Information Management News
Volume 9, Issue 7
July 2009

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


The Best Practices Conference 2009 will be held September 14-16 in Vancouver, WA. For more infomation click here.

The DITA Europe Conference 2009 will be held November 16-17 in Munich, Germany. For more infomation click here.

News & Events

Introducing Comtech’s NEW Online XML Web-seminar
July 9, 2009, 1pm Eastern
July 23, 2009, 1pm Eastern

Just getting started with XML? Want to understand how it works and how to work it? Join Comtech’s Hal Trent on July 9 for the first installment of this new XML Basics webinar.

In the first of two webinars in this XML series, you get a high-level overview of the different pieces that comprise an XML document. You will be introduced to the building blocks of XML: elements, attributes, DTDs, and schemas. This webinar will prepare you for the second webinar in the series, Publishing XML (Understanding what happens when you produce a final document).

XyEnterprise Announces Acquisition by SDL, Leader in Global Information Management (GIM) Solutions

XyEnterprise, a leading developer of award-winning XML component content management and multi-channel delivery solutions announced that it has been acquired by SDL, the leading provider of Global Information Management (GIM) solutions. With the backing of a large public company, geographical reach and considerable technology sales and development experience, XyEnterprise will be able to accelerate growth, streamline product development, expand sales and marketing, and leverage tighter integrations with SDL’s GIM technologies.

Really Strategies Acquires SaaS XML Content Management Provider®

Really Strategies, Inc. announced the successful acquisition of®, a SaaS XML content management provider. is known for its affordable DITA-based technical publications solution that is easy to configure and use. The acquisition will complement Really Strategies’ RSuite product line, offering publishers, media companies, and technical publishers an array of pricing and implementation models that fit their business needs.

JustSystems XMetaL Turns Ten

JustSystems, the largest independent software vendor in Japan and a worldwide leader in XML and information management technologies, today announced that its flagship product, XMetaL, has been enabling customers to streamline structured authoring processes for ten years.

Quark Works with EMC to Integrate Quark XML Author with EMC Documentum

Quark announced its work with EMC to integrate Quark® XML Author with the EMC Documentum enterprise content management solution to bring easy XML authoring to anyone using Microsoft Word.

Vasont Webinar: Translation Roundup: Ways to Better Manage Your Global Content

Vasont Systems and Lionbridge team up to provide ways to corral your content for more consistent content delivery and efficient translation management. July 20, 2009, 1pm Eastern.

CIDM is now on Facebook! Click hereto join our group.

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We are extending the 4th of July early registration special!

Non-members will receive a discount of $170 if you register for the Best Practices conference by July 11th, 2009!

Click here to register!

Only 14 Days Left to Submit Your Rare Bird!

The Rare Bird Award recognizes outstanding managers and their teams. The applications should describe thoroughly an innovative practice in which your organization has been engaged.

To read more click here.

Click here to submit your Best Practice for consideration. The submission deadline is July 20.

Productivity and Process Change: Are we getting what we expected?
Take the Productivity Survey Today
JoAnn Hackos, Comtech Services, Inc.

In making a business case for a move to XML-based authoring, DITA, and content management, information-development managers have argued that creating topics instead of books, using a standard like DITA, and implementing content management tools will help increase the productivity of authors, editors, illustrators, reviewers, and so on. We calculate how much time will be saved if authors are able to reuse topics among multiple deliverables. We indicate that structured authoring will save time and that XML-based content will decrease the time and cost of final production into multiple output types. We estimate that translation costs will decrease significantly if we reuse translated content. We all make huge promises of costs to be saved and efficiencies to be gained. And, we win approval based on our calculations of Return on Investment.

Read the article.
Click here to take this survey.

More articles

Keyref Overview–DITA 1.2
Sowmya Kannan, Sun Microsystems
Reprinted from a feature article published by the OASIS DITA Adoption Committee

DITA 1.2 introduces the “keyref” feature which provides an indirect addressing mechanism. You can use either topicref elements orkeydef elements (new with DITA 1.2) to define keys in a DITA map. Topics can now be given a symbolic name (keys attribute) that points to a topic file path (href attribute). Future references to such topics are made using a key reference (keyref attribute). At a later point in time, if the topic is relocated, the path needs to be updated only in the map where it is defined. All other references will automatically pick up the new location.

Read the article.

Now On Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture
Finally! An electronic user guide for the popular OASIS DITA standard. If you have been using DITA, or are just joining the DITA community, this book provides you with the information you need to accomplish your goals.
the e-version today and download immediately!