Information Management News
June 2015

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

CIDM News and Events

For a complete Calendar of Events, click on these links:




Other Events


Peoples Silhouettes Looking on the Empty Frame in Art Gallery fo The CIDM Online Conference: Content Curation will be held July 29, 2015. For more information click here.

The Best Practices Conference 2015 will be held September 21-23 in St. Petersburg, Florida. For more information click here.

The CMS/DITA Europe Conference 2015 will be held November 16-17 in Munich, Germany. More information coming soon!

Upcoming Workshops

DITA Getting Started
July 21-22, 2015
Wakefield, Massachusetts

Optimizing the DITA Authoring Experience
July 23-24, 2015
Wakefield, Massachusetts

Advanced Publishing for DITA
August 3-7, 2015
San Jose, California

Content Management Strategies
August 18-19, 2015
San Jose, California

Content Management Strategies
September 10-11, 2015
Philadelphia, Pennsylvania

Information Modeling for Topic-Based Authoring
October 12-13, 2015
Indianapolis, Indiana

Upcoming Webinars

More webinars coming soon!


Simply XML May 2015 Newsletter

CM Quick Tips Newsletter—May 2015

April 2015 @ Adobe Tech Comm

Click here for more announcements.

Best Practices—Planning Ahead
JoAnn Hackos, Comtech Services, Inc.

Best Practices 2015 is on the horizon. I’m planning to be in St. Petersburg, FL on September 20. I hope you’re planning your trip as well. Don’t forget to put your travel request in. If you’re a CIDM member (small or regular department), you already have one or two prepaid registrations for the conference.

Read the article.

The Changing Nature of Search Behavior
Gerry McGovern, Customer Carewords—Reprinted with permission

Search is just one part of the jigsaw puzzle of customer behavior. It needs to be considered in the context of the customer’s task.

Read the article.

Technical Writing Conference in Israel with Emphasis on Disruptive Innovation
Adam Dales, Siemens PLM

This past February I attended what was my 9th consecutive annual Israeli technical writing conference with lecture workshops. It’s gone under the name of MEGAComm these last several years, organized by the CEO of one of the Tech Writing service companies in Israel—Paula Stern of Writepoint.

Read the article.

June 2015 Best Practices Newsletter
Table of Contents



Get Ready for Augmented Reality in the Workplace

Greg Babb, textlogic

Collaboration—A Necessity and a Challenge for Information Developers

JoAnn Hackos, CIDM

Setting a Successful Branching Strategy—An Example Model

Nolwenn Kerzreho, Componize Software

Using Keys and Content References to Create Customizable Products

Peyton Bentley, Kaplan Professional Education & Amber Swope, DITA Strategies, Inc.

Making Integration Projects Work Smoothly

Kristina Brinck, Xylem Inc.

If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. An electronic version of the Best Practices newsletter is $99 USD. An electronic and print version is $129 USD.

**Please note that the printed newsletter and the enewsletter do not contain the same content.**

CIDM E-news Wants To Hear From You

Working on an exciting project? Developed a new strategy? Creating content in new ways? Delivering content in new media? Let us know what interesting developments you’ve been working on. We would love to have a short article from you (1,000 words or so) for the e-newsletter. Our readers would love to know what is working and even what hasn’t. Send a note to CIDM Editor, Lisa Larson, at with your idea.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

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bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.