Information Management News
Volume 8, Issue 1
January 2008

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

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CIDM News and Events


The Content Management Strategies/DITA North America Conference 2008 will be held April 7-9 in Santa Clara, CA. To register for this conference click here.

News & Events

Arbortext User Conference

A team of volunteers is preparing for the PTC/Arbortext User Conference in June by soliciting opinions from Arbortext users. If you’re interested in attending the conference and ensuring that your needs are addressed, please participate in the customer survey. This survey is being handled by the user group members.

Author-it in the Deloitte Technology Fast 500 Asia Pacific

Author-it Software Corporation was named in the Deloitte Technology Fast 500 Asia Pacific for the second year in a row.

Read the press release.

New membership policies for DITA Users

DITA Users is about to announce new membership levels for 2008, including a free membership just like the old beta test membership last year. We would very much appreciate your critical comments on the new policies before we announce them on the community mailing lists.
They are already on the DITA Users home page, and especially the How To Join page.

The Arbortext Edition of Introduction to DITA: A User Guide to the Darwin Information Typing Architecture has arrived! Buy your copy today!

CIDM adds a Blog to our member benefits
JoAnn Hackos, PhD, Comtech Services, Inc.

We’ve been considering a Blog for some time as a supplement to the CIDM Best Practices listserv. The Blog now in place at makes it easier to everyone to find interesting topics and add their own comments.

Read the article.

What Makes Minimalism So Popular Today?
JoAnn Hackos, PhD, Comtech Services, Inc.

Why Minimalism? Why is interest in minimalism so high today? TheMinimalism: Creating Manuals People Can Use workshop is by far our most popular offering. In fact, three of us now teach the workshop, myself, Bill Hackos, and Bill Gearhart, just to keep up with the demand. We offer it through public “brown bag” workshops sponsored by host companies and inhouse to publications groups working to change their approaches to providing user information. Not only do these teams devote time and resources to learning about the minimalist agenda, they actually work hard to implement it in their documentation. We have a regular correspondence with previous participants to clarify their approaches and let us know how they’re doing. A phenomenon indeed!

Read the article.

More articles

Writing Software Documentation in Agile “Scrum” Teams
Pietro Margutti, Freelance

“Agile” or “lightweight” techniques are becoming more and more popular for developing new and innovative software projects. In these new contexts, the ways technical documentation is developed have changed quite remarkably. It can be interesting to understand reasons and consequences for these new working scenarios.

Read the article.

Organizational Positioning
Charlie Dowdell, The Raymond Corporation
Bill Hackos, Comtech Services, Inc.

On December 17, Charles Dowdell posed some questions on the Comtech Listserv: Does anyone have any success stories of where Tech Pubs resides organizationally? What makes the most sense organizationally? We present a summary of responses.

Read the article.