Information Management News
Volume 9, Issue 2
February 2009

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


The CMS/DITA North America Conference 2009 will be held April 27-29 in St. Petersburg, FL. To register for this event click here.

News & Events

Surviving and Thriving in a Flat World

AWMA is pleased to announce that JoAnn Hackos, PhD, will be presenting our first webinar of 2009: “Surviving and Thriving in a Flat World.” This hour-long event will take place Thursday, February 5, 2009, from 1pm Eastern Time. The cost is $50 (US) for AMWA members, $150 for nonmembers—a great opportunity for career development at an affordable price!

Webinar Demonstrates How to Unleash the Power of Dynamic Publishing with DITA

Comtech Services and XyEnterprise join together to offer this complimentary webinar on DITA and Dynamic Publishing. This webinar will take place on February 11, 2009 at 1pm Eastern. Register for this webinar today!

SDL Trisoft Webinar: “DARE I DO DITA?”: Ten Key Steps to Adopting Structured Authoring Processes

This Webinar provides an expert’s view of the 10 Key Steps required to successfully move down the path to DITA. Join Yas Etessam from VMware and Chip Gettinger from SDL Trisoft who will draw on a wealth of industry experience implementing DITA and structured authoring processes. They will discuss the critical success factors and lessons learned for the adoption of structured authoring in DITA. This webinar will take place on February 12, 2009 at 11am Eastern.

Strategic Content is Good for Business: How DITA and SharePoint Work Together for Information Sharing

Whether you’re in HR, legal, marketing or other departments, this webinar will teach you to leverage DITA and SharePoint for cost-effective information sharing. The webinar will take place on February 17, 2009 at 2pm Eastern. Register for this webinar today!

Getting Your DITA Project Started

You’re content management system is nearly up and running. You’ve created project folders and instituted naming conventions for your DITA topics. You are ready to begin a Pilot Project but you don’t know where to start. In this webinar, Dr. JoAnn Hackos, leading expert on topic-based authoring and DITA, leads you through two critical steps to a successful DITA project. The webinar will take place on March 3, 2009 at 1pm Eastern.

Inside Out: An e-bulletin from Stilo International: Was it all worthwhile?

The European DITA conference is finished for another year, but before we start to focus on the next big event, we should take the time to ask: was it all worthwhile? In this article, you can read feedback on DITA Europe 2008 from the organizer, an exhibitor, and delegate.

SDL Global Information Management Conference

Learn from leading global companies about how to successfully create, manage, and publish multi-lingual global content using SDL technologies. Guest speakers will provide invaluable insights into their challenges, their Global Information Management strategies, and the business benefits they have achieved. Register today!

Data Conversion Laboratory Completes MARC Records Conversion for Newark Public Library

Data Conversion Laboratory, Inc. (DCL), providing conversion services and software to publishers, industry, government, libraries and documentation developers, announced the completion of a major conversion of MARC records for Newark Public Library.

Content Management Strategies/DITA North America 2009

Valentine’s Day Special

Register by February 14th and save $200 on your registration! Go to our registration page to sign up today.

Structure is Not the Antithesis of Creativity
JoAnn Hackos, Comtech Services, Inc.

“If I have to follow a prescribed structure when I write, it will stifle my creativity.” So we hear from staff members asked to work with standardized structured, encoded into XML or SGML by a schema or a document type definition. But just by looking briefly at the ubiquitous nature of structured writing, we learn that following prescribed structures ordinarily frees writers to focus their message and their audience.

Read the article.

More articles

February 2009 Best Practices Newsletter
Table of Contents



Complex Maps for Componentized Products

Judy Kessler, Sybase, Inc.

Responding to an Economic Downturn

JoAnn Hackos, CIDM

Publishing Structured Documents in an Open Source Wiki

Peter Dykstra, MetaphorX LLC

A Democratic Approach to Overcoming DITA and CMS Issues

Sarah-Beth Doner, Research In Motion

If you are not a CIDM member, you can subscribe to the Best Practicesnewsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

Terminology Survey: Both Businesses and Translators Recognize the Importance of Terminology Management and its Relationship with Consistent Branding, but are they Managing their Terms Effectively?
Sophie Hurst, SDL International

SDL recently conducted two surveys to explore the current trends and opinions on the subject of terminology from within businesses as well as specifically within the translation and localization industry. One survey was conducted to obtain the translator’s perspective of the use and management of terminology from within the translation process. The other was directed at a business audience to look at the effects that terminology has on business issues such as branding and customer satisfaction. Companies such as Citi, Unilever, Disney, GE, Cisco, Philips, Panasonic, Siemens, British Airways, and Verizon participated in the survey.

Read the article.

  With Content Management for Dynamic Web Delivery learn how to successfully manage Web content to achieve a competitive edge. Using the content-management strategy that JoAnn Hackos developed for companies such as Nortel, Motorola, Cisco, and others, she walks readers through the stages of effective Web content management. Buy your copy today!

Active Voice Carries Far
Reprinted from the blog, Writing Mafia
Ritva Siltanen, Nokia Siemens Networks

I’ve always been a strong proponent of writing in the active voice. Sometimes I’ve heard people argue that it suits fiction writing best and that in technical manuals it’s OK to use the passive voice extensively. They say you should depersonalize the text if it has to do with machines. I couldn’t disagree more.

Read the article.

Globalization Software Goes Open Source
John Freivalds, JFA, Inc.

“I think there is a good degree of recognition that Open Source gives a project or organization, an instant global reach given that developers and users with open source foreign communities are not limited to code and licensing provided by the vendor.” Linux Today, December 16, 2008

These words are music to the ears of at least four groups that are trying to provide open source to the IT marketplace with the first functioning global translation management system (TMS), a “globalization linux” if you will.

Read the article.