing “Double”

Paul Trotter, Author-it

Roadmap to DITA

Anna Hartman & Judy Kessler, Sybase, Inc.

Six Guiding Principles for Wiki Use and Development

Michele Guthrie, Neville Fleet, & Paul Zimmerman, Cisco Systems, Inc.

Building The Quality In, Instead of Bolting It On

David A. Reid, NXP Semiconductors

If you are not a CIDM member, you can subscribe to the Best Practicesnewsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

New Technology Permanently Reduces Publication Size to Less Than 10% of the Original
Reprinted with permission from NCCH & Microsoft Corporation

Australian Health Industry Leaps Ahead with Electronic Publishing Solution

Hospitals around the world record the symptoms of all patients. Clinical coders then translate the notes into universal codes, whose source is ICD-10, a publication managed by the World Health Organization (WHO). Australia’s National Centre for Classification in Health (NCCH) took the coding system a step further, creating ICD-10-AM, which includes treatments as well. Conscious of the healthcare sector’s increasing reliance on technology, NCCH began to look for a way to distribute ICD-10-AM electronically. Microsoft® partner Eurofield Information Solutions (EIS) had the answer. EIS’s eComPress technology, built using Microsoft Visual Studio® version 6.0, compressed the file for easy distribution over the Internet. The ICD-10-AM eBook has reduced NCCH’s printing and publishing costs and proved a hit with clinical coders and health information managers. When WHO needed to release an electronic version of ICD 10, it engaged NCCH and EIS.

Read the article.

Welcome to Our Newest CIDM Vendor Members
Anne Bovard, Comtech Services, Inc.

CIDM would like to extend a warm welcome to its newest vendor members: Eurofield Information Solutions, Inmedius, Data Conversion Laboratory, and Wolff & Associates.

Read more about these companies.

The Missing Element—Information Quality
Kent Taylor, acrolinx North America

When we consider the most important elements of a successful single-source strategy, we often miss one critical element. This is the same element that practically everyone else misses in their rush to structured writing, content management, single-sourcing, and ‘doing more with less.’ It is the same one that I also missed for most of my many years in Tech Pubs–because there was no effective technology to deal with it.

Read the article .